What's this fresh upgrade nonsense?

Old Feb 16, 05, 12:29 pm
Moderator: UK and Ireland & Europe, and Carbon Conscious Travel
Original Poster
Join Date: Jan 2003
Location: Biggleswade
Programs: SK*G, Lots of Blue Elsewhere
Posts: 13,382
What's this fresh upgrade nonsense?

"I'm sorry sir, I cannot see upgrade availability for Northwest without a reservation. I can see business class availability, but not upgrades. What you need to do is to call reservations, and make a reservation on that flight without purchasing it. Then you give me the reservation number and I can tell you if anything is available. If it isn't, or if you want to buy a cheaper fare online, you can cancel the reservation again with no charge and try again later."

Is this normal for NW upgrades, or should I phone again and attempt to find some sanity..?
stut is offline  
Old Feb 16, 05, 12:52 pm
Join Date: Mar 2002
Location: BCN
Programs: BAEC Gold A3 Gold IB Plata
Posts: 8,388
Sounds about right. This was discussed here a couple of days ago.
alanw is offline  
Old Feb 16, 05, 1:13 pm
Join Date: Oct 2000
Location: Munich, Germany
Programs: LH HON, UA 1K, DL FO/MM, SPG Lifetime Platinum, Hyatt Explorist, Sixt Diamond
Posts: 6,170
Upgrade and award availability on NW can easily be checked with Amadeus or Sabre. Seems like only the FD computers do not have direct access
rcs85551 is offline  

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