LATAM Status Match 2017
Nov 25, 2017, 2:47 pm
#31
Join Date: Aug 2015
Location: DXB
Programs: Marriott Titanium Elite, Hyatt Globalist, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 2,811
I requested the match over a month ago via Twitter and they opened a support case, but nobody has responded so far.
Whenever I ask for a status update, they tell me to be patient.
I wonder if it is because I originally asked them to confirm I will get the upgrade vouchers before matching my status.
But in the meantime, I have asked them to forget about that and just match it, but still have not heard back...
Whenever I ask for a status update, they tell me to be patient.
I wonder if it is because I originally asked them to confirm I will get the upgrade vouchers before matching my status.
But in the meantime, I have asked them to forget about that and just match it, but still have not heard back...
Nov 28, 2017, 7:50 am
#32
Join Date: Nov 2013
Location: Stockholm, Sweden
Programs: TK Elite, Hilton Diamond, BA Silver
Posts: 967
I sent boarding pass copies of my LATAM flight between Frankfurt and Madrid and my TK Elite Plus card a few weeks ago. Followed up on twitter last week and was told they'd respond soon. Today, I logged-in to my account and saw that I was matched to LATAM Black 
Status is valid until March 2019. Thanks guys for all the help
Status is valid until March 2019. Thanks guys for all the help
Dec 10, 2017, 6:30 pm
#35
Join Date: Aug 2015
Location: DXB
Programs: Marriott Titanium Elite, Hyatt Globalist, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 2,811
I've DM'ed them about a million times. They just keep apologizing and asking me to be patient... Damn, this is frustrating.
Dec 10, 2017, 7:27 pm
#36
Join Date: Jul 2012
Programs: Delta Gold, Alaska Gold 75K, LATAM Black
Posts: 3,393
Dec 10, 2017, 7:54 pm
#37
Join Date: Aug 2015
Location: DXB
Programs: Marriott Titanium Elite, Hyatt Globalist, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 2,811
Yes, as far as I can tell (their website is a MESS) I still have the lowest status. And definitely no upgrade vouchers available... :/
Dec 12, 2017, 10:01 am
#38
Join Date: Apr 2015
Posts: 69
Dec 12, 2017, 3:05 pm
#39
Join Date: Jun 2015
Programs: LAN COMODORO
Posts: 522
My uncle got match in 2015, he ask for the match on Feb but they toll him that matches where made only after April. Since from Jan to March they are busy with the status of their current menbers (maybe take them more time and start in December or November). He did got matched on April and toke just a few days i think before the 8th of April he was Comodoro already.
Dec 13, 2017, 6:30 am
#41
Join Date: Jan 2005
Programs: AA-EXP, LATAM Gold+, BA-Blues
Posts: 720
Dec 13, 2017, 8:07 am
#42
Join Date: Aug 2015
Location: DXB
Programs: Marriott Titanium Elite, Hyatt Globalist, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 2,811
https://www.latam.com/en_us/apps/personas/upg
AND OH MY GOD, THEY JUST MATCHED MY STATUS!!!!
Took them only two months...
AND OH MY GOD, THEY JUST MATCHED MY STATUS!!!!
Took them only two months...
Dec 13, 2017, 10:12 am
#43
Join Date: Jan 2005
Programs: AA-EXP, LATAM Gold+, BA-Blues
Posts: 720
Another, relateted question: I've recently been matched to Black, and have six companion upgrade vouchers in my account. Do these have an expiry date? Also: what triggers the deposit of a new batch? Is it 1-January? 1-April? Upon my re-qualifying for 2019? Something else?
Dec 13, 2017, 11:58 am
#44
Join Date: Aug 2015
Location: DXB
Programs: Marriott Titanium Elite, Hyatt Globalist, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 2,811
Someone else will be able to give you a more reliable answer, but I believe all upgrade vouchers are renewed April 1.
I think I found that information somewhere in this thread...
Oh, and I just got a response to my second support case I opened a few days ago.
Looks like it actually was that that did the trick (in which I requested the status match in Spanish using Google Translate), and not the first support case in English that was opened by their US Twitter team.
Damn, they need to work on their customer service.
I think I found that information somewhere in this thread...
Oh, and I just got a response to my second support case I opened a few days ago.
Looks like it actually was that that did the trick (in which I requested the status match in Spanish using Google Translate), and not the first support case in English that was opened by their US Twitter team.
Damn, they need to work on their customer service.
Last edited by ChocolateFactory; Dec 13, 2017 at 12:39 pm
Dec 14, 2017, 8:08 pm
#45
Join Date: Sep 2011
Location: IND/NYC/MEX
Programs: AA PPro BA Bronze SPG Gold HH GLD Hyatt Exp
Posts: 1,134
I've got some intra Brazil flights coming up on JJ. In order to get the status match I need to wait until I fly? I'm going to guess that I cannot put my AA number in the record as well?