Lufthansa Lounge at Detroit [DTW]
May 21, 2010, 8:45 am
#31
Join Date: Jan 2006
Location: Japan
Programs: BA Gold, IHG Diamond
Posts: 172
May 21, 2010, 1:48 pm
#32
Join Date: Jun 2006
Location: INN
Posts: 2,908
LH has T-Mobile Germany hotspots in all the lounges they operate. Its not free, only in the F lounges in FRA/MUC you are handed a card with a code for free access. These cards work at any LH lounge.
LH regrets the fact they signed the long term contract with T-Mobile at a time when wifi was still something you could charge for
LH regrets the fact they signed the long term contract with T-Mobile at a time when wifi was still something you could charge for
Jun 22, 2010, 2:15 pm
#33
Join Date: Sep 2006
Posts: 6,967
Can anyone help to resolve a gentle debate we are having on the UA forum? I have been in the SEN lounge many times myself very recently, as early as 8am, and asked specifically for the opening hours. I was told 0530hrs, reports on the UA are 0500hrs, but this is under debate. The German language LH site doesn't display hours of operation for this lounge.
Any assistance with confirming the hours? Thank you.
Any assistance with confirming the hours? Thank you.
Apr 6, 2011, 8:31 am
#34
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,166
Another nice service @DTW:
New curbside check-in service at Detroit Airport
01/04/2011
Lufthansa launches curbside check-in service at Detroit Airport
Effective April 1, 2011, Lufthansa offers a unique curbside check-in and baggage check service for free to HON Circle Members, Senators, Star Alliance Gold members as well as First or Business Class passengers departing from Detroit Metropolitan Airport North Terminal to Frankfurt and beyond.
Lufthansa is the only airline allowing international passengers departing from Detroit to check their bags and receive a boarding pass directly at the curb. Eligible passengers can then proceed directly to security screening - speeding travel through the airport by bypassing the regular check-in counter.
The curbside counter will be open from 2:30pm to 5:30pm and the check-in deadline is one hour before departure.
Comfort and convenience brought to you by Lufthansa.
01/04/2011
Lufthansa launches curbside check-in service at Detroit Airport
Effective April 1, 2011, Lufthansa offers a unique curbside check-in and baggage check service for free to HON Circle Members, Senators, Star Alliance Gold members as well as First or Business Class passengers departing from Detroit Metropolitan Airport North Terminal to Frankfurt and beyond.
Lufthansa is the only airline allowing international passengers departing from Detroit to check their bags and receive a boarding pass directly at the curb. Eligible passengers can then proceed directly to security screening - speeding travel through the airport by bypassing the regular check-in counter.
The curbside counter will be open from 2:30pm to 5:30pm and the check-in deadline is one hour before departure.
Comfort and convenience brought to you by Lufthansa.
Jul 7, 2011, 7:46 am
#36
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,166
Can anyone help to resolve a gentle debate we are having on the UA forum? I have been in the SEN lounge many times myself very recently, as early as 8am, and asked specifically for the opening hours. I was told 0530hrs, reports on the UA are 0500hrs, but this is under debate. The German language LH site doesn't display hours of operation for this lounge.
Any assistance with confirming the hours? Thank you.
Any assistance with confirming the hours? Thank you.
Jul 24, 2011, 2:27 pm
#37
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,166
Came there yesterday at 6am and saw that they only keep the SEN side open with a few snack foods and one simple meal offering.
Sitting here right now and it seems at 3pm the business side opens and the SEN sides offerings are upgraded a bit (salads, soups, hot and cold buffet meals) all with F silverware and C glasses.
Whats amusing is the stories people tell at the entrance (lost card, DYKWIA, UA UGS some years ago, flying business tomorrow etc) The lounge warden continues to smile and patiently checks all possibilities to allow people in, including making a call to UA or CO to check the validity of the *G^ Sadly half of the people trying are indeed faking it
Sitting here right now and it seems at 3pm the business side opens and the SEN sides offerings are upgraded a bit (salads, soups, hot and cold buffet meals) all with F silverware and C glasses.
Whats amusing is the stories people tell at the entrance (lost card, DYKWIA, UA UGS some years ago, flying business tomorrow etc) The lounge warden continues to smile and patiently checks all possibilities to allow people in, including making a call to UA or CO to check the validity of the *G^ Sadly half of the people trying are indeed faking it
Feb 13, 2013, 8:45 am
#38
Join Date: Jul 2006
Programs: Miles & Smiles: Elite
Posts: 21
LH Senator Lounge closed in DTW today (2/13/13) - any idea why?
The LH Senator Lounge in DTW has a sign saying it will be closed all day today (2/13/13).
Does anyone know whether this happens often, and why they'd do this?
Of course, I have 2-1/2 hours in DTW to kill and only my *G card for company . . .
Does anyone know whether this happens often, and why they'd do this?
Of course, I have 2-1/2 hours in DTW to kill and only my *G card for company . . .
Feb 13, 2013, 11:02 am
#39
FlyerTalk Evangelist
Join Date: Jan 2005
Location: VCE
Posts: 14,165
Is there a DTW departure on LH scheduled today? If not that is probably why they are closed.
