Mess in AMS today - April 2022 onwards

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Old Jul 3, 22, 7:36 am   -   Wikipost
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The latest suggestions and state of the Mess in Amsterdam of Summer '22 - short staffing and security issues.

Starting late April/early May 2022, Amsterdam Airport Schiphol is showing signs of chronic, and at times extreme, overcrowding. This thread is dedicated largely to the discussion of the same.

We have created this wiki to have a single point of reference, updated periodically with tips, tricks and reports of current state.

Bottlenecks

As of June 2nd, there are 2 bottlenecks at the airport.
1. Entrance to the terminal building from outside (arrival by car)
2. Security checks.

As of June 20th, unsatisfactory situation has been reported also on all arrival passport checks.

Tips to deal with Entrance to the terminal building lines

As of July 3rd, you could enter the terminal from train station without hindrance. On travel heavy days, consider getting dropped off at Hoofdorp, Zuid or Lelylaan and taking a train one station instead.
Privium holders are reportedly able to bypass lines by showing the Privium card.
Note: Schiphol is sometimes limiting access to passengers 4 hours before the flight, both from outside and through Schiphol plaza.
The checks do happen, but you are very likely to be able to bypass them from Schiphol Plaza (arrival by train or bus) by using the lift or stairs instead of inclined travelators.


Tips to deal with Security lines

There are currently three departure checkpoints into the main terminal area (plus one for the lowcost wing). Departures 1 and 2 are used for Schengen flights, Departures 2 and 3 for non-Schengen. (You can, however, turn left after leaving checkpoint for Departures 1 and reach exit control).
You don't have to use the checkpoint in your airlines departure area, so check if one of the other ones has a shorter line. However keep in mind that transfer passport control might bring additional delay.
If you have priority, ignore the main entrances to the checkpoints, particularly 1 and 2. Especially ignore the line for the stairs to checkpoint 2. Enter via SkyPriority zone, either via front if you have STE+/SP, or via back from Oversized Baggage point. There is a Privium card reader if you are a holder, alternatively sneak by opening one-way gate by hand.
The stairs at the back of SP zone are now official and only access point for priority for Schengen. The position is manned and access rules are strictly enforced.
Once upstairs, you can enter the lines for Departures 2 directly, or take a left, then another left, and you'll find yourself in Departures 1 checkpoint area.
Once upstairs, staff direct you either to enter rightmost lane in checkpoint 2, or to turn left to proceed to leftmost lane of checkpoint 1.
Privium holders can alternatively use Privium gates at otherwise closed Departures 1 checkpoint entry (behind check-in row 3), join the rightmost lane of checkpoint 1. There is going to be some mixing with non-prio pax at the filter, but on the upside, there is guaranteed no non-Privium priority pax coming up the stairs so you are virtually guaranteed to have no more than ~5 people in the queue immediately in front of the filter.

Tips to deal with Immigration / Passport Control lines

There are four options for arriving (from secure location) passengers. One is to use transfer passport control, one is to use passport control by F gates and another is to use passport control by E gates. There are also stairs by end of D pier next to the transfer control. All these feed into different lines.
There is no trick, just see if one of the other ones is shorter, depending on where the majority of recently arrived flights are docked.

Passengers arriving from unsecure locations cannot reach these without going through transit security. The only option is to follow the signs for entry control.

If you really want to make sure you're safe and are willing to pay extra

Schiphol VIP services are available at 390 for the first, 175 for each additional passenger (excl. VAT; with VAT rates are 471.90+211.75)
VIP service is at capacity and is not accepting new reservations.

General timeline suggestions

For Privium passengers, 1 hour should be comfortable in almost all cases.
For SkyPriority passengers, 1.5 hours should be comfortable in almost all cases.
For other priority passengers, it really depends on whether the priority lines are open but I would personally aim for 1.5 - 2 hours. Worst case you can sneak into the SkyPriority area from the back and use the gates there (your BP will be accepted). The priority line behind SP area is now open to all prio pax.
For non-priority passengers, realistically, 4 hours should be enough except at the worst times. Anyone informed enough to post here will probably also understand that the entire airport (except the easyJet gates I guess) is connected airside and you can shop around the different security areas depending on how bad the lines look.

