Unable to pay for LATAM booking online or over the phone, must go to Heathrow
Jun 10, 2018, 3:40 am
#1
Original Poster
Join Date: Aug 2015
Location: London, UK
Programs: BA GGL
Posts: 1,577
Unable to pay for LATAM booking online or over the phone, must go to Heathrow
Hi. After trying in vain to book a fairly complex (GRU-CWB, CWB-CGH-CNF, CNF-SDU, GIG-GRU) itinerary online, I called the contact centre (twice...) and managed to make a reservation there, but they were unable to take payment over the phone. Frustratingly, the phone agent insists that I go to my local LATAM office to pay, which is at Heathrow airport, which would be a four hour round trip, and that I must do it before midnight tomorrow.
Is there a way around this? Or, alternatively, is there any way of finding out the phone number of the LATAM ticket desk at LHR T3? The published number redirects to the regular LATAM contact centre.
Is there a way around this? Or, alternatively, is there any way of finding out the phone number of the LATAM ticket desk at LHR T3? The published number redirects to the regular LATAM contact centre.
Jun 11, 2018, 3:11 am
#5
Original Poster
Join Date: Aug 2015
Location: London, UK
Programs: BA GGL
Posts: 1,577
To save me going to the airport, I edited the latest version of ITA Powertools to reenable LATAM, and after some fiddling, was able to pass my booking into it and book in GBP. Pleased with myself.
