4.3 Special upgrade terms and conditions
4.3.1 For Lufthansa, Adria Airways, Air Canada, Air China, Air Dolomiti, Air New Zealand, ANA, Asiana Airlines, Austrian Airlines Group, Brussels Airlines, Croatia Airlines, Continental Airlines, LOT Polish Airlines, Luxair, SAS Scandinavian Airlines, Singapore Airlines, SWISS, TAM, TAP Portugal, Thai Airways International, Turkish Airlines, United, US Airways and Condor*

    On Condor, Miles & More upgrades from Economy Class to Premium Economy Class (booking classes Y, O, Z) and upgrades from Premium Economy Class to Comfort Class are not possible. Only upgrades from Economy Class (no booking class is excluded) to Comfort Class are possible. The values contained in column B, Y apply.
    On Luxair, upgrades are only possible for bookings in booking classes M, Y and K.
    Upgrades with LH, JP, EN, OS, OU, LO and LX are not possible for some particularly favourable offers.

    On European flights, this applies to the following booking classes with:
    - Adria Airways (JP) E, G, K, L, T, U
    - Austrian Airlines Group (OS) E, L, K
    - Croatia Airlines (OU) E, L, T
    - SWISS (LX) E, L, K
    - Lufthansa (LH) and Air Dolomiti (EN) E, L, K
    - LOT Polish Airlines (LO) L, W, O, S**
    - Brussels Airlines (SN) E, G, K, L

    On intercontinental flights, this applies to the following booking classes with:
    - LOT Polish Airlines (LO) L, W
    - SWISS (LX) E, K, L, T
    - Austrian Airlines (OS) E, L, K, T
    - Adria Airways (JP), Air Dolomiti (EN) and Croatia Airlines (OU) L, S, W, U
    - Lufthansa (LH) E, K, L, T
    - Brussels Airlines (SN) E, G, K, L, T
    Upgrades within Europe for domestic flights are only possible on connecting flights in combination with upgrades on intercontinental flights and are already included in the miles for the upgrade of the intercontinental flight.
    For upgrades with Condor, Adria Airways, Croatia Airlines or Luxair, paper certificates (valid for up to 12 months) are issued, hence upgrade bookings with these airlines must be made at least four working days prior to departure.
    Further detailed information regarding SWISS upgrades is available on www.miles-and-more.com.
    Upgrades with Air New Zealand (NZ), ANA (NH), Asiana Airlines (OZ), Air Canada (AC), Air China (CA), Continental Airlines (CO), SAS Scandinavian Airlines (SK), Singapore Airlines (SQ), TAM (JJ), TAP Portugal (TP), Thai Airways International (TG), Turkish Airlines (TK), US Airways (US) and United (UA) are possible from Economy booking classes Y and B. (With CA, upgrades are also possible from booking class U, with SK and SQ, upgrades are also possible from booking class S, with NH and NZ also from class E and with NZ classes O and U as well). If a First Class seat is available, upgrades are also possible from Business booking classes C and D with these airlines (and from classes J and Z as well with NH and SQ). On Turkish Airlines an upgrade to First Class is only possible on intercontinental flights.
    Only paperless upgrades (eUpgrades) are possible.

* Upgrades are only possible with the stated airline partners. Eligibility is determined by the flight number of the operating carrier.

** only on European routes