[NEWBIE LOUNGE] Ask Your Lufthansa Group Questions Here [2011-15 edition]
#3931
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,158
Its middle to front and middle to back, ie row 10 will get its food last and 27/28 too. 14 is worse than 21 it terms of remaining food choice.
#3932
Join Date: Jul 2014
Posts: 9
Hey,
I was looking at booking a flight on LH and want to be able to rebook my return leg, so I chose economy class 'L', but when I looked at the terms and conditions it says:
"This Economy Basic ticket can be changed against a fee of 208.00 $ (which converts to 120 € at today's exchange rate) if the following conditions are observed:
The new flights are booked 80 days before the start of the new journey"
What does it mean that the new flight must be booked 80 days before the start of the new journey?
I was looking at booking a flight on LH and want to be able to rebook my return leg, so I chose economy class 'L', but when I looked at the terms and conditions it says:
"This Economy Basic ticket can be changed against a fee of 208.00 $ (which converts to 120 € at today's exchange rate) if the following conditions are observed:
The new flights are booked 80 days before the start of the new journey"
What does it mean that the new flight must be booked 80 days before the start of the new journey?
#3933
Join Date: Aug 2013
Location: C2c
Programs: GOLD: AZ....maybe :-P
Posts: 629
Hey,
I was looking at booking a flight on LH and want to be able to rebook my return leg, so I chose economy class 'L', but when I looked at the terms and conditions it says:
"This Economy Basic ticket can be changed against a fee of 208.00 $ (which converts to 120 € at today's exchange rate) if the following conditions are observed:
The new flights are booked 80 days before the start of the new journey"
What does it mean that the new flight must be booked 80 days before the start of the new journey?
I was looking at booking a flight on LH and want to be able to rebook my return leg, so I chose economy class 'L', but when I looked at the terms and conditions it says:
"This Economy Basic ticket can be changed against a fee of 208.00 $ (which converts to 120 € at today's exchange rate) if the following conditions are observed:
The new flights are booked 80 days before the start of the new journey"
What does it mean that the new flight must be booked 80 days before the start of the new journey?
But I'm not sure it's correct
#3935
Join Date: Jun 2012
Location: BOS/LON/SEA
Programs: AA Reg
Posts: 161
Didn't think this was worthy of a new thread, but figured I'd post it here:
I was flying Brussels Airlines from BRU-LHR on this past weekend and I ended up leaving my iPad on board in the seat back pocket (very stupid, I know - I even told myself to check before I left and didn't...).
I didn't realize until I got home & I was annoyed with myself for having done that. I submitted the form to LHR regarding it and I called this morning and they had it!
However, they said that they received it with a cracked screen and a knock on the side of it. When I had it on board - it had no scratches on it and definitely no cracks or knocks (despite leaving it on board, I do take pretty good care of my electronics), so while I'm elated they have it, I'm also a little annoyed at the fact that it's broken...
Heathrow said they received it like this from Brussels Airlines - now I don't know if that's true or not as I have no proof. Is there anyway for me to get either Brussels Airlines to fix it or Heathrow? Does anyone have any experience with damaged goods that are out of the scope of an actual damaged bag situation?
Thanks!
I was flying Brussels Airlines from BRU-LHR on this past weekend and I ended up leaving my iPad on board in the seat back pocket (very stupid, I know - I even told myself to check before I left and didn't...).
I didn't realize until I got home & I was annoyed with myself for having done that. I submitted the form to LHR regarding it and I called this morning and they had it!
However, they said that they received it with a cracked screen and a knock on the side of it. When I had it on board - it had no scratches on it and definitely no cracks or knocks (despite leaving it on board, I do take pretty good care of my electronics), so while I'm elated they have it, I'm also a little annoyed at the fact that it's broken...
Heathrow said they received it like this from Brussels Airlines - now I don't know if that's true or not as I have no proof. Is there anyway for me to get either Brussels Airlines to fix it or Heathrow? Does anyone have any experience with damaged goods that are out of the scope of an actual damaged bag situation?
Thanks!
#3936
FlyerTalk Evangelist
Join Date: Jan 2005
Location: VCE
Posts: 14,165
Didn't think this was worthy of a new thread, but figured I'd post it here:
I was flying Brussels Airlines from BRU-LHR on this past weekend and I ended up leaving my iPad on board in the seat back pocket (very stupid, I know - I even told myself to check before I left and didn't...).
I didn't realize until I got home & I was annoyed with myself for having done that. I submitted the form to LHR regarding it and I called this morning and they had it!
However, they said that they received it with a cracked screen and a knock on the side of it. When I had it on board - it had no scratches on it and definitely no cracks or knocks (despite leaving it on board, I do take pretty good care of my electronics), so while I'm elated they have it, I'm also a little annoyed at the fact that it's broken...
Heathrow said they received it like this from Brussels Airlines - now I don't know if that's true or not as I have no proof. Is there anyway for me to get either Brussels Airlines to fix it or Heathrow? Does anyone have any experience with damaged goods that are out of the scope of an actual damaged bag situation?
Thanks!
I was flying Brussels Airlines from BRU-LHR on this past weekend and I ended up leaving my iPad on board in the seat back pocket (very stupid, I know - I even told myself to check before I left and didn't...).
I didn't realize until I got home & I was annoyed with myself for having done that. I submitted the form to LHR regarding it and I called this morning and they had it!
