Oct 9, 2019, 9:22 pm
Last edit by: downinit
What's New on October 29:
Taxi/Uber/Lyft/Opoli/TNCs pickups move from Upper Level to LAX-it (east of Terminal 1, follow Lime Green Signs or take green LAX-it shuttles on Lower Level Inner Curb)
Taxi(only) in addition to LAX-it, taxis can also be picked up inside parking structure 3 (between TBIT & Terminal 3, lower level) and at the far end of Terminal 7 (outside baggage claim); if there are no taxis in the rank, there is a sign with a number to call to request one
Hotel/Private Parking Shuttles move from Lower Level to Upper Level (Red Signs)
Hotel/Private Parking Shuttles move from Lower Level to Upper Level (Red Signs)
FlyAway (Light Blue Signs) and all LAWA buses (A - Airline Connector, C - LAX City Bus Center, E - Lot E, M - Green Line, X - Employee parking) move from Lower Level Outer Island to Lower Level Inner Curb (Pink/Magenta Signs)
Shared Ride Vans (e.g. Super Shuttle), Charter Buses, and Scheduled Buses/Shuttles (Antelope Valley, Central Coast, Mickey's Space Ship, Santa Barbara Airbus, Shuttle One, Shuttle 2000, Ventura County Airporter) move and consolidate to Lower Level Outer Island Curbs (Orange Signs)
Rental Car Shuttles move to different locations on the Lower Level Outer Island Curbs (Purple Signs)
TCP (Limos/Uber Black/Lyft Lux Black) and Personal Vehicles (e.g. a friend you coerced into picking you up) move from Lower Level Inner Curb to the Lower Level Outer Island Curb (White Zones/Painted Curbs)
Fly LAX Official Twitter Feed with general information.
Fly LAX Stats Official Twitter feed with time to T1 from outside the airport and time through the U on the upper and lower levels.
Skift Press Release (scroll down to the PDF for details of who picks up where)
New LAX Pickup Locations effective 2am 10/29/19 (pdf from Skift press release in first post)
Oct 31 LAX press release on LAX-it updates
LAX-it - no Uber or Lyft pick-ups at terminals
Feb 10, 2020, 7:37 am
#181
Join Date: Mar 2017
Location: Orange County, California
Posts: 45
We arrived at LAX around 11:30 am or so. We took Lyft in a white bus that looked like any old shuttle bus. From terminal to our Lyft took about 10-12 minutes. I thought it was more efficient than the old way of having to fight through traffic to find our driver. Granted, the lot wasn't very crowded but there seemed to be a lot of people there directing us on where to go.
Feb 10, 2020, 11:52 am
#182
Join Date: May 2011
Location: NYC (LGA, JFK), CT
Programs: Delta Platinum, American Gold, JetBlue Mosaic 4, Marriott Platinum, Hyatt Explorist, Hilton Diamond,
Posts: 4,893
Just chiming in - the new PIN system works very well (looks like both Uber and Lyft have it). The difference between November and January was night and day
Feb 11, 2020, 5:44 am
#183
Join Date: Mar 2010
Location: LAX
Programs: AA Plat, DL, AS, UA, IHG Plat
Posts: 2,405
I flew out of LAX yesterday and saw the same thing. Looks like the Green buses are temporarily pulled from service.
Feb 11, 2020, 9:52 pm
#184
Join Date: Jul 2015
Location: LAX
Posts: 40
LAX is home base for me (and unfortunately they went and took my usual parking lot to do this) and the system for riders is unquestionably better than when I took rideshares (my split was 3 days parking 4 days away ride share when I was not getting reimbursed) but the drivers pretty much all hate it.
The queues for them are ugly and there was mass hysteria the first few weeks for people getting in late when the attendants weren’t around.
Now it seems fairly functional but drivers spent more time on clock before. On the flip side I generally walk to the lot and walk right up to a ride, is great for me.
Feb 12, 2020, 4:09 pm
#185
Join Date: Mar 2010
Location: LAX
Programs: AA Plat, DL, AS, UA, IHG Plat
Posts: 2,405
I've noticed the Lyft drivers line are considerably shorter than Uber. I usually Uber (get PIN while on the bus) but I decided to try Lyft a few days ago to take advantage of the Chase Freedom 5% rebate this quarter. To my surprise, I was matched with an actual Lyft driver rather than PIN.
