Wrongly spelled name on ticket OK? [merged name issues]
May 3, 2022, 3:39 pm
#167
Join Date: Nov 2012
Location: Houston
Posts: 104
Passport Name vs Ticket for LH
My corporate travel company has me listed as Mike, vs my Passport is Michael, therefore my ticket was issued as Mike. I am a US Citizen and reside in the US.
I am flying United (J class) Houston to Barcelona and with a call to United (vs the corporate travel agent) they made the name change from Mike to Michael. My return is LH flying Barcelona to Houston Via Frankfurt (F class) and the ticket is issued as Mike. The corporate travel agent couldn't get through to LH but suggested I would be fine with Mike. . Is this a case of hang up and try again (it must be corrected) or will Mike vs Michael be acceptable on LH?
Many thanks
I am flying United (J class) Houston to Barcelona and with a call to United (vs the corporate travel agent) they made the name change from Mike to Michael. My return is LH flying Barcelona to Houston Via Frankfurt (F class) and the ticket is issued as Mike. The corporate travel agent couldn't get through to LH but suggested I would be fine with Mike. . Is this a case of hang up and try again (it must be corrected) or will Mike vs Michael be acceptable on LH?
Many thanks
May 3, 2022, 11:27 pm
#169
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,171
See the rules in post 152 of this thread. You can send that to your travel agent and ask them to update to DOCS SSR in the PNR.
May 4, 2022, 7:22 am
#171
Join Date: May 2009
Location: SIN (with a bit of ZRH sprinkled in)
Posts: 9,454
Considering the US is destination/origin, I'd be careful. Definitely have a note added to the ticket, and let your TA know that they'll make any future bookings under your right name.
Most probably you'll be fine with a note, but expect checkin to take longer at the very least.
Most probably you'll be fine with a note, but expect checkin to take longer at the very least.
May 4, 2022, 8:00 am
#172
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,171
LH support to the TA will change Mike to Michael for free:
LUFTHANSA GROUP GUIDELINE FOR NAME CORRECTIONS 4/7
Please note that not every requested change will be accepted as a name correction. The following corrections are allowed once in each case:
Correction of up to two (2) letters in the first name, middle name or surname which you can make yourself (e.g. BRWON to BROWN) or
Correction of nicknames by your Lufthansa Group Agency Support (e.g. BILL to WILLIAM, USCHI to URSULA, PACO to FRANCISCO) or
Correction of names in inverted sequence (first name/surname transposed, e.g. PETER/WILLIAM to WILLIAM/PETER) by your Lufthansa Group Agency Support.
For name corrections after ticketing for tickets sold in India or Brazil (Point of sale: IN or BR), please contact your Lufthansa Group Agency Support.
Please note that not every requested change will be accepted as a name correction. The following corrections are allowed once in each case:
Correction of up to two (2) letters in the first name, middle name or surname which you can make yourself (e.g. BRWON to BROWN) or
Correction of nicknames by your Lufthansa Group Agency Support (e.g. BILL to WILLIAM, USCHI to URSULA, PACO to FRANCISCO) or
Correction of names in inverted sequence (first name/surname transposed, e.g. PETER/WILLIAM to WILLIAM/PETER) by your Lufthansa Group Agency Support.
For name corrections after ticketing for tickets sold in India or Brazil (Point of sale: IN or BR), please contact your Lufthansa Group Agency Support.
May 13, 2022, 3:47 pm
#173
Join Date: Oct 2016
Posts: 63
Name Change
My own fault, booked 6 people on a flight a few months ago and put in a totally wrong name. Rang customer service and they will only change 2 letters. Anyone any advice or workarounds? Flight prices gone up a lot since, and the I'll have to pay for the new booking...
I am not a regular customer and have no status with them.
Thanks in advance.
I am not a regular customer and have no status with them.
Thanks in advance.
May 14, 2022, 12:42 am
#177
Join Date: Oct 2004
Programs: LH HON
Posts: 3,420
Aug 12, 2022, 9:58 pm
#178
Join Date: Jan 2003
Location: DEN
Programs: UA 1P-1MM, Marriott LT Titanium
Posts: 3,930
So, I'm having problems with a LH (SN) reservation with UA legs on it where my UA FF profile has my middle name, yet LH seems to not actually use the middle name when booking tickets. Has anyone come across this? UA rejects my FF number on the grounds that the ticket doesn't match my Mileage Plus account name. LH and SN don't seem to have any such problems. I'm a little annoyed that the LH website has a place to enter your middle name, yet they don't seem to actually put that on the ticket. Apparently I have to call LH (not book using the website) to get a ticket booked with a middle name. The UA rep suggested putting my first and middle names in the first name field. It seems strange that LH website doesn't include a middle name on the ticket when you enter it.
My resolutions are pretty much down to two options: 1) claim retroactive credit for the UA legs, or 2) cancel the ticket (for the second time within 24 hours) and call LH to rebook using my middle name.
My resolutions are pretty much down to two options: 1) claim retroactive credit for the UA legs, or 2) cancel the ticket (for the second time within 24 hours) and call LH to rebook using my middle name.
Aug 12, 2022, 10:07 pm
#179
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,640
So, I'm having problems with a LH (SN) reservation with UA legs on it where my UA FF profile has my middle name, yet LH seems to not actually use the middle name when booking tickets. Has anyone come across this? UA rejects my FF number on the grounds that the ticket doesn't match my Mileage Plus account name. LH and SN don't seem to have any such problems. I'm a little annoyed that the LH website has a place to enter your middle name, yet they don't seem to actually put that on the ticket. Apparently I have to call LH (not book using the website) to get a ticket booked with a middle name. The UA rep suggested putting my first and middle names in the first name field. It seems strange that LH website doesn't include a middle name on the ticket when you enter it.
My resolutions are pretty much down to two options: 1) claim retroactive credit for the UA legs, or 2) cancel the ticket (for the second time within 24 hours) and call LH to rebook using my middle name.
My resolutions are pretty much down to two options: 1) claim retroactive credit for the UA legs, or 2) cancel the ticket (for the second time within 24 hours) and call LH to rebook using my middle name.
Aug 14, 2022, 10:48 am
#180
Join Date: Oct 2021
Location: MUC/PAR/MIA
Programs: LH SEN; DL PM; Hertz PC; Bonvoy Gold
Posts: 197
So, I'm having problems with a LH (SN) reservation with UA legs on it where my UA FF profile has my middle name, yet LH seems to not actually use the middle name when booking tickets. Has anyone come across this? UA rejects my FF number on the grounds that the ticket doesn't match my Mileage Plus account name. LH and SN don't seem to have any such problems. I'm a little annoyed that the LH website has a place to enter your middle name, yet they don't seem to actually put that on the ticket. Apparently I have to call LH (not book using the website) to get a ticket booked with a middle name. The UA rep suggested putting my first and middle names in the first name field. It seems strange that LH website doesn't include a middle name on the ticket when you enter it.
My resolutions are pretty much down to two options: 1) claim retroactive credit for the UA legs, or 2) cancel the ticket (for the second time within 24 hours) and call LH to rebook using my middle name.
My resolutions are pretty much down to two options: 1) claim retroactive credit for the UA legs, or 2) cancel the ticket (for the second time within 24 hours) and call LH to rebook using my middle name.