Booking on LATAM Brazilian website for non-residents?
Apr 27, 2019, 7:39 am
#16
Join Date: Apr 2010
Location: BR & CA
Programs: None no more
Posts: 186
I just booked a SDU-GRU, no problem with cc (canadian master card). Seat selector didn't work, will call in. What is interesting is the Latam/ca site did not first redirect me to Brazilian TAM site . In the past, this always happened and I was never able to make payment. Are they more fully integrated? Don't know. Also, Latam site would not display properly on a pc, only on my tablet.
Apr 29, 2019, 11:25 pm
#17
Join Date: Feb 2012
Location: Săo Paulo
Programs: Latampass Black
Posts: 177
I don't know about the Argentinian site, but I live in Brazil & the Brazilian site is an absolute nightmare!
If you don't have a CPF (Brazilian tax number), you can't book through there easily.
The ONLY way I know to do that is to register for a Multiplus account (Latam's FF account in Brazil) & login. When you book (as long as you book far enough in advance), you'll get an option that says "I just want to make a reservation" (Eu só quero fazer uma reserva). Once you've done that, call Latam using your local number & pay over the phone with your credit card.
If you don't have a CPF (Brazilian tax number), you can't book through there easily.
The ONLY way I know to do that is to register for a Multiplus account (Latam's FF account in Brazil) & login. When you book (as long as you book far enough in advance), you'll get an option that says "I just want to make a reservation" (Eu só quero fazer uma reserva). Once you've done that, call Latam using your local number & pay over the phone with your credit card.
Jun 29, 2019, 7:57 pm
#19
Join Date: Sep 2018
Posts: 120
Thanks
Jun 30, 2019, 7:37 am
#20
Join Date: Mar 2014
Location: POZ
Programs: MileagePlus; M&M; LANPASS
Posts: 12
I also have a problem with payment for my reward ticket. It is two months since I first time reported that to LATAM. They still have not solved the problem. If Monzo works perhaps Revolut works as well. Anyone paid with Revolut ?
Nov 7, 2019, 5:57 am
#21
Join Date: Jan 2011
Programs: oneworld, * Alliance, Marriott Bonvoy, HHonors, WoH
Posts: 2,120
Recent booking experience from LATAM Brazil website. They had a "happy day" promotion a few days ago. I could not finished the booking(I do have a CPF) with payment since the credit and debit card were not issued in Brazil. So, I called LATAM US toll-free number and asked assistance. CSR quoted the same fee as in BR website but told me that they must add a 25USD service fee. I opposed and told him that the system does not allow to pay nor provide the booking number. CSR told that if I would had a booking number, he could proceed with a ticketing without adding the service fee. I made once again the booking and told my name and email address to CSR, when finishing the booking, I did not proceed with "try again" or "make a new search" but left the screen untouched. CSR saw my not paid booking and added manually some card details to forward to automatic payment system. The ticket was issued with the same promo price as in their website. LATAM US page did not showed promo prices but just the regular price which was 106USD vs 58USD. The US regular price was a "light fare", which in BR website was around 68USD.