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Can you use the non-Schengen lounge before a connection to a Schengen flight?

Can you use the non-Schengen lounge before a connection to a Schengen flight?

Old Jan 2, 23, 12:41 pm
  #1  
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Can you use the non-Schengen lounge before a connection to a Schengen flight?

I have had a bit of trouble trying to figure out why the lounge site says I am not eligible for non-Schengen lounge access (52) during my layover in AMS (DTW-AMS-OSL). The CS reps at KLM don't really have an answer for me.

I am wondering - am I not allowed to use the NS lounge since I am connecting to a Schengen destination? In other words, if your next stop is in Schengen, you can only use the Schengen lounge, and if your next stop is non-Schengen, you can only use the NS lounge?

Or should I be able to access both lounges freely? I ask only because I have a super-long layover, and I am trying to reserve someplace to take a nap while waiting. The Schengen lounge (25) does not have sleep cabins, but NS (52) does.

Please and thanks.

Last edited by squirk; Jan 2, 23 at 12:49 pm
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Old Jan 2, 23, 12:51 pm
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You can access both lounges on the same day. Since you're arriving from a ''safe'' country (US) you don't have to reclear security and you can follow signs for ABCD piers. The KLM Schengen Lounge is one level up from the main concourse After passing border controls take the escalator/stairs and follow signs for lounge 25. Be aware of possible long lines at border control when holding a non-EU/EER passport.
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Old Jan 2, 23, 1:15 pm
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Originally Posted by lloydje33
You can access both lounges on the same day. Since you're arriving from a ''safe'' country (US) you don't have to reclear security and you can follow signs for ABCD piers. The KLM Schengen Lounge is one level up from the main concourse After passing border controls take the escalator/stairs and follow signs for lounge 25. Be aware of possible long lines at border control when holding a non-EU/EER passport.
Thanks. For the life of me, I cannot figure out why the lounge site is telling me I'm "not eligible for lounge access" when I try to reserve a sleep cabin in NS lounge 52.
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Old Jan 2, 23, 1:35 pm
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Originally Posted by squirk
Thanks. For the life of me, I cannot figure out why the lounge site is telling me I'm "not eligible for lounge access" when I try to reserve a sleep cabin in NS lounge 52.
Personally, I think it's due to not having Flying Blue status. Do you have status with Delta or another Skyteam airline or flying in Business? This was discussed recently in another topic. You should be able to reserve on arrival in the lounge but the sleeping cabins are first come first serve. If you want you can book a room at the airside hotel (Mercure) or just go landside and go to the Sheraton/Hilton/CitizenM.
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Old Jan 2, 23, 1:45 pm
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Originally Posted by lloydje33
Personally, I think it's due to not having Flying Blue status. Do you have status with Delta or another Skyteam airline or flying in Business? This was discussed recently in another topic. You should be able to reserve on arrival in the lounge but the sleeping cabins are first come first serve. If you want you can book a room at the airside hotel (Mercure) or just go landside and go to the Sheraton/Hilton/CitizenM.
That was probably me in that other thread. I just didn’t want to necro. 😄

I am Delta Platinum, so I should also be SkyTeam Elite+. I’ve tried getting in to reserve a sleep cabin on the lounge site both with my ticket number and with my FB account. Using the ticket number says “ineligible for lounge access”. Using the FB account number only allows me to book in 25, not 52.

Last edited by squirk; Jan 2, 23 at 2:02 pm
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Old Jan 2, 23, 4:38 pm
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Originally Posted by squirk
That was probably me in that other thread. I just didnt want to necro. 😄

I am Delta Platinum, so I should also be SkyTeam Elite+. Ive tried getting in to reserve a sleep cabin on the lounge site both with my ticket number and with my FB account. Using the ticket number says ineligible for lounge access. Using the FB account number only allows me to book in 25, not 52.
Are you crediting the flight to DL or Flying Blue?
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Old Jan 2, 23, 8:34 pm
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Originally Posted by hhdl
Are you crediting the flight to DL or Flying Blue?
My apologies - what do you mean by crediting? Do you mean, which frequent flyer program is attached to the res?

I booked originally through Delta (using my Plat status to get complimentary upgrades), and I didnt have a FB account at the time. My concern with switching to FB on the res is the fear that my Plat (and thus my ST Elite+) status would get lost.
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Old Jan 3, 23, 5:18 am
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You'll have access to either lounge. However, KLM's online system "suggests" that you'd need to visit lounge 25 and have no access to 52. But that isn't true in practice, you'll be allowed to enter either lounge with no issue.
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Old Jan 3, 23, 10:02 am
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Originally Posted by roelb
You'll have access to either lounge. However, KLM's online system "suggests" that you'd need to visit lounge 25 and have no access to 52. But that isn't true in practice, you'll be allowed to enter either lounge with no issue.
but do the lounge dragons know this?
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Old Jan 3, 23, 11:42 am
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Originally Posted by Lomapaseo
but do the lounge dragons know this?
Yes. It really is no problem at all.
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Old Jan 3, 23, 2:06 pm
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No problem at all.

Moreover, once I forgot about non-shengen lounge and went through immigration into Schengen. Then I turned around and re-entered international zone it was quite easy to convince immigration officer about the lounge. It was a bit of confusion and some questions when I went back to Schengen again, but again no problems.
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Old Jan 4, 23, 11:35 am
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Curious if anyone recommends one lounge over the other? we are planning to fly AMS - MAN in late summer; I'm also Platinum Medallion so I'm not sure if I get anything special on a KLM flight (this will be my first SkyTeam flight). Not planning on booking "business europe" or whatever their version of domestic first class is, but I see you can add lounge access even to an economy ticket. It may be just one specific lounge (or a pain to try to get to one over the other) but if I have a choice I was curious which one FT denizens recommend.

Last edited by ostatekitty; Jan 4, 23 at 11:35 am Reason: Typo!
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Old Jan 4, 23, 11:53 am
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If you are departing AMS for MAN then, normally, you would go through Departures 2 and ending up on the non-Schengen area of the airport, i.e. lounge 52. I'd say that in 99% of cases that is the better of the two KLM lounges anyway, so I'd stick to that. Theoretically you could go to the Schengen zone first to try lounge 25, but I see little advantage in doing so.

If you are Skyteam Elite plus you (and a guest) can use the lounge for free, by the way. No need to "add lounge access to your ticket" (Presumably for a price). Your status includes free lounge access.
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Old Jan 4, 23, 3:34 pm
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Originally Posted by ostatekitty
Curious if anyone recommends one lounge over the other? we are planning to fly AMS - MAN in late summer; I'm also Platinum Medallion so I'm not sure if I get anything special on a KLM flight (this will be my first SkyTeam flight). Not planning on booking "business europe" or whatever their version of domestic first class is, but I see you can add lounge access even to an economy ticket. It may be just one specific lounge (or a pain to try to get to one over the other) but if I have a choice I was curious which one FT denizens recommend.
As Delta PM you will have free lounge access and if I remember correctly free plus seats at booking or whatever they are called on KLM that have slightly more legroom in row 6 in Y.

Definitely lounge 52 departing to MAN.
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Old Jan 4, 23, 6:28 pm
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Originally Posted by Lomapaseo
but do the lounge dragons know this?
Given what the boarding pass shows, they would. But KLM has never prohibited me from using whichever KLM lounge Ive wanted to use at AMS as long as entitled to any KL lounge access at AMS on the day.

Passport control at AMS may care more they dont always care about crossing between the Schengen and non-Schengen sides, but the KL lounge personnel dont seem to care to stop it.
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