Problem crediting AF flights on FD
 

It´s systematic... I never get credited for my AF flights to my FD account directly. Have always to send copies of tkt and BP. Has any one the same problem?

It's systematic
 

Yes. And it is industrywide. I have had problems getting CO, AF and Air Europa flights credited on FD.

But also Finnair (Oneworld) could not enter my 20 year old AA and the agent said that it was imposible for me to have that number. This after their website would not accept it at booking. AA handled it wonderfully giving me 500 miles for the inconvenience and then the miles appeared even before I sent in my BP & tkt, unlike KL FD who did not even respond and I finally have opened up my 20 year old OnePass as my Skyteam card even though I live in Europe.

SK EB posts only about half of my JK Spanair segments and with incorrect points except when I fly business class. SAS owns Spanair and still cant get it right. They have moved their EB complaints to Bankock and impossible to get proper response.

This past year has been the worst ever for me and what is amazing is that it is happening now when we ourselves are booking from computer profiles on the net containing our FF numbers and then checking in ourselves in machines with the very cards that we are not getting points credited on.... how is this posible if it is not systematic!

So far (knock wood) I've never had the problem, and have flown AF numerous times intra-Europe and between Europe and Africa since the AF/KLM merger/takeover. Seems to take about 10 to 14 days for the flights to post, which is all right with me.

Sure wish they gave out Delft houses on AF, though.

No problems with AF credits on FD so far for me.


I thought CO accounts were closed after 18 months of inactivity, an enhancement which prompted me to donate the admittedly meager balance of my CO miles to tsunami relief (unlike others, CO will transfer odd lots to charity ^ ).