Common Questions

I'm transferring from a non-schengen to a non-schengen flight in XX, will I make it?
Yes, you will. Non-schengen to non-schengen transfers happen by first arriving at AMS.
If you arrive from a secure area (EU, UK, US, Canada, direct non-stop SIN): You then navigate yourself within the departures area to your non-schengen flight out of AMS and this takes less than 20 minutes, even if you have to walk from D gates to G gates.
If you arrive from non-secure area (other than mentioned; SIN flights via DPS): You will have to follow transit signs for transit security. There are no reports of transit security taking unusually long.

If you want to print your BP for the next segment, there are many transfer check-in machines across the non-schengen gates for you to print your BP, do check-in/document check, change seat, and etc for your next flight. No security or immigration is involved and odds are, you will wait at the gate for boarding, If you are FB Gold and up, STE+, or flying in business class, you will have access to the Crown Lounge and can grab a bite, get some work done, take a shower, or rent one of the sleeping pods depending on how long your transit is.

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Old Jun 26, 22, 1:42 am
  #1306  
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Originally Posted by JacobNL View Post
Dutch press is reporting massive queues in Eindhoven airport.... https://www.telegraaf.nl/nieuws/2291...dhoven-airport
Pretty afwul,
I am not that familiair anymore with Eindhoven airport but i guess like Rotterdam,
their Transavia flights tend to depart also in the early morning and later afternoon which means peak times.
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Old Jun 26, 22, 2:19 am
  #1307  
 
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Originally Posted by Tilto007 View Post
From drop off outside to sit down at gate is around 2 hrs. Not great but not a complete disaster. Lines are epic but they do keep moving.
Again a data point suggesting the mornings are more of a problem/risk as late afternoons or evenings. Glad I moved my flight to Oslo from Sunday early afternoon to the day before late evening - my host organisation didn't mind paying an extra night, luckily.
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Old Jun 26, 22, 2:24 am
  #1308  
 
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Originally Posted by HadesNL View Post
Pretty afwul,
I am not that familiair anymore with Eindhoven airport but i guess like Rotterdam,
their Transavia flights tend to depart also in the early morning and later afternoon which means peak times.
The problem at all airports is people arriving exceptionally early because of the uncertainty about the queues.

In the old days I guess on average people arrived 1.5 - 2 hours before their flight - now I have heard (and we are reading) about people arriving 5 or 6 hours before their flight, leading to exceptional queues especially in the (early) morning.

Until the queues are predictable again I donít see how this problem can be solved. (as far as I know the 4 hour limit at Schiphol is seldom enforced)
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Old Jun 26, 22, 6:06 am
  #1309  
 
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It wasn't enforced Friday evening, but to be honest I don't know if it would be safe to try to enforce it. One pax who missed their flight despite being there 4 hours in advance and they'll incite a riot.
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Old Jun 26, 22, 7:08 am
  #1310  
 
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Originally Posted by Fabo.sk View Post
It wasn't enforced Friday evening, but to be honest I don't know if it would be safe to try to enforce it. One pax who missed their flight despite being there 4 hours in advance and they'll incite a riot.
If there aren't any queues, as I experienced Sat evening, there is no reason to enforce the 4 hour rule.....
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Old Jun 26, 22, 8:50 am
  #1311  
 
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Just go in the night before, and sleep on the floor, to be sure, or do they lock the airport overnight?
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Old Jun 26, 22, 8:56 am
  #1312  
 
