'Baggage Excellence' Campaign: carry on rules check/enforcement [feedback]
May 23, 2019, 2:24 pm
#616
Join Date: Aug 2009
Location: between DM464 and DM463 on the NAPSA26 RNAV TRANS in EDDM
Programs: this and that
Posts: 1,731
Crazy things happen. BRU seems to be a "hotspot" for these things. 
I am in between two legs originating from a German airport and carry a trolley (10kg, max LH-legal size) and a laptop backpack 40-30-10cm (i.e. the perfect LH personal item), as always -- never any issues so far (touch wood).
I am in between two legs originating from a German airport and carry a trolley (10kg, max LH-legal size) and a laptop backpack 40-30-10cm (i.e. the perfect LH personal item), as always -- never any issues so far (touch wood).
May 23, 2019, 2:25 pm
#617
Join Date: Aug 2009
Location: between DM464 and DM463 on the NAPSA26 RNAV TRANS in EDDM
Programs: this and that
Posts: 1,731
The only time I had issues carrying a similar configuration of hand luggage on board was when I was sitting in an exit row seat and the gate staff in MUC said that I either have to check my trolley or move out to a different seat (non emergency exit row). The plane was 1/3 empty and when I told the crew on board they just shook their head. They asked me to wait until boarding was complete and then I was invited to move back to the emergency exit row where I had my original seat assignment. The row was completely empty and the overhead bin did have enough space to hold both my backpack and the trolley. *facepalm*
Jun 4, 2019, 7:55 am
#618
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,716
At FRA today the fraulien gate agent tried to stop us when we scanned our BPs. However she got tied up with something else so we just stopped briefly and then continued on to the plane with our 21” rollaboards. which naturally had no problem fitting into the spacious A320 overhead bins. 👍 and plenty of space in business class bins.
I resent the selective enforcement as I saw numerous other business types boarding with similar 21” bags.
I resent the selective enforcement as I saw numerous other business types boarding with similar 21” bags.
Jul 1, 2019, 10:36 am
#619
Join Date: Jun 2012
Posts: 410
How strict is Lufthansa with carry on luggage weight?
I am flying PDX-ORD-MUC-PRG in August for a week in business. I'm not too worried about the first two legs, booked on UA metal, it's the MUC-PRG leg that has me concerned. I typically travel with my cabin bag and a personal item. Both are within the baggage requirement for UAL but my carry on will definitely be above the 8kg limit. I'm gold on UAL, if that makes any difference. I'ts been a long time since I've taken an inter-european flight, so I was just wondering other people's experience. Thanks!
Jul 1, 2019, 10:48 am
#620
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,510
I am flying PDX-ORD-MUC-PRG in August for a week in business. I'm not too worried about the first two legs, booked on UA metal, it's the MUC-PRG leg that has me concerned. I typically travel with my cabin bag and a personal item. Both are within the baggage requirement for UAL but my carry on will definitely be above the 8kg limit. I'm gold on UAL, if that makes any difference. I'ts been a long time since I've taken an inter-european flight, so I was just wondering other people's experience. Thanks!
Jul 1, 2019, 12:55 pm
#621
Join Date: Apr 2017
Programs: Sky team, hhonors, Marriott
Posts: 125
Highly dependent on who you chance on at the check-in counter. I recently flew LH multiple times and only got carry-on weighed once, at IAH check-in counter.
As NR said, be prepared to move stuff to checked luggage if necessary.
As NR said, be prepared to move stuff to checked luggage if necessary.
Jul 1, 2019, 1:40 pm
#622
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,510
Jul 1, 2019, 2:14 pm
#623
Join Date: Apr 2017
Programs: Sky team, hhonors, Marriott
Posts: 125
I respectfully disagree: moving excess to checked luggage is a more practical option. Not many people will have a second empty bag in waiting, plus the inconvenience of lugging 2 carry-ons and a personal item is less than ideal.
Jul 1, 2019, 3:52 pm
#624
Join Date: Jun 2012
Posts: 410
I'm not planning on checking any luggage but I suppose, worst case scenario is they gate check my carry-on bag. 8 kilos is just not a lot.
