KLM website login not working
 

Around 10 days ago I started having an issue logging in on the KLM website and app, always getting an error that there is a technical issue. On AF app/website everything works ok. I even paid a booking made on KLM through the AF app and I received an email saying I need to pay again because it can only be booked on the KLM website. 🤪

Is anyone else encountering something similar? I hoped it would be solved by now, but it’s still going.

Happened to me as well yesterday. Today, it asked me to reset the password and now it works again.

The website is kind of horrible. I have this too from time to time, especially after they've had to remove a trip that I've priced out but not paid.
Sometimes I can get halfway logged in, and then logged out when I go to the 'My Trips' page.

They're bad at IT and I don't think this is ever going to improve in a meaningful way, barring a completely new website at some point in the future

Not any problem here. Always could log in for years. The only real glitch I encounter on a few occasions is that paying for SAF with miles does not come through.

Oh god please no. Last time they did something new, it was super bugged for a year (the mobile app), and it still isn't as fast as the old one.

Try a different web browser or switching off the "private" mode. I always get an error when I try to login in Private / Incognito mode in Safari... Logs in fine in "normal" mode.

I called flying blue to reset password. Chose a new password using computer browser with the link that was emailed to me. Deleted app from phone. Restarted phone. Installed KLM app. Accepted cookies. Rejected tracking. Accepted notifications. Logged in using "prefer to login with password". Now it works. Yay!