Pay for Wifi access in Biz lounge at MUC
Apr 27, 2010, 3:06 pm
#1
Original Poster
Join Date: Sep 2009
Posts: 379
Pay for Wifi access in Biz lounge at MUC
Who charges for WiFi in business class lounges these days...
That is really poor service.
I saw many people in the lounge in MUC refusing to even use their laptops.
In this day and age, WiFi is a given. You don't charge for it.
Not in a biz lounge.
I asked about this and was told that in First it is free...
That is really poor service.
I saw many people in the lounge in MUC refusing to even use their laptops.
In this day and age, WiFi is a given. You don't charge for it.
Not in a biz lounge.
I asked about this and was told that in First it is free...
Apr 27, 2010, 3:36 pm
#4
Join Date: Aug 2005
Location: CLT
Posts: 495
For those of us who've never flown LH, charging for WIFI, in this day and age, in the BUSINESS lounge, is absolutely dumbfounding. It's called BUSINESS class for a reason. Do they charge a fee to plug in your computer on the plane? Charge you for an amenity kit?
Any other idiosyncrasies we should know about?
We're flying CLT-MUC-IST May 5 in Business, and we specifically chose LH over US for the TA portion, fed up with ridiculous add-on fees that US imposes on its customers, and hoping for a better overall experience, with less nickel and diming. Did we jump out of the frying pan and into the fire?
Any other idiosyncrasies we should know about?
We're flying CLT-MUC-IST May 5 in Business, and we specifically chose LH over US for the TA portion, fed up with ridiculous add-on fees that US imposes on its customers, and hoping for a better overall experience, with less nickel and diming. Did we jump out of the frying pan and into the fire?
Apr 27, 2010, 3:43 pm
#6
FlyerTalk Evangelist
Join Date: Apr 2000
Location: FLL -> Where The Boyars Are
Programs: AA EXP 1.7 M, Hilton Gold, Hertz 5*, AARP Sophomore, 14-time Croix de Candlestick
Posts: 18,669
LH is not the only offender in this regard - some BA lounges also fail to provide complimentary Wi-Fi service. In CPH, for example, one must use the airport-provided signal at about €8 (my US-based Boingo subscription brought the cost down to about half of that).
Apr 27, 2010, 3:46 pm
#7
FlyerTalk Evangelist
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,422
The charge fees where they can make money. Apparently they feel they can make money in the business class lounger
Apr 27, 2010, 5:17 pm
#9
Moderator: Asiana & Qantas Frequent Flyer
Join Date: Dec 2006
Location: STR/SYD/SMF
Programs: QF Lifetime SG, LH HON, OZ Lifetime Diamond +, HH Diamond, Marriott Lifetime Platinum
Posts: 14,372
Who charges for WiFi in business class lounges these days...
That is really poor service.
I saw many people in the lounge in MUC refusing to even use their laptops.
In this day and age, WiFi is a given. You don't charge for it.
Not in a biz lounge.
I asked about this and was told that in First it is free...
That is really poor service.
I saw many people in the lounge in MUC refusing to even use their laptops.
In this day and age, WiFi is a given. You don't charge for it.
Not in a biz lounge.
I asked about this and was told that in First it is free...
For those of us who've never flown LH, charging for WIFI, in this day and age, in the BUSINESS lounge, is absolutely dumbfounding. It's called BUSINESS class for a reason. Do they charge a fee to plug in your computer on the plane? Charge you for an amenity kit?
Any other idiosyncrasies we should know about?
We're flying CLT-MUC-IST May 5 in Business, and we specifically chose LH over US for the TA portion, fed up with ridiculous add-on fees that US imposes on its customers, and hoping for a better overall experience, with less nickel and diming. Did we jump out of the frying pan and into the fire?
Any other idiosyncrasies we should know about?
We're flying CLT-MUC-IST May 5 in Business, and we specifically chose LH over US for the TA portion, fed up with ridiculous add-on fees that US imposes on its customers, and hoping for a better overall experience, with less nickel and diming. Did we jump out of the frying pan and into the fire?
Apr 27, 2010, 5:38 pm
#10
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,512
Apr 27, 2010, 7:30 pm
#11
Join Date: Jul 2007
Location: Expat in SIN
Programs: UA Plat, TK Gold, *G
Posts: 1,452
There is no excuse for paying to access the internet on the ground, having spent 3-5K on your ticket.
Apr 27, 2010, 7:31 pm
#12
Join Date: Jul 2007
Location: Expat in SIN
Programs: UA Plat, TK Gold, *G
Posts: 1,452
Apr 27, 2010, 8:30 pm
#13
Join Date: May 2005
Location: Edinburgh
Posts: 514
Apr 27, 2010, 9:25 pm
#14
Moderator: Asiana & Qantas Frequent Flyer
Join Date: Dec 2006
Location: STR/SYD/SMF
Programs: QF Lifetime SG, LH HON, OZ Lifetime Diamond +, HH Diamond, Marriott Lifetime Platinum
Posts: 14,372
Apr 27, 2010, 9:50 pm
#15
Join Date: Aug 2004
Location: OSL/IAH/ZRH (time, not preference)
Programs: UA1K, LH GM, AA EXP->GM
Posts: 38,265
And then it is $10 for 24h, not EUR 8 for one hour. But nonetheless, even that is unforgivable as paid services always work miserably
.