Lufthansa to install an electronic access system in its lounges
#1
Original Poster
Join Date: Apr 2006
Location: PRN
Programs: LH HON* || HH Diamond || Accor Gold
Posts: 1,242
Lufthansa to install an electronic access system in its lounges
Lufthansa to install an electronic access system in its lounges
2010/06/01
In the future, you will be able to enter the exclusive Lufthansa lounges very easily with the help of an electronic access system.
It is an innovation that brings with it many advantages: you can enjoy more peace and quiet as well as greater comfort, as the reception staff will now be able to spend more time looking after you. It will also ensure, that only passengers entitled to use the lounge are permitted to enter.
Automatically better service
In order to enter the lounge, you will simply need to place your boarding pass and, where needed, your status card on a reading device. As the system reads the data, it automatically shows the Lufthansa staff the departure gate and boarding time so that they can let you know of any possible changes to your departing flight.
The electronic access system will be introduced in July 2010, in the Lufthansa Senator and Business Lounges at Frankfurt and Munich. It will then gradually be installed in all other Lufthansa lounges worldwide throughout the remainder of 2010.
2010/06/01
In the future, you will be able to enter the exclusive Lufthansa lounges very easily with the help of an electronic access system.
It is an innovation that brings with it many advantages: you can enjoy more peace and quiet as well as greater comfort, as the reception staff will now be able to spend more time looking after you. It will also ensure, that only passengers entitled to use the lounge are permitted to enter.
Automatically better service
In order to enter the lounge, you will simply need to place your boarding pass and, where needed, your status card on a reading device. As the system reads the data, it automatically shows the Lufthansa staff the departure gate and boarding time so that they can let you know of any possible changes to your departing flight.
The electronic access system will be introduced in July 2010, in the Lufthansa Senator and Business Lounges at Frankfurt and Munich. It will then gradually be installed in all other Lufthansa lounges worldwide throughout the remainder of 2010.
#2
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,001
Geez... those non LH 'service' agents must have cost a pretty penny
So where will you scan the printout of you AC/BD/TG statement that says you just turned *G and want to take a shower?
So where will you scan the printout of you AC/BD/TG statement that says you just turned *G and want to take a shower?
#4
Join Date: Oct 2004
Location: London, UK
Programs: BA - GL, Disgruntled ex LH HON
Posts: 382
Isn't this what they have in the Senator lounge in MUC? (the quick access door to the left of the security lanes)..
It didn't work for me last week, i entered the BP, but when i was asked to swite the card it did not recognize the hon card as valid for eatery.
(i wanted to use it as a shortcut to the fcl, yes, i'm that lazy).
It didn't work for me last week, i entered the BP, but when i was asked to swite the card it did not recognize the hon card as valid for eatery.
(i wanted to use it as a shortcut to the fcl, yes, i'm that lazy).
#5
Join Date: Jan 2010
Location: In transit TATL
Posts: 229
Quote: It is an innovation that brings with it many advantages: you can enjoy more peace and quiet as well as greater comfort, as the reception staff will now be able to spend more time looking after you. End quote.
Is this a tacit admission by LH that lounge dragonry had gotten out of hand or merely another enhancement, i.e., cutting human service even more?
Is this a tacit admission by LH that lounge dragonry had gotten out of hand or merely another enhancement, i.e., cutting human service even more?
#6
Join Date: Feb 2006
Location: NUE,MUC,INN,FDH
Programs: QF LTG, LH (SEN*** till 02/26), AF, AA, AB-G†
Posts: 2,075
Why that piece of technology? Before the last changes, you could enter with just a SEN-Card. So how much is the savings form banning SEN without a BP and how much do these new (surly 100% working) machines cost? How much did the banning cost in total because of some disappointed SEN that now cannot use the lounge once a year when they fly DE!
I had a great saving potential: Change the rules back to what they were and use the old card-readers!
I had a great saving potential: Change the rules back to what they were and use the old card-readers!
#7
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,001
I guess this is a Climb 2010 measure aimed at cutting ground staff in FRA & MUC wherever possible. Very weird, as the lounge dragons are a very very small piece in the hundreds of ground staff in FRA & MUC.
#8
Join Date: Nov 2008
Programs: Disgruntled HON**, Indifferent EK Gold, skeptical BA Silver
Posts: 1,734
Reducing Gate Agents, Ticket Agents, Check in Agents, Ramp Agents will.
#9
FlyerTalk Evangelist
Join Date: Jun 2005
Location: Point Place, Wisconsin
Programs: LH HON, BA Gold, EK Gold
Posts: 14,505
Will be interesting to see how the guest access will be handled as sentom already questioned ?
I can already imagine the HON with his wife and 7 children plus one guest trying to enter via the card reader access
I can already imagine the HON with his wife and 7 children plus one guest trying to enter via the card reader access
#10
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,001
Gate Agents: don't really see where they can go below the present min 2. Longhaul gates have 4, maybe there is some potential.
Checkin: major changes underway in the hubs, Y pax are pretty much left with machines to use.
Ticket agents: they just rebuilt the FRASX ticketing area, albeit with reduced counters. In MUC the desk have minimal staff only increased for irrops.
Ramp: can't see where they can save some more.
I saw the SK experiment with cutting jobs at the gate and lounges, and it was comic at times what they expected of customers.
Checkin: major changes underway in the hubs, Y pax are pretty much left with machines to use.
Ticket agents: they just rebuilt the FRASX ticketing area, albeit with reduced counters. In MUC the desk have minimal staff only increased for irrops.
Ramp: can't see where they can save some more.
I saw the SK experiment with cutting jobs at the gate and lounges, and it was comic at times what they expected of customers.
#11
Join Date: Jun 2002
Location: BCT. Formerly known as attorney28
Programs: LH HON,BA GGL GfL,Hyatt LT Glob,Mrtt LT P,Hilt LT D,IC Amb,Acc P,GHA Tit,LHW Strlg,Sixt/Av/Hz D/Pres
Posts: 6,819
Can you take your whole family as a HON? (serious question - e.g., could I also take both my parents into the lounge?)
#12
FlyerTalk Evangelist
Join Date: Jun 2005
Location: Point Place, Wisconsin
Programs: LH HON, BA Gold, EK Gold
Posts: 14,505
HONs can take their spouse and all their children plus one guest.
Once a year I travel with my parents but I am not allowed to take them to the lounge.
#14
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,001
You mean the ARN T4 domestic lounge? Well, you swipe your EBG card for yourself, then your BP for your spouse/guest. Only works for EBGs though, and because on SK EBG cards are used as FOID in place of a BP.
Similar to the fancy gate at the SEN lounge in MUC. Here we (wife and kid) used to squeeze into the trap door they had there. With two kids we have to detour via the main entrance
Similar to the fancy gate at the SEN lounge in MUC. Here we (wife and kid) used to squeeze into the trap door they had there. With two kids we have to detour via the main entrance
#15
FlyerTalk Evangelist
Join Date: Nov 2006
Location: SZG, Austria
Programs: LH(OS) HON, IC RA
Posts: 33,194
Isn't this what they have in the Senator lounge in MUC? (the quick access door to the left of the security lanes)..
It didn't work for me last week, i entered the BP, but when i was asked to swite the card it did not recognize the hon card as valid for eatery.
(i wanted to use it as a shortcut to the fcl, yes, i'm that lazy).
It didn't work for me last week, i entered the BP, but when i was asked to swite the card it did not recognize the hon card as valid for eatery.
(i wanted to use it as a shortcut to the fcl, yes, i'm that lazy).