Got to the lot and there was no Lyft car waiting in line (Uber lines had about 30 or so cars) and there was a crowd of about 15 people waiting for their Lyft car to show up. My driver was on Century Blvd so he showed up in about 2 minutes after I arrived.
Got to the lot and there was no Lyft car waiting in line (Uber lines had about 30 or so cars) and there was a crowd of about 15 people waiting for their Lyft car to show up. My driver was on Century Blvd so he showed up in about 2 minutes after I arrived.
Feb 13, 2020, 12:44 am
#186
FlyerTalk Evangelist
Join Date: Nov 2013
Location: Los Angeles
Posts: 12,594
I've noticed the Lyft drivers line are considerably shorter than Uber. I usually Uber (get PIN while on the bus) but I decided to try Lyft a few days ago to take advantage of the Chase Freedom 5% rebate this quarter. To my surprise, I was matched with an actual Lyft driver rather than PIN.
Feb 13, 2020, 2:14 am
#187
Join Date: Mar 2010
Location: LAX
Programs: AA Plat, DL, AS, UA, IHG Plat
Posts: 2,405
I did regular Lyft. I think I got matched with an actual driver because there was no Lyft cars waiting in line (the Lyft side of the lot was entirely empty of cars). If there were cars waiting, I think I would have got PIN instead. I think that's the explanation, at least it makes sense to me.
Feb 15, 2020, 6:52 pm
#188
Join Date: Jul 2015
Location: LAX
Posts: 40
I did regular Lyft. I think I got matched with an actual driver because there was no Lyft cars waiting in line (the Lyft side of the lot was entirely empty of cars). If there were cars waiting, I think I would have got PIN instead. I think that's the explanation, at least it makes sense to me.
Also OT but I think both Sapphire and most Inks blow away the Freedom this quarter for Lyft... CSR is literally 10x right now and I have to admit I'm abusing that for all it's worth. Unless that's your only Chase card, I'd look to a different payment option.
Feb 16, 2020, 10:07 am
#189
Original Member
Join Date: May 1998
Location: The shape-shifting urban sprawl that is El Lay. FT member #71.
Programs: UA Gold & MM; DL & AA credit card dirt status; Hilton Diamond; Marriott Fool's Gold
Posts: 4,690
Had to close out the Lyft app and start from scratch. At about 23:40 I was matched with a car, that actually was on the rideshare lot, but about a dozen cars back in the queue. Interestingly the cost of the ride ended up about 10% lower than the initial PIN rate.
Feb 17, 2020, 2:33 pm
#190
Join Date: Mar 2010
Location: LAX
Programs: AA Plat, DL, AS, UA, IHG Plat
Posts: 2,405
What day / time was it? At least originally they were stopping the PIN service at midnight PST but I think that changed after mass confusion.
Also OT but I think both Sapphire and most Inks blow away the Freedom this quarter for Lyft... CSR is literally 10x right now and I have to admit I'm abusing that for all it's worth. Unless that's your only Chase card, I'd look to a different payment option.
Also OT but I think both Sapphire and most Inks blow away the Freedom this quarter for Lyft... CSR is literally 10x right now and I have to admit I'm abusing that for all it's worth. Unless that's your only Chase card, I'd look to a different payment option.
Mar 5, 2020, 6:22 pm
#192
Join Date: Mar 2010
Location: LAX
Programs: AA Plat, DL, AS, UA, IHG Plat
Posts: 2,405
Green buses are still out of commission but there is no shortage of leased buses that are generally retired low-floor municipal buses with wheel chair access ramp. The last 3 times I arrived at LAX, the LAXit bus was waiting for me at curb side pickup point so there is generally no wait for the bus to arrive. LAWA also hired luggage handlers to help expedite loading at the terminals so you can just leave the bag at the curb for the handler to load it in the luggage area (on the leased bus, they are using the wheelchair loading area in front of the bus for luggage). You may have to sit for a minute or two before they depart but it's all very pleasant and efficient since the buses run in the exclusive bus lane.
The lack of LAX free wifi on the leased bus is a bit of problem for foreign visitors that don't want to use mobile data but there is free wifi inside the terminal and also at LAXit lot.
