hifly15

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sentom

what you don't seem to grasp is that you actually didn't have a C BP, hence were sitting in Y and in Y one doesn't get fruit salad. more often than not, if the crew would have given out this meals, some people who witness such actions will complain. you might not like it, (i certainly couldn't care less who gets what as long as i get the service i paid for) but thats the way it is.
besides, where does it end? passing on meal from F to C pax, or C pax to Y pax because they are leftover? there is a reason why this is not happening, i'm sure you understand if you think for a minute...

for the record, my card doesn't say "senator", and even if, people who know me know that i'm not the card-flashing type, quiet the opposite actually. but i fail to see what makes you think that i think i'm superior!

YOU complained about something without reason, and i said i don't like that kind of behaviour, no matter if it comes from a non status pax, a FTL/SEN/HON or whoever.

nobody is jealous if you get an op-up, but that doesn't mean that everybody is ok with you complaining for no reason...

hifly15

How would the people in Y know that we didn't pay for a C ticket? On my flight to Hamburg, a bunch of kids whos flight had been cancelled were all sitting in C, and the crew handed out all the C meals to Senators and Hon Circle members who were sitting in Y. Surely one would be more likely to complain about that!

oliver2002

A gentle reminder to keep things cool.

Regards Oliver2002
Mod M&M forum

Moguntius

Upgrades are not possible in the case of especially favourable offers (S, W, U on intercontinental flights, and E, L, T on european flights). I always thought that this would be the policiy also for op-upgs for SEN and FQT, and in all the other booking classes they would go status paxs first. But olm022 had a ticket in V. That means for op-upgs they follow first the booking class hierarchy and only than the FQT-tier? Is there some clear rule?

olm022

I don't think my example sets any specific rule. The rule you quote describes situations when a passenger voluntarily wants to upgrade the ticket using the miles/vouchers. In case then LH overbooks the flight and needs to upgrade the passengers not because they (passengers) want to be upgraded but because LH needs to do so in order to accommodate all passengers on a particular flight, the rules you mention won't apply. I am sure if HON has a U-fare ticket and the flight is overbooked, this HON will score an op-up before any other Y/B-fare non-status passenger does. I personally had S-fare bucket ticket and was upgraded on an overbooked flight.
In stations, where LH flights are are handled by LH, my experience sets the following order of upgrades on a LH flight (this is also confirmed by my liaisons in LH): HON-->SEN-->FTL-->*G-->Y/B-->*S-->the rest. In stations, where LH flights are handled by contracted agencies, the order seems to be set in such way: HON-->SEN+*G-->Y/B-->FTL+*S (at least in KIX, where LH is handled by NH, I have never scored an upgrade; in NRT where LH handles its flights on its own, I had 2 out of 3 flights upgraded; in FRA: 9/10). But needless to say, gate/check-in agents can always do their own magic typings.

DownUnderFlyer

I don't think the OP was expecting something and was quite happy with what he got. But it would surprise me as well that if (for whatever reason) I am seated in C I wouldn't get C service. LH is of course totally within their right to not offer C service to op uped pax it just looks a bit strange.

But we shouldn't give LH any ideas, otherwise an op up in the future will be seat only without the rest of the service.

sentom

you are not sitting in C if you don't have a C BP! the position of the divider doesn't really matter. i had numerous flights on OS and LH where i was sitting in front of the divider (because it wasn't changed for whatever reason), where i was always instructed by FAs before take off that it is the Y cabin and not the C cabin. this is what most probably happened, nothing else, there was no op-up. so definitely no reason to complain about not getting C food...

larsll

Good crews would, to ensure there was no confusion, simply move the divider. I have seen this done on a few occasions myself...

hifly15

In my case we were treated exactly like the other C pax (we were offered magazines, towel, chocolate, better drinks service with glasses etc), but just didnt get the meal. The crew didnt say to us we were still in Y, or treat us like Y pax at all. When I saw the spare meals, I only saw two. So another possibility could be that they were short of a meal, so it would be unfair to offer it to two of us and skip the other. So the crew could have known of our coming, and it wasnt a "technical glitch"
The experience definately wasnt as how you describe a previous flight of yours above. But we didnt have C boarding passes

This is why Im guessing it could have been some sort of op-up, since they could easily have moved the divider just one row backwards!

G_G

if C BP holder's people are switching seats, crew has to be very attentive to recognize the real C pax

DownUnderFlyer

Fair enough. But I didn't think the OP was complaining. Just wondering. Otherwise the thread wouldn't have been be called "A nice [...] surprise!" but rather "LH op ups suck big time".

G_G

+1 ^

hifly15

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KLouis

Now, would you like to comment on why you came back three months later and deleted a few posts, including the OP? I guess this will remain a rhetorical question, since you could already have explained that yesterday, instead of posting five points...