Expiration ??
Mar 16, 2002, 12:42 pm
#1
Original Poster
Join Date: May 2001
Programs: AA PLT 2MM, LH SEN *, HH Gold
Posts: 3,075
Expiration ??
Just how does KLM treat accounts with rare flight activity?
On the one hand (from the FD Guide):
"Award points do not expire. If a member has not made any transactions for a period longer than 36 months, KLM reserves the right to unilaterally terminate the membership."
On the other hand:
"If an FD BlueWing member accumulates at least 500 points or 1 one-way flight during a year, member will requalify as FD BlueWing."
So, if I don't fly at all in a year my membership will not be renewed but my points will not expire??? Is there a membership level lower than BlueWing or what happens? (or is this just another case of not super-thought-through rules)
On the one hand (from the FD Guide):
"Award points do not expire. If a member has not made any transactions for a period longer than 36 months, KLM reserves the right to unilaterally terminate the membership."
On the other hand:
"If an FD BlueWing member accumulates at least 500 points or 1 one-way flight during a year, member will requalify as FD BlueWing."
So, if I don't fly at all in a year my membership will not be renewed but my points will not expire??? Is there a membership level lower than BlueWing or what happens? (or is this just another case of not super-thought-through rules)
Mar 18, 2002, 5:36 am
#2
Join Date: Feb 2002
Location: Frankfurt, NRW, Germany
Programs: LH Sen, IC Spire Ambassador, Marriott Titanium, Hilton Diamond
Posts: 90
Hi,
here is my experience with KLM:
- award mile never expire
- I flew in 1998 / 2000 / 2001 (more than 18 months in between) and no problems occured.
In general I'd say, that even if FD is not having such great deals as Miles&More the service on the phone (do not try to use the online booking tool!) is friendely, experienced and helpful!
Cheers
Marc
here is my experience with KLM:
- award mile never expire
- I flew in 1998 / 2000 / 2001 (more than 18 months in between) and no problems occured.
In general I'd say, that even if FD is not having such great deals as Miles&More the service on the phone (do not try to use the online booking tool!) is friendely, experienced and helpful!
Cheers
Marc