eVoucher Questions [merged Q&A]

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Old Sep 5, 22, 3:31 am   -   Wikipost
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Basics about the evoucher:

Use of eVoucher:
- Upgrade a shorthaul segment = 1 eVoucher
- Upgrade a longhaul segment (Longhaul= LH400-799)
- From Economy Class (other than K, L, T) to Business Class = 2 eVouchers
- From Economy Class K, L, T to Business Class = 3 eVouchers
- From Economy Class (other than K, L, T) to Premium Economy Class = 1 eVoucher
- From Economy Class K, L, T to Premium Economy Class = 2 eVouchers
- From Premium Economy G, E to Business Class = 1 eVoucher
- From Premium Economy N to Business Class = 2 eVouchers
- From Business Class to First Class = 2 eVouchers

- *A carriers can be upgraded via the *A upgrade program (use the tool*)
- can be used for others via the tool* or if you are travelling with them on the same flight
- for eligible upgrade classes, check the note section of the M&M Upgrade Award chart: https://www.miles-and-more.com/conte...e_EN_04_19.pdf
- good for confirmed advance upgrades, however that is only possible if the original ticket is issued with the flight number of the operating carrier. If you have a codeshare ticket, the upgrade for flights operated by LH metal can be done at the airport.
- can be used on any ticketed PNR, even if the flight operates after the date of expiry of the evoucher.

How long do eVouchers remain valid?
- All eVouchers are valid for 24 months.
- eVouchers that were supposed to expire in 2021 will be extended until 31.12.2022.

* The *A upgrade can be done online using this link:
https://muaenduser.staralliance.com/...=lh&coBrand=de

Note:
At the moment, you can only perform online upgrades for flights operated by All Nippon Airways (ANA), Asiana Airlines, Austrian Airlines Group, LOT Polish Airlines, Lufthansa, SWISS, Singapore Airlines, TAP Portugal, Thai Airways International, United Airlines and Air New Zealand.

Special upgrade terms and conditions

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Old Apr 18, 22, 11:35 am
  #1021  
 
Join Date: May 2018
Location: FRA
Programs: LH SEN
Posts: 688
Originally Posted by aster View Post
Is it feasible to book such a ticket and then use 2x2 vouchers to upgrade from prem to biz on the FRA-SIN and SIN-SYD segments only? Can I check before-hand that such an upgrade using vouchers will be available so that I don't buy a ticket and then find out I cannot use those vouchers?
If there is award space currently available then your upgrade would clear immediately.

If not, for LH you might be able to waitlist.

Not sure what your experience with the SQ segment is going to be like. In a similar itinerary last month M&M could never upgrade nor waitlist my SIN-SYD and SYD-SIN legs, despite me calling in every couple of days and there being plenty of business inventory available for cash fares.
supine is offline  
Old Apr 20, 22, 5:46 pm
  #1022  
 
Join Date: Dec 2009
Location: Singapore, Warsaw, Surfers Paradise
Programs: KrisFlyer Gold>>>Silver>>>Blue, Finnair Silver, Royal Caribbean Diamond
Posts: 4,935
Originally Posted by supine View Post
If there is award space currently available then your upgrade would clear immediately.

If not, for LH you might be able to waitlist.

Not sure what your experience with the SQ segment is going to be like...
Many thanks. Looks like the SQ segment could be tricky...

I think I will focus on the longest leg of the WAW-FRA-SIN-SYD journey so the FRA-SIN one on LH. I understand I can just upgrade this segment using vouchers (leaving the other flights in their original class of travel) and that I can clear the voucher upgrade online?

And in terms of ensuring that I will be able to upgrade using vouchers in the first place... I should first check to see if an award seat in biz is available just for the FRA-SIN flight using miles?
aster is offline  
Old Apr 21, 22, 2:16 am
  #1023  
 
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 7,183
Originally Posted by aster View Post

And in terms of ensuring that I will be able to upgrade using vouchers in the first place... I should first check to see if an award seat in biz is available just for the FRA-SIN flight using miles?
Yes, availability in I would be a good indication.

You could also book the LH ticket & you then have 24 hours to cancel for free & get a full refund, once booked it should offer you the available upgrades online.
chris63 is online now  
Old Jun 17, 22, 12:07 am
  #1024  
 
Join Date: Apr 2005
Programs: Eurostar Carte Blanche, SBB-CFF-FFS GA-AG, SNCF Grand Voyageur LeClub
Posts: 7,264
Surely this is somewhere in the thread, but I just couldnt find it. I understand that upgrades from business classes P and Z require more miles. How about upgrade vouchers? Is that still only two upgrade vouchers to upgrade from this booking classes to 1st class? Or not possible at all? Or three vouchers?
San Gottardo is offline  
Old Jun 17, 22, 12:42 am
  #1025  
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
 
Join Date: Dec 2002
Location: MUC
Programs: LH SEN**
Posts: 44,240
Any booking class in business (J/C/D/Z/P) to first (O) takes 2 evouchers. The PE or Y upgrades to business (I) is more complex:

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oliver2002 is online now  
Old Jun 17, 22, 1:38 am
  #1026  
 
Join Date: Apr 2005
Programs: Eurostar Carte Blanche, SBB-CFF-FFS GA-AG, SNCF Grand Voyageur LeClub
Posts: 7,264
Thank you Oliver for the swift response.

