Mar 8, 2013, 4:49 am
Last edit by: NewbieRunner
Basics about the evoucher:
Number of eVouchers needed per segment:
- Upgrade a shorthaul segment = 1 eVoucher
- Upgrade a longhaul segment (Longhaul= LH400-799)
- From Economy Class (other than K, L, T) to Business Class = 2 eVouchers
- From Economy Class K, L, T to Business Class = 3 eVouchers
- From Economy Class (other than K, L, T) to Premium Economy Class = 1 eVoucher
- From Economy Class K, L, T to Premium Economy Class = 2 eVouchers
- From Premium Economy G, E to Business Class = 1 eVoucher
- From Premium Economy N to Business Class = 2 eVouchers
- From Business Class to First Class = 2 eVouchers (although the website says 3 eVouchers, it will be corrected in due course)
Upgrade awards may be booked online with LH, OS, LX, SN, LO and Discover, or you can call to upgrade.
Alternatively, you can book at the check-in counter. Not all airlines offer immediate upgrades at the airport.
Evouchers can be used on any ticketed PNR, even if the flight operates after the date of expiry of the evoucher.
Evouchers can be redeemed with all Star Alliance partners - depending on the destination, airline, travel class and booking class.
For a list of award regions go to https://www.miles-and-more.com/row/e...formation.html and scroll down to select Your worldwide flight destinations with Miles & More.
How long do eVouchers remain valid?
- All eVouchers are valid for 24 months.
- none of your eVouchers will expire until 31.03.2024. This also applies to eVouchers that were re-credited after the cancellation of a flight.
With an eVoucher, you travel one class higher [link to general eVoucher information]
Number of eVouchers needed per segment:
- Upgrade a shorthaul segment = 1 eVoucher
- Upgrade a longhaul segment (Longhaul= LH400-799)
- From Economy Class (other than K, L, T) to Business Class = 2 eVouchers
- From Economy Class K, L, T to Business Class = 3 eVouchers
- From Economy Class (other than K, L, T) to Premium Economy Class = 1 eVoucher
- From Economy Class K, L, T to Premium Economy Class = 2 eVouchers
- From Premium Economy G, E to Business Class = 1 eVoucher
- From Premium Economy N to Business Class = 2 eVouchers
- From Business Class to First Class = 2 eVouchers (although the website says 3 eVouchers, it will be corrected in due course)
Upgrade awards may be booked online with LH, OS, LX, SN, LO and Discover, or you can call to upgrade.
Alternatively, you can book at the check-in counter. Not all airlines offer immediate upgrades at the airport.
Evouchers can be used on any ticketed PNR, even if the flight operates after the date of expiry of the evoucher.
Evouchers can be redeemed with all Star Alliance partners - depending on the destination, airline, travel class and booking class.
For a list of award regions go to https://www.miles-and-more.com/row/e...formation.html and scroll down to select Your worldwide flight destinations with Miles & More.
How long do eVouchers remain valid?
- All eVouchers are valid for 24 months.
- none of your eVouchers will expire until 31.03.2024. This also applies to eVouchers that were re-credited after the cancellation of a flight.
With an eVoucher, you travel one class higher [link to general eVoucher information]
Miles & More eVoucher upgrade Questions [merged Q&A]
May 20, 2015, 4:50 am
#541
Join Date: Dec 2008
Location: London
Programs: SK Gold, ITA Executive, Sixt Diamond, Hertz PC, Avis PC, IHG Platinum
Posts: 5,163
I read that LH operated, but other airline marketed flight can only be upgraded at the airport. Is this still the case, and is there any way to 'waitlist' that upgrade in advance?
May 20, 2015, 4:53 am
#542
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,171
At T-48 or 72h the codeshare/marketed segment is converted into a operative segment on the operating carriers flight number. At this point you can apply an upgrade in the checkin system, provided the flight is open for checkin. You can also ask to be put on the grading list at that point if the upgrade doesn't clear on the spot.
May 20, 2015, 6:20 am
#543
Join Date: Dec 2008
Location: London
Programs: SK Gold, ITA Executive, Sixt Diamond, Hertz PC, Avis PC, IHG Platinum
Posts: 5,163
At T-48 or 72h the codeshare/marketed segment is converted into a operative segment on the operating carriers flight number. At this point you can apply an upgrade in the checkin system, provided the flight is open for checkin. You can also ask to be put on the grading list at that point if the upgrade doesn't clear on the spot.
Thank you!
