M&M Very Slow in Issuing Cards
My status changed to FT following a trip to USA & Europe Z class ex Syd in September- nothing special to celebrate over, however I still have the Blue Card.
How long does it take to send myself & my wife the Silver Card - it is now 6 weeks since the change in status. Do they wait until Xmas before they are sent out?:D |
Hm, I don't think it took that long for me. You can give them a call and ask.
But if you get a printout of your mileage summary, you can use it the same way as the card (e.g. to get into the lounges etc.). |
it took less than two weeks for me to get my card.:)
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I think I read that it takes a bit longer to get them to Australia.
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Originally Posted by SmilingBoy
(Post 12797775)
I think I read that it takes a bit longer to get them to Australia.
I got my FTL card after less than 1 week after the system showed the update. I think it was 4 workdays. (to Switzerland) |
I got my Senator CC about 10 days after obtaining new status, M&M pack has not yet arrived after 20 days. (Germany)
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Originally Posted by SmilingBoy
(Post 12797775)
I think I read that it takes a bit longer to get them to Australia.
The exclusive magazine often was 2 months behind schedule (I mean not that they were ever up to date). So I guess our OP will be safe for a while from that destructive piece of silver card. |
Stupid question here, but I have been SEN for atleast 6 months, am I supppoused to receive an M&M pack or *A Card as well? I have my SEN card and got that really quickly after acheiving SEN, card has *A logo on it so I never worried about it.
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Originally Posted by ScotS
(Post 12798234)
Stupid question here, but I have been SEN for atleast 6 months, am I supppoused to receive an M&M pack or *A Card as well? I have my SEN card and got that really quickly after acheiving SEN, card has *A logo on it so I never worried about it.
If you requalify you won't get a new welcome kit but simply a new CC reflecting the new validity of your card. You can call and request new luggage tags though. |
Originally Posted by totti
(Post 12798398)
If you qualified for the first time you should have gotten the welcome kit including a booklet, a "plain" SEN card (not the CC version) and 2 luggage tags. Apart from the welcome package you'll get a SEN CC if you have a M&M CC. Normally the new CC arrives before the welcome package.
If you requalify you won't get a new welcome kit but simply a new CC reflecting the new validity of your card. You can call and request new luggage tags though. |
Could it be that it takes so long because they have to issue all these M&M Cards for the previous Privilge (SN) members to have been acquired in the takeover?
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Originally Posted by Key8
(Post 12800977)
Could it be that it takes so long because they have to issue all these M&M Cards for the previous Privilge (SN) members to have been acquired in the takeover?
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Of course LH issues more cards towards the end of the year when people hit the status thresholds.
When I got my new card in April they were very quick, but they did mention that they do not issue many cards in April ! :D |
Originally Posted by totti
(Post 12801128)
Possible but as pointed out by others before it is more likely that the reason is the OPs address (SYD).
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Assuming the card gets sent from Germany by normal post, I can see quite clearly why it would take longer to get to you if you are located on the other side of the world.
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