It might be worthwhile to copy that table into the Wiki at the beginning of the thread, it is very useful!
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San Gottardo is offline  
Old Jun 20, 22, 3:53 am
  #1027  
 
Join Date: Jan 2011
Location: Mike Xray Papa
Programs: LH SEN*, A3, EK, CX
Posts: 264
eVoucher expiration:
I would like to have your experts confirmation that, as per my understanding, my 4 eVouchers will be expired by the end of 2022, correct?
2 are received for my status renewal in 2018, and other 2 are received in 2020.
thanks in advance.
oliver2002 may I have your kind and professional opinion? much appreciated.

Last edited by FlyingJazzy; Jun 22, 22 at 3:09 am Reason: tag experto for attention.
FlyingJazzy is offline  
Old Jun 25, 22, 4:11 am
  #1028  
 
Join Date: Feb 2022
Location: PL
Programs: M&M
Posts: 11
Hey! So I have successfully upgraded my flight to DXB with LX with e-vouchers. It was Z class to First Class but I was surprised when I saw A class under Fiest Class ticket instead of O class that should be as a miles class after upgrades.

Have anyone got upgraded with miles to A class that gives miles or different class that gives miles ?
boguszw is offline  
Old Jun 25, 22, 4:45 am
  #1029  
 
Join Date: Dec 2017
Location: WAW
Programs: LH SEN *
Posts: 680
It's nothing unusual.
And you'll get miles for Z fare.
andywaw is offline  
Old Jun 25, 22, 5:19 am
  #1030  
 
Join Date: Feb 2022
Location: PL
Programs: M&M
Posts: 11
Originally Posted by andywaw View Post
It's nothing unusual.
And you'll get miles for Z fare.
I thought I will get miles for A class as its stated in ticket thanks! I will see in couple of weeks
boguszw is offline  
Old Jun 25, 22, 6:42 am
  #1031  
 
Join Date: Dec 2019
Posts: 206
Originally Posted by boguszw View Post
… I thought I will get miles for A class as it’s stated in ticket thanks! I will see in couple of weeks
With UA MileagePlus a friend of mine may once have gotten A class miles for such an LX flight, but my friend may have had to file a "missing mileage credit" thing and upload ticket and boarding pass. I suspect with M&M that wouldn't work though.
mb752 is offline  
Old Jun 25, 22, 6:44 am
  #1032  
 
Join Date: Dec 2019
Posts: 206
Any experiences with upgrading AC and UA with eVouchers? For PE->J, do all PE booking classes work, and require 1 voucher only? And is upgrade availability correlated with award space? If the upgrade doesn't clear ahead of time, could it clear at T-24 or even at the airport, like it does with LH group flights?
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Old Jun 25, 22, 6:45 am
  #1033  
 
Join Date: Oct 2021
Location: MUC/PAR/MIA
Programs: LH SEN; DL DM; Hertz PC; Bonvoy Gold
Posts: 83
Originally Posted by boguszw View Post
I thought I will get miles for A class as its stated in ticket thanks! I will see in couple of weeks
After the flight it will show in M/M as "First Class Z" with Z mileage amounts. A just shows where the inventory came from as there was no award availability.
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pdeut is offline  
Old Jun 25, 22, 8:35 am
  #1034  
 
Join Date: Sep 2005
Location: BOM-SIN-EWR
Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,392
Originally Posted by mb752 View Post
With UA MileagePlus a friend of mine may once have gotten A class miles for such an LX flight, but my friend may have had to file a "missing mileage credit" thing and upload ticket and boarding pass. I suspect with M&M that wouldn't work though.
I just auto-credited to UA and my "A" BP upgraded from revenue Z credited as Z only, FYI.

With UA nowadays I wouldn't try to game the system, as many people simply are being shut down/banned...
SuperFlyBoy is offline  
Old Jun 25, 22, 9:41 am
  #1035  
formerly a193991
Hyatt 5+ BadgeHilton Contributor Badge
 
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG
Posts: 3,796
Originally Posted by boguszw View Post
Hey! So I have successfully upgraded my flight to DXB with LX with e-vouchers. It was Z class to First Class but I was surprised when I saw A class under Fiest Class ticket instead of O class that should be as a miles class after upgrades.

Have anyone got upgraded with miles to A class that gives miles or different class that gives miles ?
ZRH-ORD with eVouchers was into A as well. miles go into O class.
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