Antinori is out of reach to LH customers
In an article presented in flight global magazine, Antinori mentioned that LH deliberately designed the LH A380 as basic and out of luxury as possible claiming that LH customers are the ones who are asking for that:
http://www.flightglobal.com/articles...380-cabin.html I wonder which customers of LH asked for that and whether the guy is stupid or just pretending to be stupid ? |
Not sure what you read into the article. I have not been on the LH380 yet, but i tend to have a similar viewpoint. I fly F a lot and certain things are important for me: Privacy and quietness, a flat long and wide enough sleeping surface, humidity, internet, lounges/check in areas with private security/immigration are important for me. Showers, separate seat and bed or overpriced R class (like SQ) is what i don't want or need.
LH is far from perfect, and i have a loooong list what i would like to have improved, but they are closer to what i want than other airlines. |
Originally Posted by LH/LX
(Post 15681927)
In an article presented in flight global magazine, Antinori mentioned that LH deliberately designed the LH A380 as basic and out of luxury as possible claiming that LH customers are the ones who are asking for that:
http://www.flightglobal.com/articles...380-cabin.html I wonder which customers of LH asked for that and whether the guy is stupid or just pretending to be stupid ? |
Originally Posted by LH/LX
(Post 15681927)
I wonder which customers of LH asked for that and whether the guy is stupid or just pretending to be stupid ?
LH is not into the hoozapalooza of showers, private suites, boxspring beds, really exquisite wine and champagne etc. They are in the business to make money and corporate customers are interested in relatively low fares in combination with a certain level of comfort and first and foremost a wide ranging schedule and reliability... They do not really care about the el cheapo average FT user trying to maximize his/her Safeway purchases in order to snatch a seat in C across the pond. If you consider that stupid, I strongly recommend to go into the airline industry, you have quite a career aheaf of you ^ |
Originally Posted by LH/LX
(Post 15681927)
I wonder which customers of LH asked for that...
http://www.flyertalk.com/forum/13990474-post398.html I'm not a frequent F flyer compared with many who post in this forum but I have flown about 10 LH F segments in the last year or so on A380, 744 and A3xx and tend to agree with Unterwegs as well as M. Antinori. I'm glad LH didn't go for showers, suites or a bar in F and instead opted for functional "luxuries". Yes, this has been discussed in this forum over and over again. Why start a new thread on an article which is 8 months old? :confused: |
Originally Posted by NewbieRunner
(Post 15682634)
Here's an answer. @:-)
Yes, this has been discussed in this forum over and over again. Why start a new thread on an article which is 8 months old? :confused: perhaps "out of TOUCH WITH LH customers"? ;););) |
Originally Posted by econprof
(Post 15682657)
Not to mention a grammatically tortured title... ;)
perhaps "out of TOUCH WITH LH customers"? ;););) |
Originally Posted by NewbieRunner
(Post 15682818)
Yes, but we don't comment on the standard of English in this forum - as long as it makes some sense. ;)
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Originally Posted by cmacdona101
(Post 15683221)
HA. I thought the thread title was a complaint that LH didn't have service to some parts of Italy...
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Well, since Antinori will become the Chairman of OS this quarter, he is certainly 'out of reach'. Regarding the rest of the OP I certainly not agree. LH is a company that tries to make the best business decision. Sure it involves their core customer base but it also takes a good look on what is a sustainable business. The compromise is reflected in the product(s) they offer.
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Originally Posted by NewbieRunner
(Post 15682634)
Here's an answer. @:-)
http://www.flyertalk.com/forum/13990474-post398.html I'm not a frequent F flyer compared with many who post in this forum but I have flown about 10 LH F segments in the last year or so on A380, 744 and A3xx and tend to agree with Unterwegs as well as M. Antinori. I'm glad LH didn't go for showers, suites or a bar in F and instead opted for functional "luxuries". Yes, this has been discussed in this forum over and over again. Why start a new thread on an article which is 8 months old? :confused: However the SQ experience even in C is way, way ahead of LH. I have two more long haul trips this year and I've already allotted a significant price that I will personally pay to go SQ rather than LH. The other one is to North America, so LH will be fine :p Yes, I'll be joining the hordes in the SEN lounges later this year :D |
Originally Posted by iainbhx
(Post 15687950)
However the SQ experience even in C is way, way ahead of LH. I have two more long haul trips this year and I've already allotted a significant price that I will personally pay to go SQ rather than LH. The other one is to North America, so LH will be fine
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Originally Posted by vbroucek
(Post 15688094)
Believe me or not, I sleep better in the LH sloping C seat than in the SQ C seat on A380. I actually hate that seat! I did not find it good at all. I could not sit in it (too big) and could not sleep in it (too hard). Mrs vbroucek being short was even more disappointed. Thanks God it was award ticket (using M&M miles) only and not revenue...:D And BTW, I will be joining SEN horders soon too...
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Originally Posted by FD1971
(Post 15682493)
..They do not really care about the el cheapo average FT user trying to maximize his/her Safeway purchases in order to snatch a seat in C across the pond..
Originally Posted by Unterwegs
(Post 15682026)
..I fly F a lot and certain things are important for me: Privacy and quietness, a flat long and wide enough sleeping surface, humidity, internet...
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Originally Posted by weero
(Post 15688316)
What I love about the LH board that the cheapo average FT users are able to openly express their disdain for the average cheapo FT users. This form of ambition is the key to success ^ !
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