New Aspire Lounges at ONT Opened (May 2022)
Jun 4, 2022, 8:20 pm
#1
Original Poster
Join Date: May 2016
Location: ATL
Programs: DL GM, Marriott Titanium
Posts: 1,240
New Aspire Lounges at ONT Opened (May 2022)
Opened in May 2022, taking over the Escape Lounge spots in both T2 and T4. Open to Priority Pass, select AmEx cardholders, or paid entry. Operated by Swissport, looks like their second US a location after San Diego. Haven’t seen them in person yet, but hoping to stop by in the next few weeks!
https://www.flyontario.com/press/new...r-travel-soars
(As of June 5, 2022 it looks like they’re still waiting for their alcohol/liquor license)
https://www.flyontario.com/press/new...r-travel-soars
(As of June 5, 2022 it looks like they’re still waiting for their alcohol/liquor license)
Last edited by ryw; Jun 5, 2022 at 11:22 pm Reason: Visited
Jun 23, 2022, 10:31 am
#2
Join Date: Apr 2019
Location: LAX/ONT
Programs: AS 100K, Hilton Diamond, IHG Plat, Marriott G, Hertz PC, Avis PC
Posts: 518
someone posted some pictures on Google maps showing breakfast offerings. Not sure about the bar/drinks situation though. Their operating hours are a bit strange for both terminals though. Better than nothing.
Nov 6, 2023, 8:40 pm
#4
Join Date: Oct 2004
Location: Greater Chicagoland Area
Programs: frontier Elite, Hertz PC
Posts: 1,455
Any recent experiences here? T2 location had goofy hours, I assume bc of some international flight demand 5am-3pm then 9pm-midnight. T4 says 5am-6pm "Domestic flights only".
I'm flying to LAS on F9. I've never been to ONT before. In assuming (hoping?) I can easily access T4. My flight is around 730pm, so I guess I could use it form 430 to 6pm? Well, it says 3 hour max stay. I had initially assumed it also was the often seen "3 hours before flight" restriction. I'm gonna be at ONT around 3-3:30 bc that's when our ride takes us there.
I'm flying to LAS on F9. I've never been to ONT before. In assuming (hoping?) I can easily access T4. My flight is around 730pm, so I guess I could use it form 430 to 6pm? Well, it says 3 hour max stay. I had initially assumed it also was the often seen "3 hours before flight" restriction. I'm gonna be at ONT around 3-3:30 bc that's when our ride takes us there.
Nov 8, 2023, 7:45 pm
#5
Join Date: Oct 2004
Location: Greater Chicagoland Area
Programs: frontier Elite, Hertz PC
Posts: 1,455
Lounge report.
Initially we went to T4 bc the app says the T2 Aspire lounge is closed goofy hours. They wouldn't let us in with our F9 T2 passes but they pointed to a barcode where ONT would give us a day pass to get in. We filled that out and went through security and went to the lounge.
I didn't want to risk not getting in bc our flight was at the other terminal so my friend showed his WN pass.as lounge dragon said he only needed to see one of our boarding passes.
When My other guest and I left and walked to T2 and went through security, We passed by Aspire lounge there. I saw it was open even though it was supposed to be closed between 3pm and 7pm. I asked attendant there about the goofy hours and he said they had changed the hours. It was just open the entire time now.
Edited typos
Initially we went to T4 bc the app says the T2 Aspire lounge is closed goofy hours. They wouldn't let us in with our F9 T2 passes but they pointed to a barcode where ONT would give us a day pass to get in. We filled that out and went through security and went to the lounge.
I didn't want to risk not getting in bc our flight was at the other terminal so my friend showed his WN pass.as lounge dragon said he only needed to see one of our boarding passes.
When My other guest and I left and walked to T2 and went through security, We passed by Aspire lounge there. I saw it was open even though it was supposed to be closed between 3pm and 7pm. I asked attendant there about the goofy hours and he said they had changed the hours. It was just open the entire time now.
Edited typos
Last edited by rhwbullhead; Nov 10, 2023 at 4:46 pm
Nov 12, 2023, 9:15 am
#6
Join Date: Nov 2006
Programs: Marriott Platinum, Hilton Diamond, IHG Platinum
Posts: 3,692
Lounge report.
