Booking on LATAM Brazilian website for non-residents?
Dec 4, 2018, 1:47 pm
#1
Original Poster
Join Date: Sep 2013
Programs: BAEC Silver, Hilton Honors Gold
Posts: 627
Booking on LATAM Brazilian website for non-residents?
Hello,
Is it possible to book a ticket on the LATAM Brazilian website without being a Brazilian citizen as on the payment page many of the fields (e.g. state, CEP and CFP) are options only for Brazil? Please see attached picture for the page. I read some old posts that suggested using Paypal but this was not offered.
Thanks!
Is it possible to book a ticket on the LATAM Brazilian website without being a Brazilian citizen as on the payment page many of the fields (e.g. state, CEP and CFP) are options only for Brazil? Please see attached picture for the page. I read some old posts that suggested using Paypal but this was not offered.
Thanks!
Jan 8, 2019, 7:46 pm
#3
Join Date: Feb 2016
Location: Boston MA
Posts: 127
Anybody else have any working solutions for booking without a CFP and an International Credit Card? I'm trying to do the same, and the prices really are super inflated if you change out of the Brazilian side of the site.
Jan 8, 2019, 9:55 pm
#5
Join Date: Jul 2009
Location: New York, NY
Programs: Independent
Posts: 470
I am trying to do the same thing today on the Chilean site for SCL-PUQ. There is no problem with the forms, but it keeps rejecting my payments. Any workarounds for that? And are there any "residents-only" fares? I've read a few horror stories about not being able to check your bags, etc.
Thanks!
Thanks!
Jan 9, 2019, 3:13 am
#6
Join Date: Apr 2005
Location: LHR
Programs: BA Silver
Posts: 381
I had no issues booking and flying domestic LATAM fares in Chile or Argentina. Flew in November in Chile (CJC-SCL) and last week in Argentina (SLA-IGR). Checked in online, but dropped off luggage to check.
Jan 9, 2019, 3:14 am
#7
Join Date: Apr 2005
Location: LHR
Programs: BA Silver
Posts: 381
Is there maybe an option to pay using Paypal that bypasses the CPF requirement. Faint recollection of being able to do that on the Brazilian LATAM site a few years ago before I became a Brazilian resident.
Jan 9, 2019, 8:00 am
#8
Join Date: Jul 2009
Location: New York, NY
Programs: Independent
Posts: 470
How were you able to pay? I keep getting a "your payment was rejected" error after about 30 seconds. Did you have to type your address in in a fancy way?
Jan 9, 2019, 8:49 am
#9
Join Date: Apr 2005
Location: LHR
Programs: BA Silver
Posts: 381
Jan 9, 2019, 6:04 pm
#10
Join Date: Aug 2013
Location: C2c
Programs: GOLD: AZ....maybe :-P
Posts: 629
I'm having the same issue trying to buy a flight from Frankfurt from Italian version of the website. I've got te following message:
but when I press the "pay your ticket" button I get a blank page
Edit: it just seems it doesn't accept my amex
The payment of your reservation was rejected. Please, try with another payment method.
Edit: it just seems it doesn't accept my amex
Last edited by KiteM; Jan 9, 2019 at 6:19 pm
Jan 10, 2019, 10:45 am
#11
Join Date: Feb 2010
Posts: 11
I have been in the same position before.
Often, however, although the payment stage doesn't work, I do get a booking reference (only when using my LATAM number, and checking through the app).
In this case, it's a simple case of phoning up, telling them the booking reference, and then paying with any credit card of choosing. Not sure how useful this will be, but it has always worked in my case.
Often, however, although the payment stage doesn't work, I do get a booking reference (only when using my LATAM number, and checking through the app).
In this case, it's a simple case of phoning up, telling them the booking reference, and then paying with any credit card of choosing. Not sure how useful this will be, but it has always worked in my case.
Jan 10, 2019, 10:48 am
#12
Join Date: Aug 2013
Location: C2c
Programs: GOLD: AZ....maybe :-P
Posts: 629
I have been in the same position before.
Often, however, although the payment stage doesn't work, I do get a booking reference (only when using my LATAM number, and checking through the app).
In this case, it's a simple case of phoning up, telling them the booking reference, and then paying with any credit card of choosing. Not sure how useful this will be, but it has always worked in my case.
Often, however, although the payment stage doesn't work, I do get a booking reference (only when using my LATAM number, and checking through the app).
In this case, it's a simple case of phoning up, telling them the booking reference, and then paying with any credit card of choosing. Not sure how useful this will be, but it has always worked in my case.
However I've tried this morning to call them to reserve the seats but the call always ended up without any answer.
Jan 10, 2019, 8:05 pm
#13
Join Date: Feb 2016
Location: Boston MA
Posts: 127
I can't find a Paypal option. I think it must have been removed since those reports, because I've looked pretty hard. I don't have have a LATAM account, and haven't tried registering for one. But trying to book through the app or Brazilian website require the CPF entries to use a Credit Card. I also tried using my Chase SPR as a "debit card" but that errored out. I can't find a PNR or locator number on any of their error screens to try and call in. I didn't try a real debit card, mainly because I don't know enough about the foreign transaction fees, nor do I want to lose the points and protections from the SPR.
The fares have changed a lot in the last two weeks for SAO-RIO (booking end of January). Currently I've got an outbound on GOL at the same price as LATAM (both airlines also had intermittent availability at the lower price through US OTA's - but they would never show the discounted [~1/2 price] rate on the return leg or as a round trip). I booked the return on GOL using 3000 Etihad miles + $8 in taxes. It's not my ideal schedule, but included one bag and seemed like a decent value. I'll keep watching and maybe checking with Etihad in case later flights open up. Or if one of the LATAM sales pops back up, I'll try one more time! I think the cancellation fee on the reward ticket is 10%, so I wouldn't be too worried about losing 300 miles.
The fares have changed a lot in the last two weeks for SAO-RIO (booking end of January). Currently I've got an outbound on GOL at the same price as LATAM (both airlines also had intermittent availability at the lower price through US OTA's - but they would never show the discounted [~1/2 price] rate on the return leg or as a round trip). I booked the return on GOL using 3000 Etihad miles + $8 in taxes. It's not my ideal schedule, but included one bag and seemed like a decent value. I'll keep watching and maybe checking with Etihad in case later flights open up. Or if one of the LATAM sales pops back up, I'll try one more time! I think the cancellation fee on the reward ticket is 10%, so I wouldn't be too worried about losing 300 miles.
Jan 10, 2019, 10:45 pm
#14
Join Date: Apr 2002
Location: +61
Programs: SQ*PPS, QF-WP1 & LTG, VA-Gold, Marriott*LTT, Hilton*Gold, Accor*Platinum
Posts: 5,735
I booked a SCL-MDZ (Mendoza, Argentina) and the credit card was charged... but booking not confirmed.
After an hour wait with LAN, they said to go to the ticket office ... we will see what happens Monday!
After an hour wait with LAN, they said to go to the ticket office ... we will see what happens Monday!
Apr 26, 2019, 7:08 pm
#15
Join Date: Sep 2006
Location: Westchester county, NY
Programs: DL DM, MAR gold
Posts: 175
Have any US residents been successful booking on the Argentinian or Brazilian sites? I tried with both US Visa and AmEx but get an error message after the site tries to process the payment..