Jul 1, 2019, 11:44 pm
#625
Join Date: Jul 2010
Location: BSL/FRA or PHL
Programs: LH Miles and More, DL SkyMiles, Bonvoy, Hilton
Posts: 2,335
Yea, keeping a carry-on bag to the 8kg limit is a royal pain, but it is one of the challenges with some airlines, and sometimes at the rules are more strict than others. My experience is that being a little prepared can go a long way toward avoiding a major hassle at the gate.
Last edited by N1003U; Jul 2, 2019 at 2:12 am
Jul 3, 2019, 2:37 pm
#626
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,510
I would recommend having a small fabric tote or duffel (there are cheap ones that weigh next to nothing and take up practically no space--the ones that often come in the LH business class amenities kits these days work well in a pinch) on-hand in the unlikely event your bag is rejected at the gate.
Make sure the size of the carry-on does not exceed the limit in case they have something like this back in MUC.
MUC: Visual detection of handluggage
Jul 31, 2019, 11:47 pm
#627
Suspended
Join Date: Oct 2004
Location: Bay Area
Programs: DL SM, UA MP.
Posts: 12,729
So ran into problems again (see post #600 about checking in at NAP).
This time, on a business class ticket, SFO-FRA-FLR and VCE-MUC-SFO.
They weigh my rollerboard and day it’s 15 kg. Actually between 14 and 15 kg. They say I have to check it in. I tell them it’s full of electronics with lithium batteries, including laptop and several drone batteries.
They say take some things out. So I remove the laptop, which cuts 1.5 to 2 kg. They say if I remove enough from the roller board and carry separately, I can carry those items, the laptop and a packing cube with some electronics, as well as the roller board itself, on board the Embraer.
Again it’s a third party company contracted by LH.
Ridiculous solution because as soon as I clear security, I’m just going to put that stuff back in my rollerboard.
On top of that I bought some duty free, probably 1-2 kilos worth of foods to take back as gifts.
This time, on a business class ticket, SFO-FRA-FLR and VCE-MUC-SFO.
They weigh my rollerboard and day it’s 15 kg. Actually between 14 and 15 kg. They say I have to check it in. I tell them it’s full of electronics with lithium batteries, including laptop and several drone batteries.
They say take some things out. So I remove the laptop, which cuts 1.5 to 2 kg. They say if I remove enough from the roller board and carry separately, I can carry those items, the laptop and a packing cube with some electronics, as well as the roller board itself, on board the Embraer.
Again it’s a third party company contracted by LH.
Ridiculous solution because as soon as I clear security, I’m just going to put that stuff back in my rollerboard.
On top of that I bought some duty free, probably 1-2 kilos worth of foods to take back as gifts.
Aug 1, 2019, 12:14 am
#628
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,583
Aug 1, 2019, 1:39 pm
#629
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,716
So ran into problems again (see post #600 about checking in at NAP).
This time, on a business class ticket, SFO-FRA-FLR and VCE-MUC-SFO.
They weigh my rollerboard and day it’s 15 kg. Actually between 14 and 15 kg. They say I have to check it in. I tell them it’s full of electronics with lithium batteries, including laptop and several drone batteries.
They say take some things out. So I remove the laptop, which cuts 1.5 to 2 kg. They say if I remove enough from the roller board and carry separately, I can carry those items, the laptop and a packing cube with some electronics, as well as the roller board itself, on board the Embraer
This time, on a business class ticket, SFO-FRA-FLR and VCE-MUC-SFO.
They weigh my rollerboard and day it’s 15 kg. Actually between 14 and 15 kg. They say I have to check it in. I tell them it’s full of electronics with lithium batteries, including laptop and several drone batteries.
They say take some things out. So I remove the laptop, which cuts 1.5 to 2 kg. They say if I remove enough from the roller board and carry separately, I can carry those items, the laptop and a packing cube with some electronics, as well as the roller board itself, on board the Embraer
Agree with your sentiment but please - which airport hassled you? I have never been stopped at SFO but would like to know if that has changed. We all know about FRA