Initially we went to T4 bc the app says the T2 Aspire lounge is closed goofy hours. They wouldn't let us in with our F9 T2 passes but they pointed to a barcode where ONT would give us a day pass to get in. We filled that out and went through security and went to the lounge.
I didn't want to risk not getting in bc our flight was at the other terminal so my friend showed his WN pass.as lounge dragon said he only needed to see one of our boarding passes.
When My other guest and I left and walked to T2 and went through security, We passed by Aspire lounge there. I saw it was open even though it was supposed to be closed between 3pm and 7pm. I asked attendant there about the goofy hours and he said they had changed the hours. It was just open the entire time now.
Edited typos
Initially we went to T4 bc the app says the T2 Aspire lounge is closed goofy hours. They wouldn't let us in with our F9 T2 passes but they pointed to a barcode where ONT would give us a day pass to get in. We filled that out and went through security and went to the lounge.
I didn't want to risk not getting in bc our flight was at the other terminal so my friend showed his WN pass.as lounge dragon said he only needed to see one of our boarding passes.
When My other guest and I left and walked to T2 and went through security, We passed by Aspire lounge there. I saw it was open even though it was supposed to be closed between 3pm and 7pm. I asked attendant there about the goofy hours and he said they had changed the hours. It was just open the entire time now.
Edited typos
Dec 2, 2023, 12:00 pm
#7
Join Date: Dec 2023
Posts: 2
Thought I'd add a report in specifically for the T4 lounge.
Arrived around 10:30 PT, lounge was a bit busy at the time but still had plenty of seating. I waited about 3 minutes before I was greeted (the two or so staff members were around the bar side) and checked in.
The lounge itself is in a nice location facing gates 410/411(?), running parallel to the jetbridge with a clear view to the plane so long as the shades aren't down.
F&B is pretty much what you'd expect from a partner lounge - they were still serving breakfast at my time of arrival and the offerings are as others have stated. Will update if/when they switch over to lunch. They have chex mix in a cereal dispenser (the twist ones).
My biggest nit-pick is the cleanliness - the furniture is fine but some areas have quite a bit of crumbs, threads and other things. Can't post an image due to post count restrictions.
Overall it's your run-of-the-mill partner lounge - nothing great, nothing really terrible. Feels a bit understaffed but being a smaller airport than say LAX I can see why.
Edit: They swapped out the breakfast option with some charcuterie board type offerings at around noon (cold cuts, olives, cheese etc.). No hot options were brought outside by the time that I left.
Arrived around 10:30 PT, lounge was a bit busy at the time but still had plenty of seating. I waited about 3 minutes before I was greeted (the two or so staff members were around the bar side) and checked in.
The lounge itself is in a nice location facing gates 410/411(?), running parallel to the jetbridge with a clear view to the plane so long as the shades aren't down.
F&B is pretty much what you'd expect from a partner lounge - they were still serving breakfast at my time of arrival and the offerings are as others have stated. Will update if/when they switch over to lunch. They have chex mix in a cereal dispenser (the twist ones).
My biggest nit-pick is the cleanliness - the furniture is fine but some areas have quite a bit of crumbs, threads and other things. Can't post an image due to post count restrictions.
Overall it's your run-of-the-mill partner lounge - nothing great, nothing really terrible. Feels a bit understaffed but being a smaller airport than say LAX I can see why.
Edit: They swapped out the breakfast option with some charcuterie board type offerings at around noon (cold cuts, olives, cheese etc.). No hot options were brought outside by the time that I left.
Last edited by TechBroke; Dec 2, 2023 at 1:18 pm
Dec 20, 2023, 1:54 pm
#8
Join Date: Nov 2014
Location: SoCal,
Programs: BAEC Gold, AA PPro
Posts: 771
Thought I'd add a report in specifically for the T4 lounge.
Arrived around 10:30 PT, lounge was a bit busy at the time but still had plenty of seating. I waited about 3 minutes before I was greeted (the two or so staff members were around the bar side) and checked in.
The lounge itself is in a nice location facing gates 410/411(?), running parallel to the jetbridge with a clear view to the plane so long as the shades aren't down.
