Transfer Sol Meliá points to M&M miles

Old Jul 31, 2010, 8:18 am
  #1  
Original Poster
 
Join Date: May 2006
Location: Vienna, Austria - EU
Posts: 42
Transfer Sol Meliá points to M&M miles

As you may already know, guests earn 500 miles for every stay at Sol, Tryp, Melia (about 300 hotels worldwide). The good news (at least for me) is, that it is possible to transfer any earned Sol Meliá points (2-for-1) to your MAM-account:

26.07.2010 Sol Melia Conversion +18.312

So if some of you have unused points like I did, you may convert those.

adiós, vievic
vievic is offline  
Old Jul 31, 2010, 11:36 pm
  #2  
 
Join Date: Dec 2006
Programs: LH SEN, FB Plat., HH D.
Posts: 5,060
Originally Posted by vievic
As you may already know, guests earn 500 miles for every stay at Sol, Tryp, Melia (about 300 hotels worldwide). The good news (at least for me) is, that it is possible to transfer any earned Sol Meliá points (2-for-1) to your MAM-account:

26.07.2010 Sol Melia Conversion +18.312

So if some of you have unused points like I did, you may convert those.

adiós, vievic
This is very good indeed!

I had a similar number of points in the Sol Meliá programm and finally those expired after not crediting anything for over 12 months. It was a few years ago and I did not know if this already existed, but it was a pity I did not look into it.
more4less is offline  
Old Aug 2, 2010, 5:13 am
  #3  
 
Join Date: Jun 2008
Location: PRG
Programs: M&M SEN**; FB Silver; IHG Platinum
Posts: 496
Originally Posted by vievic
As you may already know, guests earn 500 miles for every stay at Sol, Tryp, Melia (about 300 hotels worldwide). The good news (at least for me) is, that it is possible to transfer any earned Sol Meliá points (2-for-1) to your MAM-account
How do you do that? I´ve looked all around the Sol Melia mas page and found no link to that?

Btw. this is quite a good offer, as with M&M card you earn a flat 500 miles per stay, while crediting the miles to SM Mas card yields 10pts per USD/EUR spent; i.e. after conversion 5 M&M miles per USD/EUR spent...
NightFly is offline  
Old Aug 2, 2010, 12:00 pm
  #4  
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Join Date: May 2006
Location: Vienna, Austria - EU
Posts: 42
Originally Posted by NightFly
How do you do that? I´ve looked all around the Sol Melia mas page and found no link to that?
Just follow the steps given for other programs like topbonus/airberlin:

From now onwards and if you are already a member of the mas programme you can convert your mas points into topbonus award miles in the ratio of:

2 mas points = 1 topbonus award mile

Please contact: mas Customer Service 902 34 44 33 (from Spain), (34) 91 567 59 14 (from outside Spain), or visit the "Special requests" section to register a request in the "Others" category at www.solmelia.com.

(*) Don't forget to include your name and surname(s), national ID or passport number, mas card number, topbonus card number, telephone number or e-mail address and number of miles you want to transfer. The number of mas points must be a multiple of 1000.
To convert the points online, you have to log in and then you will find:

"Special requests
Some of your points are missing? We recommend: Visit the special requests pages."

There you may enter your details and ask for converting the points to miles.

adiós, vievic
vievic is offline  
Old Dec 17, 2012, 10:53 am
  #5  
 
Join Date: Mar 2012
Location: FRA
Posts: 614
Quick Question: The Melia Page reads that one can't transfer Points that one gets with signing up...So far, so strange...But my Question is -in ADVANCE, i don't want to buy Points without being able to transfer them - can i transfer Melia-Points that i just bought via the Programm? I mean, i want to buy 100.000 Points and get the 20% Bonus, which makes 120.000 Points and will end up as 60.000 Miles...Costs 800 Euro..But I don't want to spend the Money without being SURE that i can really transfer them!

So please answer this Question..
blueeagle3 is offline  
Old Dec 18, 2012, 6:00 pm
  #6  
 
Join Date: Nov 2012
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Originally Posted by more4less
This is very good indeed!

