Slow Chase transfer to Skypass
#1
Original Poster
Join Date: Jul 2018
Posts: 8
Slow Chase transfer to Skypass
My wife and I wanted to go LAX-ICN-KIX in first class one way and have all of our Chase Sapphire points go out in a blaze of glory as it were.
I transferred them from Chase on Monday, but it's now early Friday and they're still not there. Chase doesn't consider them "lost" for 5 business days and Korean Air told me that they can take 4-6 weeks to post.
This was news to me since when I made the transfer I was told to expect one business day.
However, Korean Air did hold two award seats for my wife and I until September 7 and I hope this gets straightened out by then.
I transferred them from Chase on Monday, but it's now early Friday and they're still not there. Chase doesn't consider them "lost" for 5 business days and Korean Air told me that they can take 4-6 weeks to post.
This was news to me since when I made the transfer I was told to expect one business day.
However, Korean Air did hold two award seats for my wife and I until September 7 and I hope this gets straightened out by then.
#2
Join Date: Dec 2017
Location: Planet Earth
Programs: IHG Diamond Amb, Hilton Diamond, Hyatt Globalist, Bonvoy Gold, Hertz PC, AA Plat Pro
Posts: 149
Do your names match exactly with both accounts? I've had issues in the past (not with KE) where not having my middle name in one account lead to delayed transfers.
#4
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,450
Chase should update their website to say 2-7 business days.
Double whammy that KE no longer allows holds, and has slowed down Chase transfers.
Double whammy that KE no longer allows holds, and has slowed down Chase transfers.
#5
Original Poster
Join Date: Jul 2018
Posts: 8
#8
Join Date: Jan 2008
Programs: AA Exec Platinum; Marriott Titanium Elite; Hertz President's Circle
Posts: 57
I have heard a few people mention that KE no longer has a generous hold policy, but that has not been my experience with 2 recent reservations. In both cases the 1 month hold was offered without me asking... my only thought is that it is because all segments are on KE metal. If it was a partner award perhaps that hold policy may have tightened up recently.
#10
Join Date: Jul 2018
Posts: 8
They will discontinue the partnership with KE soon... some already got the notice that the transfer to KE will be not possible after 8/25/2018 (10 days left!)
https://onemileatatime.com/ultimate-...korean-ending/
https://onemileatatime.com/ultimate-...korean-ending/
Last edited by sartrism; Aug 14, 2018 at 6:59 pm Reason: Add link
#13
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,450