KLM lack of TSA PreCheck from CONUS
#1
Original Poster
Join Date: Nov 2019
Location: Connect from RIC
Programs: Delta Platinum, United Premier,, AAdvantage Gold, InterContinental Ambassador
Posts: 68
KLM lack of TSA PreCheck from CONUS
Could not find how to enter KTN for TSA Precheck for my flight tomorrow SFO to AMS. Called help line, gave them my KTN twice after explaining what TSA Precheck was…of course when checking in online, digital boarding pass doesn’t show TSA Precheck… am advised to check in at counter…anyone else have this issue?
#2
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Join Date: Jul 2001
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Posts: 102,095
Could not find how to enter KTN for TSA Precheck for my flight tomorrow SFO to AMS. Called help line, gave them my KTN twice after explaining what TSA Precheck was…of course when checking in online, digital boarding pass doesn’t show TSA Precheck… am advised to check in at counter…anyone else have this issue?
There is info about this also in this thread:
Go to your reservation.
- Passenger details
- Under "Important information" section find: Advance Passenger Information (API) details.
- Click "Enter API details."
- Add a travel document
- From "Document type" select "Known Traveler"
Does the KLM Website Really Not Have a Place to Enter a Trusted Traveler Number?
#3
Join Date: Dec 2013
Location: Houston, TX
Posts: 104
I used TSA Pre Check with KLM for the first time last week. I entered my KTN in the same place as I entered my other API details. When I checked in online and downloaded the boarding pass to my phone, there was no TSA Pre indicator or logo anywhere to be seen. When I got to the check in counter, I asked the agent and she confirmed my KTN was showing in the system. When she printed the paper boarding pass, the TSA Pre indicator was there. I then deleted and re-downloaded the BP on my phone and TSA Pre logo showed. I was thinking perhaps the document checks need to happen in person before before TSA Pre BP status is confirmed?
#4
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I used TSA Pre Check with KLM for the first time last week. I entered my KTN in the same place as I entered my other API details. When I checked in online and downloaded the boarding pass to my phone, there was no TSA Pre indicator or logo anywhere to be seen. When I got to the check in counter, I asked the agent and she confirmed my KTN was showing in the system. When she printed the paper boarding pass, the TSA Pre indicator was there. I then deleted and re-downloaded the BP on my phone and TSA Pre logo showed. I was thinking perhaps the document checks need to happen in person before before TSA Pre BP status is confirmed?
Sometimes have had situations where my OLCI for Schengen-US flights came with electronic/mobile/PDF PreCheck boarding passes but then my going to the airports kiosks for a boarding pass printout for the very same flight would not kick out a PreCheck boarding pass. In some of those cases, I went to the staffed check-in counters and simply asked them to pull up my reservations and print out a boarding pass …. and voilŕ, a paper PreCheck boarding pass more often than not.
#5
Join Date: Oct 2008
Posts: 765
I’m the kind of person who would book a refundable ticket on another airline just to get pre-check rather than stand in the check in line. I could have the new boarding pass ready while I’m still standing in the pre-check line. As soon as I clear security, cancel the other ticket.
#6
FlyerTalk Evangelist
Join Date: Oct 2000
Posts: 14,352
Haven't we all. Vague statements of this kind are not of any use to those trying to figure out how KLM handles TSA PreCheck®.
Perhaps you would care to share your amazing wealth of flying experience by providing some detailed and helpful information, such as . . .
- which airlines?
- from which airports?
- to which destinations?
- what has TSA PreCheck® got to do with flights from Schengen?
- what's the point of getting a BP from a kiosk or check-in desk when the electronic one already comes with TSA PreCheck®?
- care to speculate why certain points of check-in are enabled, not enabled, or temporarily disabled for TSA PreCheck®?
Come on, do enlighten us!
Johan
Perhaps you would care to share your amazing wealth of flying experience by providing some detailed and helpful information, such as . . .
- which airlines?
- from which airports?
- to which destinations?
- what has TSA PreCheck® got to do with flights from Schengen?
- what's the point of getting a BP from a kiosk or check-in desk when the electronic one already comes with TSA PreCheck®?
- care to speculate why certain points of check-in are enabled, not enabled, or temporarily disabled for TSA PreCheck®?
Come on, do enlighten us!
Johan
#7
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Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
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I’m the kind of person who would book a refundable ticket on another airline just to get pre-check rather than stand in the check in line. I could have the new boarding pass ready while I’m still standing in the pre-check line. As soon as I clear security, cancel the other ticket.
Maybe around the first week of November I’ll get around to doing what you would do and see how it goes with a KLM check-in without PreCheck at ORD while also having checked in for a later same-day flight out of ORD with PreCheck. Would be curious to see what the default outcome would be when the TSA TDCer may rely upon an ID electronic scan feed instead of a boarding pass check to determine whether or not I am to proceed to PreCheck screening at an ORD T5 screening checkpoint that day.
#8
Join Date: Jun 2017
Programs: FB Plat
Posts: 195
I've never had an issue with KLM/AF and TSAPreCheck. The key is to ensure the name is exactly as it is in your passport and what was used to register with the TSA. In my case I had to adjust my profile to be FIRST MIDDLE LAST as that's how it is in my passport. As others have mentioned, then you simply add you KTN to the API section.
#9
Original Poster
Join Date: Nov 2019
Location: Connect from RIC
Programs: Delta Platinum, United Premier,, AAdvantage Gold, InterContinental Ambassador
Posts: 68
Follow up to my original posting…showed up at SFO early and went to the lonely KLM counter….showed my passport and iWallet….gave them my KTN…minute later I had a paper tix with TSAPreCheck and more import, Sky Priority….zipped thru security and a few minutes later, was able to chill in the small Air France lounge. Funny, my KLM return flight online check in had TSA Precheck posted again, along with SkyPriority.
#10
Join Date: Dec 2013
Location: Houston, TX
Posts: 104
I’m heading back to the US tomorrow. This time after OLCI, I got my mobile BP with TSA Pre on it (seems a bit pointless) . The BP also has the “Ready to Fly” indicator at the top, whereas I don’t think it did in the other direction until I had a paper BP printed At the airport.
#11
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
I’m heading back to the US tomorrow. This time after OLCI, I got my mobile BP with TSA Pre on it (seems a bit pointless) . The BP also has the “Ready to Fly” indicator at the top, whereas I don’t think it did in the other direction until I had a paper BP printed At the airport.