F&B is pretty much what you'd expect from a partner lounge - they were still serving breakfast at my time of arrival and the offerings are as others have stated. Will update if/when they switch over to lunch. They have chex mix in a cereal dispenser (the twist ones).
My biggest nit-pick is the cleanliness - the furniture is fine but some areas have quite a bit of crumbs, threads and other things. Can't post an image due to post count restrictions.
Overall it's your run-of-the-mill partner lounge - nothing great, nothing really terrible. Feels a bit understaffed but being a smaller airport than say LAX I can see why.
Edit: They swapped out the breakfast option with some charcuterie board type offerings at around noon (cold cuts, olives, cheese etc.). No hot options were brought outside by the time that I left.
Arrived around 10:30 PT, lounge was a bit busy at the time but still had plenty of seating. I waited about 3 minutes before I was greeted (the two or so staff members were around the bar side) and checked in.
The lounge itself is in a nice location facing gates 410/411(?), running parallel to the jetbridge with a clear view to the plane so long as the shades aren't down.
F&B is pretty much what you'd expect from a partner lounge - they were still serving breakfast at my time of arrival and the offerings are as others have stated. Will update if/when they switch over to lunch. They have chex mix in a cereal dispenser (the twist ones).
My biggest nit-pick is the cleanliness - the furniture is fine but some areas have quite a bit of crumbs, threads and other things. Can't post an image due to post count restrictions.
Overall it's your run-of-the-mill partner lounge - nothing great, nothing really terrible. Feels a bit understaffed but being a smaller airport than say LAX I can see why.
Edit: They swapped out the breakfast option with some charcuterie board type offerings at around noon (cold cuts, olives, cheese etc.). No hot options were brought outside by the time that I left.
Dec 20, 2023, 2:47 pm
#9
Join Date: Nov 2006
Programs: Marriott Platinum, Hilton Diamond, IHG Platinum
Posts: 3,692
First time hearing about it. Yikes.
Just did this route yesterday morning. Lounge was nice. Much smaller than the Aspire lounge in SAN, and much quieter. Decent food during breakfast, with minor rotation every hour or so. I especially liked the soy milk. There was only 1 staff the entire time; did everything customer-facing from bartending to check in. Luckily wasn't busy, but at times people did need wait minutes to check in when the lone staff was attending other duties.
DFW out of ONT.
Dec 20, 2023, 10:30 pm
#10
Join Date: Nov 2014
Location: SoCal,
Programs: BAEC Gold, AA PPro
Posts: 771
Just until January 1, 2024. AA wasn’t showing any availability in either class on any flight for December. Thanks for your lounge info! Cheers.
https://www.ocregister.com/2023/11/2...enger-cap/amp/
https://www.ocregister.com/2023/11/2...enger-cap/amp/
Jan 5, 2024, 11:42 pm
#11
Join Date: Jan 2012
Location: Bergen County NJ
Programs: AA EXP, B6 Mosaic 1, Amtrak Select, Marriott Plat , AMEX Plat (noted for club access reference)
Posts: 775
First time hearing about it as well. Silly that a 1985 rule is still governing this. It's a waste to have these planes fly with less people because of a "rule", their still making noise and burning fuel. I had a friend fly from SNA-LAS in DEC and Spirit was telling her the flight was sold out she better pay $10 to select a seat. What they didn't tell her was the fiight was only 1/2 full and she ended up with a row to herself despite paying for a seat due to the seat cap. Makes sense now why it was claimed as a sold out flight. Glad it was only temporary but sounds like we may run into this issue again next holiday season.
Nevertheless reason I'm checking out this thread, any update on a liquor license? and any preference between T2 or T4s lounge?
Nevertheless reason I'm checking out this thread, any update on a liquor license? and any preference between T2 or T4s lounge?
Jan 6, 2024, 1:15 am
#12
Join Date: Oct 2004
Location: Greater Chicagoland Area
Programs: frontier Elite, Hertz PC
Posts: 1,455
There definitely is liquor available now. I posted in my review about that 1-2 beers and bottom shelf stuff was free and there was some better quality stuff on a menu for cash.