Question on Refund/Cancelation/Re-Booking of Economy Class S and V -> Costs Inside
Hello everybody,
this might be an extreme stupid question. However as I am quite dissapointed with the current result I thought I would at least bring it up to the "Pros" on here ;-). Story: Me and my Girlfriend booked the following flight on Lufthansa: - MUC-BJS Economy Class (S) -> 2 PAX (me and her) - HKG-MUC Economy Class (V) -> 2 PAX (me and her) The fare is composed as following: Ticket Price: 520.00 Euro Taxes and Fees: 310.52 Euro Ticket Service Charge: 20.00 Euro Voucher: -10.00 Euro Total Price per Pax: 840 Euro We wanted to re-schedule to a later point in time or cancel these flights and called LH on what the possibilities are. Here is the answer (received by LH phone, so I do not know how true this is): -> MUC-BJS (Economy S): This flight cannot be rebooked and cannot be canceled -> HKD-MUC (Economy V): This flight could be rebooked for 100 Euros --> In total, of the 840 Euro per flight we would get 80 Euro per person back if we cancelled the flights for a refund, so a total loss of 760 Euro. Here are my questions: 1) Rebooking is not really an opiton in this case or is it and I simply do not see it, yet? I mean, even if we would rebook the return leg, we would still have to come up with a one way flight to HKD, which might cost a fortune... 2) Cancellation for a Refund. Can this be really true, that we only get 25% of the service charge and taxes back (80 Euro out of the 310) or could this be a mistake by the phone operator? 3) Any other suggestions on how to tackle such a situation, so that I could minimize a loss of 2 x 760 Euro (1520 Euro)? :mad: Sorry if you feel this is a waste of time, but as 1520 is quite a lot of money, I at least wanted to ask the Pros one time :) Thanks. |
Rebooking the return-leg and not flying MUC-BJS is not an option. Your return-flight will be cancelled, if you do not fly the first leg.
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