May 20, 2015, 12:38 pm
#544
Join Date: Sep 2014
Location: LNZ
Programs: LH SEN*, HHonors, IHG
Posts: 11
Hi,
does anyone know why booking class E (Y+) is not in the star alliance upgrade tool (G is in the list)?
Wanted to use both eVouchers for upgrading FRA-IAH and return but the Miles&more page won´t let me due to missing availability - and in the star alliance tool I always could at least waitlist the upgrade.
So I guess SEN hotline is the place to go?
does anyone know why booking class E (Y+) is not in the star alliance upgrade tool (G is in the list)?
Wanted to use both eVouchers for upgrading FRA-IAH and return but the Miles&more page won´t let me due to missing availability - and in the star alliance tool I always could at least waitlist the upgrade.
So I guess SEN hotline is the place to go?
May 20, 2015, 1:04 pm
#545
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,512
Hi,
does anyone know why booking class E (Y+) is not in the star alliance upgrade tool (G is in the list)?
Wanted to use both eVouchers for upgrading FRA-IAH and return but the Miles&more page won´t let me due to missing availability - and in the star alliance tool I always could at least waitlist the upgrade.
So I guess SEN hotline is the place to go?
does anyone know why booking class E (Y+) is not in the star alliance upgrade tool (G is in the list)?
Wanted to use both eVouchers for upgrading FRA-IAH and return but the Miles&more page won´t let me due to missing availability - and in the star alliance tool I always could at least waitlist the upgrade.
So I guess SEN hotline is the place to go?
+++ Please note that upgrades from Economy Class to Premium Economy Class and from Premium Economy Class to Business Class can currently only be booked through your local Miles & More Service Team +++
Jun 11, 2015, 9:18 pm
#549
Join Date: Dec 2009
Location: Singapore, Warsaw, Surfers Paradise
Programs: KrisFlyer Gold>>>Silver>>>Blue, Finnair Silver, Royal Caribbean Diamond
Posts: 5,174
Many thanks.
Is there a way to check whether an evoucher can be used on a given flight before buying the ticket (evoucher upgrade from econ to biz on intra-European LO)?
Is there a way to check whether an evoucher can be used on a given flight before buying the ticket (evoucher upgrade from econ to biz on intra-European LO)?
Jul 3, 2015, 10:03 am
#550
Join Date: Nov 2009
Programs: OKplus, M&M, SASEurobonus, Goldpoints, Priority Club, HH & more
Posts: 38
eVouchers instantly expired
seems like "protecting" expiring evouchers by applying them on a future booking does not work any more. Yesterday I canceled such a booking (which was upgraded by eVouchers which would otherwise expire in March 2015), eVouchers got credited back, however expired within few minutes.
Call center says that this is how it should work, no validity till end of quarter....
Call center says that this is how it should work, no validity till end of quarter....
Jul 3, 2015, 10:50 am
#551
Join Date: Jun 2008
Location: ZRH
Programs: LH Senator ★
Posts: 677
oops, I have 135000 miles 'protected' like this. They were supposed to expire a year ago, and I need to cancel the ticket by august.
Any recent experience with cancelling award ticket and new expiry of miles?
Any recent experience with cancelling award ticket and new expiry of miles?
Jul 3, 2015, 6:33 pm
#552
Join Date: Sep 2010
Location: MIA and VRN
Programs: SEN LH Hyatt Globalist AA EXP
Posts: 612
At T-48 or 72h the codeshare/marketed segment is converted into a operative segment on the operating carriers flight number. At this point you can apply an upgrade in the checkin system, provided the flight is open for checkin. You can also ask to be put on the grading list at that point if the upgrade doesn't clear on the spot.
They said it was not possible as the ticket was issued by LH. There was availability on the flight, and class V was eligible for upgrades, but no way, neither with e-voucher nor with miles
Jul 8, 2015, 4:36 am
#553
Join Date: Dec 2008
Location: London
Programs: SK Gold, ITA Executive, Sixt Diamond, Hertz PC, Avis PC, IHG Platinum
Posts: 5,163
If eVouchers are used to upgrade from Biz to First, are the miles earned for the original booked class or the upgraded one?
Although, question is a bit rhetorical as they can't be used for P class
Although, question is a bit rhetorical as they can't be used for P class
Jul 8, 2015, 4:45 am
#555
Join Date: Nov 2006
Location: BTS/VIE
Programs: LH MM**, HH Silver
Posts: 2,282