I had a similar number of points in the Sol Meliá programm and finally those expired after not crediting anything for over 12 months. It was a few years ago and I did not know if this already existed, but it was a pity I did not look into it.
I discover the conversion to M&M Miles in Mars 2010.

I had 63000 MAS points in 2009 and asked by email for a hotel reward, I was close to the expiration date (2 weeks left), they make everything complicated and take ages for answer me, I loose all my MAS points.

If only at this time they propose the option to convert to M&M...
GalaxyChris is offline  
Old Aug 30, 2013, 10:58 am
  #7  
 
Join Date: Oct 2009
Programs: LH SEN, SPG Gold, HH Diamond
Posts: 1,021
Has anyone else had their recent MeliáRewards to M&M point transfer disappear? I've done a recent transfer and instead of seeing a few thousand miles post I saw 60k miles being taken away!!! My friend did a transfer last night, it strangely posted in 1hr and then this afternoon all of his Melia transfers in the last 3 months were gone!

The negative transactions posted today with the same original transfer amounts and the original date (two months ago)!

The MeliáRewards points are obviously not back in the Melia account.

I called the M&M Helpdesk, they couldn't see much and are forwarding it to the actual M&M office for further research.
dre_techie is offline  
Old Aug 30, 2013, 11:41 am
  #8  
 
Join Date: Jan 2013
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Same here! All miles converted from Melia points are gone! and not in my Melia account!
SvenLuckermans is offline  
Old Aug 30, 2013, 11:41 am
  #9  
 
Join Date: Jan 2010
Location: Brussels,Belgium
Posts: 191
Melia stealing our miles

Originally Posted by dre_techie
Has anyone else had their recent MeliáRewards to M&M point transfer disappear?

Yup, same here, know of at least two other M&M accounts where miles taken away again "Sol Melia Conversion -xx,000 Correction MM"
bartla is offline  
Old Aug 31, 2013, 5:38 am
  #10  
formerly v88matta
 
Join Date: Jun 2009
Location: 9C
Posts: 71
Same issue here, points have disappeared off my account. I called Miles and More and they have no clue why, they forwarded the issue to a research department and I am waiting to hear back from them on Monday!

I was trying to make an award booking today and I am obviously not very happy about the missing miles.
roadtoyul is offline  
Old Aug 31, 2013, 10:10 am
  #11  
 
Join Date: Apr 2013
Programs: LH 1*SEN
Posts: 450
Same here! What a shock!!! I paid 1000$ for these miles!!! Can they do this? And why does Miles&More go along with it and cancels the transfer 1 month (!!!) after the miles have been creditet??
flylocal is offline  
Old Sep 1, 2013, 3:24 am
  #12  
 
Join Date: Oct 2009
Programs: LH SEN, SPG Gold, HH Diamond
Posts: 1,021
Originally Posted by flylocal
Same here! What a shock!!! I paid 1000$ for these miles!!! Can they do this? And why does Miles&More go along with it and cancels the transfer 1 month (!!!) after the miles have been creditet??
It is clearly an error. Maybe they had some issue with some transfers and are voiding all the old ones and redoing them.
dre_techie is offline  
Old Sep 1, 2013, 5:35 am
  #13  
 
Join Date: Apr 2013
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Originally Posted by dre_techie
It is clearly an error. Maybe they had some issue with some transfers and are voiding all the old ones and redoing them.
I hope you're right...
flylocal is offline  
Old Sep 1, 2013, 8:33 am
  #14  
 
Join Date: Nov 2010
Location: zurich
Programs: Miles&Smiles Gold
Posts: 512
Same issue here ! miles & more hotline has no clue.....they say its melias fault they requested them back.
northernstar84 is offline  
Old Sep 1, 2013, 4:09 pm
  #15  
 
Join Date: Apr 2013
Programs: LH 1*SEN
Posts: 450
Originally Posted by northernstar84
Same issue here ! miles & more hotline has no clue.....they say its melias fault they requested them back.
But why do they go along with it? If I wire you 1000$, can I ask your bank 1 month later to wire the money back for no reason? No! So why does Miles & More agree to do so? When is a miles credit final? After 2 month? After 1 year? After 10 years? That's lousy!
flylocal is offline  

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