Feb 14, 2013, 3:32 pm
#40
Join Date: Jan 2005
Location: Ann Arbor, MI
Posts: 1,380
Lufthansa typically pulls frequencies in the off-season... they did not run LH442/443 on 2/13, so that's why the lounge was closed.
Jun 5, 2019, 3:23 pm
#41
Join Date: Jul 2005
Location: IAD, DCA
Programs: UA-Plat, Marriott-Plat, AAI, AAII
Posts: 3,758
Agent attempted to deny me Senator lounge access in Detroit
Maybe I've been wrong all these years; let me know.
My understanding is that my UA gold status allows me access to LH Senator lounges and not just LH Business lounges.
I fly to Detroit every year or so for business. I always stop by the LH lounge, and have always been steered to the lounge to the left of the entrance. The lounges (left and right) are not well marked (if at all?) and I always thought it was a crappy lounge because,...well...it's Detroit. So a couple of weeks ago I entered the lounge and, as usual, I find no food of substance so for the first time I head for the lounge on the right of the door looking for anything (as I was hungry). The desk agent said "You can't go in there, that's the Senator lounge!". I replies that my status allowed me Senator lounge entrance and asked to speak to her supervisor. She relented.
Bottom line, in Detroit the food offerings were night and day different. I actually had a very nice lunch. In other LH lounges I have not seen such a disparity between Senator and Business, but in Detroit it's significant.
My understanding is that my UA gold status allows me access to LH Senator lounges and not just LH Business lounges.
I fly to Detroit every year or so for business. I always stop by the LH lounge, and have always been steered to the lounge to the left of the entrance. The lounges (left and right) are not well marked (if at all?) and I always thought it was a crappy lounge because,...well...it's Detroit. So a couple of weeks ago I entered the lounge and, as usual, I find no food of substance so for the first time I head for the lounge on the right of the door looking for anything (as I was hungry). The desk agent said "You can't go in there, that's the Senator lounge!". I replies that my status allowed me Senator lounge entrance and asked to speak to her supervisor. She relented.
Bottom line, in Detroit the food offerings were night and day different. I actually had a very nice lunch. In other LH lounges I have not seen such a disparity between Senator and Business, but in Detroit it's significant.
Jun 5, 2019, 3:48 pm
#42
Join Date: Feb 2013
Programs: LH M&M, BA EC, DL SM
Posts: 5,724
SEN lounges are marked by LH as *gold, so you should get access without any troubles.
In Europe, the food-related difference between SEN vs Business lounges is negligible and often non-existent. Detroit may be different. Also better food and more choice at the SEN lounge at JFK (upstairs) vs the Business lounge there (downstairs).
In Europe, the food-related difference between SEN vs Business lounges is negligible and often non-existent. Detroit may be different. Also better food and more choice at the SEN lounge at JFK (upstairs) vs the Business lounge there (downstairs).
Jun 6, 2019, 12:48 am
#43
Join Date: Aug 2008
Posts: 3,925
At LHR the food choice in the SEN is better than in the basic J lounge. But you walk through the J to get to the SEN part. So, you can inspect the food offering in case they have something interesting there that’s not available in the SEN.
A few few weeks ago I flew QR F from FRA and had to use a really poor lounge close to the gate. The actual gate lounge was a J one and had a better selection of snack food like sandwiches.
A few few weeks ago I flew QR F from FRA and had to use a really poor lounge close to the gate. The actual gate lounge was a J one and had a better selection of snack food like sandwiches.
Jun 6, 2019, 1:00 am
#44
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,166
In DTW LH has changed the operations of the lounge. It is now run by AHS and also offered as a Priority Pass facility. Around noon the left side becomes the low end PP lounge and the right side gets the upgraded catering (with little menu placards saying 'Senator' 
) ahead of the FRA departure. *G with same day *A BP or UA F pax can go into that right side. You don't want to go to the new left side, its low end booze and packaged snacks. LH needs the money from the PP guests. 
In 2008 when LH opened the lounge in the new DTW N Terminal the SEN section was on the left and had better booze and food. But back then they had two daily departures to FRA.
) ahead of the FRA departure. *G with same day *A BP or UA F pax can go into that right side. You don't want to go to the new left side, its low end booze and packaged snacks. LH needs the money from the PP guests. In 2008 when LH opened the lounge in the new DTW N Terminal the SEN section was on the left and had better booze and food. But back then they had two daily departures to FRA.
Jun 6, 2019, 1:11 am
#45
Join Date: Feb 2006
Location: NUE,MUC,INN,FDH
Programs: QF LTG, LH (SEN*** till 02/26), AF, AA, AB-G†
Posts: 2,076
At LHR the food choice in the SEN is better than in the basic J lounge. But you walk through the J to get to the SEN part. So, you can inspect the food offering in case they have something interesting there that’s not available in the SEN.
A few few weeks ago I flew QR F from FRA and had to use a really poor lounge close to the gate. The actual gate lounge was a J one and had a better selection of snack food like sandwiches.
A few few weeks ago I flew QR F from FRA and had to use a really poor lounge close to the gate. The actual gate lounge was a J one and had a better selection of snack food like sandwiches.