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Originally Posted by atflyer View Post
If there aren't any queues, as I experienced Sat evening, there is no reason to enforce the 4 hour rule.....
In that case yes of course, but on Friday evening as I arrived to check in to my flight and try to rebook myself, the line stretched all the way to Door H and further out.
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Old Jun 26, 22, 9:53 am
  #1313  
 
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Originally Posted by Fabo.sk View Post
In that case yes of course, but on Friday evening as I arrived to check in to my flight and try to rebook myself, the line stretched all the way to Door H and further out.
Situation is really impredictable then....Friday evening bad, Saturday evening empty....Next flight Tue 18:00-ish, will start lighting candles...
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Old Jun 26, 22, 10:17 am
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Originally Posted by atflyer View Post
Situation is really impredictable then....Friday evening bad, Saturday evening empty....Next flight Tue 18:00-ish, will start lighting candles...
Friday evening is never not gonna be a heavy time. Most business travelers fly home Thursday or Friday night, and a lot of leisure travelers also like to fly out Friday night so they don't have to take time off, but still have a full Saturday in their destination.
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Old Jun 26, 22, 4:34 pm
  #1315  
 
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Originally Posted by Xandrios View Post
Interesting. The LH check in agent told you to use the SkyPriority priority lane, going through the 'back entrance'? This one:



Some people have been doing that previously but this was considered 'against the rules'. Was there any agent at the gate to check your LH boarding pass, and did they let you through without having to argue with them? Or you just went through the gates with the "do not enter" sign without talking to anyone? (I'd have done the same, by the way..)
LH agent wasn't very helpful, was just told "back towards the KLM SkyPriority". So I may have used the wrong lane. But yes I was allowed with LH BP (agent checking each BP, no arguing required).
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Old Jun 27, 22, 3:21 am
  #1316  
 
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My question is not about KLM, but it is about the mess at AMS, so I hope itís okay to ask here.
On Sunday July 17 I hope to fly to VNO on Air Baltic. Air Baltic is not a SkyTeam member.
Iím currently booked in Economy. If I upgrade to Business Class will I be allowed to use the priority line at security?
Thanks in advance for any replies!
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Old Jun 27, 22, 3:43 am
  #1317  
 
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9:20 AM on Monday 27/6. Line stretching past the tents outside.

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Old Jun 27, 22, 5:52 am
  #1318  
 
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Been keeping an eye on this thread for a while. Now that I need to settle for a time of arrival, I'd like some advice. I've used Schiphol plenty times, but never with a cat or in super crowded times.

We are flying Wed 29th of June in the afternoon, within Schengen zone with check-in at departure 1 for emigration purposes as EU citizens, I believe this is without passport check. We're with a cat that doesn't like being caged, goes into the cabin with us (so no check-in for him). Two checked-in luggage and a KLM flex ticket (Skypriority). Planning to come with the train so we can avoid bottleneck entrance.

I'm not sure where I read that departure 2 is where the Skypriority security is. Is this true? Or just use check-in behind dep 1?

Suggested comfortable time would be 2 hours according to the Wiki. Can somebody confirm this for my situation? I'm currently considering 3 hours in advance since procedure might take longer with a cat at security. Thanks!
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Old Jun 27, 22, 6:36 am
  #1319  
 
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Just received a call from a somewhat panicked family member at AMS. Arrival at the airport exactly 4 hr before departure. KLM baggage drop took two hours (not sure if that was due to a queue or them not letting any bags be checked prior to a specific time). They called me while stuck in the line for non-Schengen Departures 2 security (non-prio) at the time of departure of their flight, ready to give up and bail.

Manage to convince them to give it a try and stay in line. They got through about half an hour later and were still able to board, around 45m after standard departure time. Original departure ~13:30, they arrived at the airport ~09:30 and in the end boarded after 14:00. Flight departed shortly after.

Now the question is if their luggage had already been offloaded...
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Old Jun 27, 22, 7:53 am
  #1320  
 
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S to NS queue at around 3PM today. It's longer than at the same time last Saturday, but it looks reasonable enough still.

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