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Free hotel for F class award booking?

Free hotel for F class award booking?

Old Nov 23, 17, 11:03 am
  #1  
Original Poster
 
Join Date: Jun 2013
Posts: 587
Free hotel for F class award booking?

Do you know if KE provide free hotel in ICN while connecting in F in ICN on award tickets? how does it work, do I land and then ask?
IAD-ICN-BKK
justsawaufo is offline  
Old Nov 27, 17, 2:13 pm
  #2  
 
Join Date: Feb 2002
Location: San Diego, CA
Programs: SPG Platinum, HH Diamond, MR/RC Plat, KLM Plat, AS MVPG75K, UA Gold
Posts: 208
They do not provide STPC (hotels) on award tickets. We just tried this on SFO-ICN-AKL in F and got the below response. My advice is just book the Grand Hyatt ICN on your own.

Thank you for contacting Korean Air.

Please be informed that we are not able to request STPC complimentary layover request due to booking is an award ticket purchased using miles. As per our Terms & Conditions, booking classes A (purchase with miles), O, X, G, T and N are not eligible to request the complimentary layover service. Therefore, we are unable to extend the service.

For any further inquiries relating to STPC, please do let us know and we will be able to assist you with your inquiry.

Thank you for choosing Korean Air and have a pleasant day.
PDXbased1K is offline  

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