However, they said that they received it with a cracked screen and a knock on the side of it. When I had it on board - it had no scratches on it and definitely no cracks or knocks (despite leaving it on board, I do take pretty good care of my electronics), so while I'm elated they have it, I'm also a little annoyed at the fact that it's broken...
Heathrow said they received it like this from Brussels Airlines - now I don't know if that's true or not as I have no proof. Is there anyway for me to get either Brussels Airlines to fix it or Heathrow? Does anyone have any experience with damaged goods that are out of the scope of an actual damaged bag situation?
Thanks!
The fortunate part is you got it back- perhaps an Apple store can fix it for you or you may even be eligible for some kind of coverage through Apple Care?
#3937
Join Date: Jun 2012
Location: BOS/LON/SEA
Programs: AA Reg
Posts: 161
I would not even spend the time to ask Heathrow- you may want to ask Brussels Airlines as you were their direct customer however it will be very difficult to come down to anything except a claim that you said it wasn't broken and they said it was.
The fortunate part is you got it back- perhaps an Apple store can fix it for you or you may even be eligible for some kind of coverage through Apple Care?
The fortunate part is you got it back- perhaps an Apple store can fix it for you or you may even be eligible for some kind of coverage through Apple Care?
I'll send Brussels Airlines an email/call them and see what they say, but will definitely be exploring the Apple option (I think it's still within warranty, so they may be able to pull some strings)- thankfully London has a few stores.
Appreciate the help!
#3938
I am back in the same lounge... I found the lockers now. They are right next to the elevators. Silly me having paid 7 Euros to store my bags last time at the place outside of check in.
#3939
Join Date: Mar 2009
Location: Chicago
Programs: United 1K, Expedia Rewards Gold, Hotels.com Gold, Marriott Gold Status, Presidential Plus
Posts: 85
Late night westbound flight from the US
Thanks a lot for the flame-free thread...long story short:
I'm going on a trip from ORD-KBV via FRA and BKK
ON LH433 at 10:30p from ORD to FRA in business. What meal is typically served at that time? Trying to figure out when I will be eating / sleeping. I'm trying to stave off the pre-trip anxiety but can;t find the meal type, just says: "Unspecified meal".
I have a 55 min layover in FRA so I won't have time to eat, etc. Thanks I know I'm overthinking this haha.
I'm going on a trip from ORD-KBV via FRA and BKK
ON LH433 at 10:30p from ORD to FRA in business. What meal is typically served at that time? Trying to figure out when I will be eating / sleeping. I'm trying to stave off the pre-trip anxiety but can;t find the meal type, just says: "Unspecified meal".
I have a 55 min layover in FRA so I won't have time to eat, etc. Thanks I know I'm overthinking this haha.
#3940
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Original Poster
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,511
Thanks a lot for the flame-free thread...long story short:
I'm going on a trip from ORD-KBV via FRA and BKK
ON LH433 at 10:30p from ORD to FRA in business. What meal is typically served at that time? Trying to figure out when I will be eating / sleeping. I'm trying to stave off the pre-trip anxiety but can;t find the meal type, just says: "Unspecified meal".
I have a 55 min layover in FRA so I won't have time to eat, etc. Thanks I know I'm overthinking this haha.
I'm going on a trip from ORD-KBV via FRA and BKK
ON LH433 at 10:30p from ORD to FRA in business. What meal is typically served at that time? Trying to figure out when I will be eating / sleeping. I'm trying to stave off the pre-trip anxiety but can;t find the meal type, just says: "Unspecified meal".
I have a 55 min layover in FRA so I won't have time to eat, etc. Thanks I know I'm overthinking this haha.
#3941
Join Date: Sep 2012
Location: ORD
Posts: 269
If this is in the wrong forum, please move accordingly. I'm looking for someone to talk to about delayed luggage on a Lufthansa flight. I was given the form with phone numbers and the reference number of the delayed bag, even given a time when the luggage was supposed to be delivered to the hotel. Yet, it's been 7 hours since the target time and nothing. I understand it's the middle of the night, but I tried calling all the numbers I could find and no one is answering. Any suggestions?
#3942
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,158
Call the regular customer relations number, and ask for them to look in 'Worldtracer' to see what is going on with your luggage.
Worldtracer is also available online, but doesn't show all the details:
http://www.worldtracer.aero/filedsp/LH_en.htm
https://www.lufthansa.com/online/myp...l=en&cid=18002
Worldtracer is also available online, but doesn't show all the details:
http://www.worldtracer.aero/filedsp/LH_en.htm
https://www.lufthansa.com/online/myp...l=en&cid=18002
#3943
Join Date: Sep 2012
Location: ORD
Posts: 269
Call the regular customer relations number, and ask for them to look in 'Worldtracer' to see what is going on with your luggage.
Worldtracer is also available online, but doesn't show all the details:
http://www.worldtracer.aero/filedsp/LH_en.htm
https://www.lufthansa.com/online/myp...l=en&cid=18002
Worldtracer is also available online, but doesn't show all the details:
http://www.worldtracer.aero/filedsp/LH_en.htm
https://www.lufthansa.com/online/myp...l=en&cid=18002
#3945
Join Date: May 2004
Location: near FRA
Programs: UA 1K 2MM (*G)
Posts: 1,459
New or old config?
Hi there,
will be flying on 07/27 on LH 438 FRA-DFW.
Is there any way to find out if this will be the new seats in C?
Thanks,
F.R.
will be flying on 07/27 on LH 438 FRA-DFW.
Is there any way to find out if this will be the new seats in C?
Thanks,
F.R.