Originally Posted by Semphyra (Post 35652005)

Probably not, unless the ticket was issued with a LATAM farebasis

Originally Posted by delpiero223 (Post 35795255)

That appears to be true. I have two LATAM bookings, one issued by BA, the other by AS. It's an LA flight number and LA operated (issued by AS), but the website still doesn't allow any upgrade.

https://cimg8.ibsrv.net/gimg/www.fly...228c7d433c.png


It's giving a "wrong" reason though, since marketing carrier isn't the issue - ticket issuer is..

Originally Posted by kangarooflyer88 (Post 35812368)

Technically they are correct. The flight is marketed and operated by LATAM Airlines Peru instead of just LATAM. This is also a concern I have as a LATAM Black booking flights to Brazil (and onwards from there) since most are operated by LATAM Airlines Brasil.

Originally Posted by kangarooflyer88 (Post 35812368)

Unsure if this has been asked before, but thought I'd ask: how do upgrades work for LA 800 from SYD to SCL? In particular there is a "connection" in AKL. Would I need to apply two coupons per pax for each of these flights or will one cover the whole thing? Additionally, which would have a better probability of the upgrade clearing: LA800 from SYD or LA 804 from MEL? I am planning on purchasing the Full LATAM fare since on a Oneway it's only about $100 USD more and gives me free upgrades and changes.

Originally Posted by kangarooflyer88 (Post 35812368)

Technically they are correct. The flight is marketed and operated by LATAM Airlines Peru instead of just LATAM. This is also a concern I have as a LATAM Black booking flights to Brazil (and onwards from there) since most are operated by LATAM Airlines Brasil.

Originally Posted by Italian_Kayaker (Post 35825702)

Trying to upgrade using coupons on a flight segment marketed & operated by LATAM. But the ticket was issued by Delta (first segment is on Delta). So, website does not allow me to request upgrade...

Originally Posted by futuramadramallama (Post 35862780)

In addition to restrictions that the ticket be on LA ticket-stock (and LA-marketed, and LA-operated), it would seem there are some restrictions on fare family or fare class?



I priced out a hypothetical LHR-GRU trip, and a LIM-CUZ trip.

LHR-GRU has Light, Standard, and Full.

https://cimg2.ibsrv.net/gimg/www.fly...76b81d1597.png

LIM-CUZ has Basic, Light, and Full.

https://cimg3.ibsrv.net/gimg/www.fly...d96ba325b7.png

There's no reference to "Plus" or "Top." Perhaps this is a difference in translation?

My best guess is: they're saying their version of Basic Economy is not upgrade-eligible. For LHR-GRU, that's called "Light" (Blue). For LIM-CUZ, that's called "Basic" (also Blue). In which case, their naming convention is really quite confusing. :(

Or: they're still saying Basic Economy is not upgrade-eligible, but it's not even offered on LHR-GRU. Light is some type of 'standard,' non-Basic fare. On LHR-GRU, it's the lowest possible, and on LIM-CUZ, it's the second-lowest possible. In which case, their naming convention is more logical.

Anyone have any ideas?

Originally Posted by andreadbc (Post 35863771)

I'm pretty sure that Plus and Top would be equivalent to Standard and Full. There is also an exception mentioned that the upgrades can be for Light on domestic or intra-South America fares (on tickets issued on or after May 4th 2023).

Originally Posted by futuramadramallama (Post 35873977)

As mentioned, I thought so too. But I couldn't be sure. In an ideal world, a carrier might make this more clear so their potential passengers aren't left guessing. And while it might not be too difficult for an astute passenger to divine LATAM's true meaning, it would be far easier for a diligent LATAM employee to just fix their own website. :)

Could you offer a link to the exception for light fares on domestic or intra-South America fares? I couldn't find it on the LATAM site, nor benefits webpage (relevant section reproduced below).

https://cimg5.ibsrv.net/gimg/www.fly...1953e659d9.png