The lack of LAX free wifi on the leased bus is a bit of problem for foreign visitors that don't want to use mobile data but there is free wifi inside the terminal and also at LAXit lot.
Mar 5, 2020, 6:59 pm
#193
Join Date: Apr 2008
Posts: 61
Green buses are still out of commission but there is no shortage of leased buses that are generally retired low-floor municipal buses with wheel chair access ramp. The last 3 times I arrived at LAX, the LAXit bus was waiting for me at curb side pickup point so there is generally no wait for the bus to arrive. LAWA also hired luggage handlers to help expedite loading at the terminals so you can just leave the bag at the curb for the handler to load it in the luggage area (on the leased bus, they are using the wheelchair loading area in front of the bus for luggage). You may have to sit for a minute or two before they depart but it's all very pleasant and efficient since the buses run in the exclusive bus lane.
The lack of LAX free wifi on the leased bus is a bit of problem for foreign visitors that don't want to use mobile data but there is free wifi inside the terminal and also at LAXit lot.
The lack of LAX free wifi on the leased bus is a bit of problem for foreign visitors that don't want to use mobile data but there is free wifi inside the terminal and also at LAXit lot.
Mar 10, 2020, 12:28 am
#194
FlyerTalk Evangelist
Join Date: Nov 2013
Location: Los Angeles
Posts: 12,594
More Taxi Pickup Locations in the Terminal Area
Starting March 10 - a 90 day trial of more taxi (not Uber/Lyft) pickup locations around the airport. LAX had this press release on their facebook, but I didn't see it on the LAX official site (it's probably buried somewhere):
Starting tomorrow, Tuesday, March 10 at 8:00 a.m., we will begin a 90-day pilot program that provides new taxi cab pickup locations for guests in addition to taxi pickups at LAX-it. The two new pilot locations are:
- Parking Structure 3 for guests arriving at Tom Bradley International Terminal and Terminals 3.
- Terminal 7 / 8 for guests arriving at Terminals 7 and 8
Parking Structure 3 Taxi Pickup will be the lane closest to Tom Bradley International Terminal on the ground floor of Parking Structure 3.
A taxi stand will also be brought back to the previous location on the Lower/Arrivals level of the Central Terminal Area (CTA), past the last entrance to Terminal 7/8. Queuing will be on the curb by the taxi stand This location is past where buses and shuttles exit the inner lanes and provides a separate entrance for vehicles.
Signage will be placed to direct guests arriving at Tom Bradley International Terminal and Terminals 3, 7 and 8 on how to reach the additional taxi pickup locations. Signage for LAX-it shuttles and LAX-it by foot will remain up as well.
LAX staff will be curbside to answer questions and direct guests to the new locations. Information on the new taxi pickup locations can also be found at FlyLAX.com/LAX-Traffic-and-Ground-Transportation
- Parking Structure 3 for guests arriving at Tom Bradley International Terminal and Terminals 3.
- Terminal 7 / 8 for guests arriving at Terminals 7 and 8
Parking Structure 3 Taxi Pickup will be the lane closest to Tom Bradley International Terminal on the ground floor of Parking Structure 3.
A taxi stand will also be brought back to the previous location on the Lower/Arrivals level of the Central Terminal Area (CTA), past the last entrance to Terminal 7/8. Queuing will be on the curb by the taxi stand This location is past where buses and shuttles exit the inner lanes and provides a separate entrance for vehicles.
Signage will be placed to direct guests arriving at Tom Bradley International Terminal and Terminals 3, 7 and 8 on how to reach the additional taxi pickup locations. Signage for LAX-it shuttles and LAX-it by foot will remain up as well.
LAX staff will be curbside to answer questions and direct guests to the new locations. Information on the new taxi pickup locations can also be found at FlyLAX.com/LAX-Traffic-and-Ground-Transportation
Mar 16, 2020, 10:10 pm
#195
Join Date: Mar 2010
Location: LAX
Programs: AA Plat, DL, AS, UA, IHG Plat
Posts: 2,405
I'm glad they are trying to work with the taxi drivers to find a solution. The T7 location really makes sense because it is currently basically not being used by the buses so why not let the taxi queue there - the key of course is capacity control... LAWA should only let enough taxi in the loop to fill the queue and not beyond where they may start to block the buses. I have to see how the T3 parking garage taxi stand works before I pass judgement.