KL2998 / WA1746 annoyance
Mar 12, 2006, 3:02 am
#1
Original Poster
Join Date: Apr 2005
Location: Luxembourg
Programs: AF/KL Dark Grey, LH SEN
Posts: 265
KL2998 / WA1746 annoyance
The afternoon Cityhopper from Luxembourg to Amsterdam is KL 1746 on week-days. On sundays, however, it's KL 2998, and boarding passes get printed for WA 1746 (a Cityhopper flight number; see also the KLM timetable, page 60, for some more details). As a result, mileage won't post automatically, and also can't be retro-claimed online.
While this is a minor annoyance, it's a systematic one (and one that very much looks like it's a minor typo made years ago). Maybe someone here with contacts deep beneath the polderbaan can get this sorted out?
While this is a minor annoyance, it's a systematic one (and one that very much looks like it's a minor typo made years ago). Maybe someone here with contacts deep beneath the polderbaan can get this sorted out?
Last edited by tlr; Mar 12, 2006 at 3:03 am Reason: grammar & speling
Mar 12, 2006, 4:44 am
#3
Original Poster
Join Date: Apr 2005
Location: Luxembourg
Programs: AF/KL Dark Grey, LH SEN
Posts: 265
Originally Posted by Aviatrix
Have you tried to take this up with KLM Customer Service?
Mar 12, 2006, 5:26 am
#4
Join Date: Oct 2002
Location: UK
Posts: 7,560
Originally Posted by tlr
I've tried to take it up with Flying Blue, who fell into their mechanical "please fax us your original boarding passes" mode.
This problem seems to be a KLM problem (i.e., incorrect flight numbers in their system), it needs to be taken up with KLM, not with Flying Blue.
Mar 12, 2006, 5:27 am
#5
Join Date: Jun 2005
Location: SAN
Programs: AS MVP Gold, Marriott Plat, ICH Plat, HH Gold
Posts: 4,381
Originally Posted by tlr
KL 2998, and boarding passes get printed for WA 1746 (a Cityhopper flight number; see also the KLM timetable, page 60, for some more details). As a result, mileage won't post automatically, and also can't be retro-claimed online.
Mar 12, 2006, 8:36 am
#6
Moderator: UK and Ireland & Europe
Join Date: Jan 2003
Location: Biggleswade
Programs: SK*G, Lots of Blue Elsewhere
Posts: 13,611
Hmm, I also remember there were a couple of flights with the UK code, the HN code and the XT code at different times.
Is there some rule that they need to have at least one regular flight with a code in order to keep it?
Is there some rule that they need to have at least one regular flight with a code in order to keep it?
Mar 12, 2006, 5:09 pm
#7
Join Date: Jan 2005
Posts: 195
Originally Posted by tlr
...While this is a minor annoyance, it's a systematic one...
Mar 13, 2006, 2:05 am
#8
Join Date: Feb 2004
Location: Malaga, Spain
Posts: 1,077
Originally Posted by NilsHolgerson
Speaking of systematic annoyances, have they fixed posting the impossible number of 500 miles for <750-mile feeder flights into AMS on translatlantic itins with NW yet?
Mar 13, 2006, 5:13 pm
#9
Join Date: Jan 2005
Posts: 195
Originally Posted by farci
Only if it is ticketed as KL will you receive the min 750 miles. If it is ticketed NW you will receive their min 500 miles
I believe others have reported one can claim the missing 250 miles with FB Canada in a breeze. (I'm talking intra-European feeder flights into AMS, ticketed as NW on NW stock).
To not drift away from the OP, this thread is now dealing with the same thing.
Last edited by NilsHolgerson; Mar 14, 2006 at 10:17 am Reason: separate thread available