Lomapaseo

OK but I thought we were talking about the other way around (nonShengen -Schenger)

GUWonder

Both ways, it has worked for me.

ostatekitty

does anyone know if there’s a secret to booking? When I try to book on KLM there’s a charge to choose seats and it offers me the option to pay for lounge access. I tried changing my FF account to my delta number and still the same. I tried booking the AMS-MAN flight on delta but it would only give me that option if I booked with miles. Normally I did not think you could ever book intra-Europe/UK flights on delta.com. Again, first time booking a sky team flight so not sure how to do so to be sure I get all skyteam elite+ benefits. The KLM site doesn’t appear to “know who I am”

Fabo.sk

Don't worry about the system offering you to buy lounge access. Just go in with your card. You should be able to select seats according to your status, maybe sometimes it does not import it properly... What is very important is to make sure you are not logged in to a Flying Blue account when managing your flight! In that case your FlyingBlue number will be filled in instead.

I am curious though, how are you Delta PM and flying SkyTeam for the first time? Credit card? Or do you mean you are booking for yourself for the first time?

ostatekitty

Sorry, I meant it's my first time flying a SkyTeam partner other than Delta!

ostatekitty

I went to the SkyTeam website & put in my info, was taken to KLM. I did not log in with Flying Blue account, and chose the “light” (cheapest) option and chose Delta as my FF account and put in my details. Choosing any of the more expensive fares would have meant paying for baggage allowance and seat selection, which I supposedly get as a SkyTeam Elite-plus (Delta PM). Once I proceeded, I only had an option to choose a seat at an extra cost, and I could only add a bag for an extra cost. Anyone know any other tips to book a KLM flight and get the SkyTeam benefits? I have googled and read everything on KLM, SkyTeam, Delta that I could find and I am only recognized when booking as any other first-time passenger on KLM with no status. The only other route I can think of is to book the “light” option and maybe if you go back in after booking you can then choose seats and get the extra baggage allowance SkyTeam Elite+ supposedly get? I’m hesitant to try that.

dkeng

If I recall correctly then as skyteam partner elite plus you will only be able to select the seats for free by managing the booking after it has been made, not during the booking process itself. Don't worry about the baggage, you will for sure get that for free.

ostatekitty

Thank you! I sent a message using the SkyTeam contact us form. If I find out any other tips about this process I will post them.

AntonS

I never had problems selecting row 6 on KLM website after booking (usually through Delta) and adding my frequent flyer number.

AnaTFN

This doesn't even require talking to any lounge dragon, you get into either lounge scanning your boarding pass at the entry and should be green. You can not only use either one when connecting from NS to S (in business class or having FB status), but you can even use both in the same day. I've done that often with long connections.

Xandrios

This booking would be with KLM, so if you really want to contact somebody it would have to be them. However, personally I believe that it should be fine if you are Delta Platinum. This is what Delta has on their website:

Furthermore, this is what the general Skyteam alliance says about your status:


​​​​​​​

In other words, if you make sure that you include your Delta frequent flier number when booking any Skyteam partner airline (e.g. KLM) you will be granted those benefits every time. Do make sure that you are not logged in to Flying Blue programme when booking so that you can register your Delta frequent flyer number in the booking, this will make getting the benefits granted much easier/automatic.

roelb

If you go to klm.com, and open your trip using the My Trip option and "logging in" using PNR and last name, you should be able to select a seat for free, as long as your Skymiles number is associated with the reservation.

It is correct that you can not do that while making the reservation itsself. For some reason, KL's system does not recognize partner frequent flyer status in the booking engine, except for Flying Blue elites that are logged in to KLM's website.

But after your reservation is made, the systems will sync and your Delta medallion status will be reflected on klm.com. As platinum medallion, you'll be able to select every seat on the plane for free, including Economy Comfort seats. You should also see your extra baggage allowance and lounge access reflected. If not, your frequent flyer number might be incorrect. It is not possible to change that online, but you can call KLM; any agent can change that for you instantly.

Do not - I repeat: DO NOT - log in using a flying blue account and link your reservation, or make a reservation while logged in as a Flying Blue member if you hold status with another Skyteam airline. If you do, KLM will automagically link your reservation to your Flying Blue account and miles/XP's will always credit to Flying Blue, whatever frequent flyer number is listed in the passenger details. You can call them and have them remove your Flying Blue number and put your Skymiles number back in. After doing that, make sure you are /not/ logged in to klm.com and always open your reservation using the My Trip option and use PNR (booking code)/lastname to access your reservation.

Amarillo By Morning

Thank you for this information.

We are traveling IAH-AMS-BER in J on a Monday in mid-May; arriving AMS 0715; leaving at 1015. The consensus seems to be that we should have access to Lounge 52 (non-Schengen).

1. Just curious - is this because we are arriving from a non-Schengen country?

2. If we would like to visit Lounge 52, is this the following the approximate sequence?

a. deplane
b. proceed to Lounge 52
c. after leaving Lounge 52, cross into the Schengen area of the airport *
d. proceed to departure gate

Q: * Is fast track passport control available?
Q: How long should we budget for our connection from Lounge 52 to our departure gate and transiting passport control?

3. Will we need to pass through security while in AMS? If so, is a fastrack option available?

4. We have minimal needs for our time in the lounge: decent coffee, hot water for tea, a modest amount of food to hold us over until lunch in BER, and a nice shower ("nice" = hot water with decent pressure and not a huge wait). The pictures of 52 look nice, but if we are striving for efficiency, should we skip 52 and head to 25 instead?

Apologies for the large number of questions. I have not transited at a Schengen airport before - only arrival or departures.

I don't think it matters, because we redeemed KLM miles for the trip, but I am DL PM as well.

Thank you very much, FT Friends.

physicsdude

1. No. Because you are a DL PM, you are granted access to any KLM lounge.

2. Sounds right for the sequence. The other questions are clarified in the Mess in AMS wiki on the top and in the thread as this is commonly asked. It shouldn't take too long for a NS-S transit and queues for passport control do not usually take too long.

3. No. The US flights are "secure" flights so you do not need to go through security (secure areas are the Mess in AMS wiki)

4. The NS Lounge can get packed in the mornings, so if you want to shower, try getting to the lounge as soon as you can. Personally, I like the NS Crown Lounge's English Breakfast spread that they have and the coffee isn't bad in my opinion.

irishguy28

🥴

(Now that Murphy's is open again, I wonder if they're doing the Irish breakfast again?)