Mess in AMS today - April 2022 onwards

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Old Aug 17, 22, 5:33 pm   -   Wikipost
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The latest suggestions and state of the Mess in Amsterdam of Summer '22 - short staffing and security issues.

Starting late April/early May 2022, Amsterdam Airport Schiphol is showing signs of chronic, and at times extreme, overcrowding. This thread is dedicated largely to the discussion of the same.

We have created this wiki to have a single point of reference, updated periodically with tips, tricks and reports of current state.

Bottlenecks

As of June 2nd, there are 2 bottlenecks at the airport.
1. Entrance to the terminal building from outside (arrival by car)
2. Security checks.

As of June 20th, unsatisfactory situation has been reported also on all arrival passport checks.

Tips to deal with Entrance to the terminal building lines

As of July 3rd, you could enter the terminal from train station without hindrance. On travel heavy days, consider getting dropped off at Hoofdorp, Zuid or Lelylaan and taking a train one station instead.
Privium holders are reportedly able to bypass lines by showing the Privium card.
Note: Schiphol is sometimes limiting access to passengers 4 hours before the flight, both from outside and through Schiphol plaza.
The checks do happen, but you are very likely to be able to bypass them from Schiphol Plaza (arrival by train or bus) by using the lift or stairs instead of inclined travelators.


Tips to deal with Security lines

There are currently three departure checkpoints into the main terminal area (plus one for the lowcost wing). Departures 1 and 2 are used for Schengen flights, Departures 2 and 3 for non-Schengen. (You can, however, turn left after leaving checkpoint for Departures 1 and reach exit control).
You don't have to use the checkpoint in your airlines departure area, so check if one of the other ones has a shorter line. However keep in mind that transfer passport control might bring additional delay.
If you have priority, ignore the main entrances to the checkpoints, particularly 1 and 2. Especially ignore the line for the stairs to checkpoint 2. Enter via SkyPriority zone, either via front if you have STE+/SP, or via back from Oversized Baggage point. There is a Privium card reader if you are a holder, alternatively sneak by opening one-way gate by hand.
The stairs at the back of SP zone are now official and only access point for priority for Schengen. The position is manned and access rules are strictly enforced.
Once upstairs, you can enter the lines for Departures 2 directly, or take a left, then another left, and you'll find yourself in Departures 1 checkpoint area.
Once upstairs, staff direct you either to enter rightmost lane in checkpoint 2, or to turn left to proceed to leftmost lane of checkpoint 1.
Privium holders can alternatively use Privium gates at otherwise closed Departures 1 checkpoint entry (behind check-in row 3), join the rightmost lane of checkpoint 1. There is going to be some mixing with non-prio pax at the filter, but on the upside, there is guaranteed no non-Privium priority pax coming up the stairs so you are virtually guaranteed to have no more than ~5 people in the queue immediately in front of the filter.

Tips to deal with Immigration / Passport Control lines

There are four options for arriving (from secure location) passengers. One is to use transfer passport control, one is to use passport control by F gates and another is to use passport control by E gates. There are also stairs by end of D pier next to the transfer control. All these feed into different lines.
There is no trick, just see if one of the other ones is shorter, depending on where the majority of recently arrived flights are docked.

Passengers arriving from unsecure locations cannot reach these without going through transit security. The only option is to follow the signs for entry control.

If you really want to make sure you're safe and are willing to pay extra

Schiphol VIP services are available at 390 for the first, 175 for each additional passenger (excl. VAT; with VAT rates are 471.90+211.75)
VIP service is at capacity and is not accepting new reservations.

General timeline suggestions

For Privium passengers, 1 hour should be comfortable in almost all cases.
For SkyPriority passengers, 1.5 hours should be comfortable in almost all cases.
For other priority passengers, it really depends on whether the priority lines are open but I would personally aim for 1.5 - 2 hours. Worst case you can sneak into the SkyPriority area from the back and use the gates there (your BP will be accepted). The priority line behind SP area is now open to all prio pax.
For non-priority passengers, realistically, 4 hours should be enough except at the worst times. Anyone informed enough to post here will probably also understand that the entire airport (except the easyJet gates I guess) is connected airside and you can shop around the different security areas depending on how bad the lines look.

Common Questions

I'm transferring from a non-schengen to a non-schengen flight in XX, will I make it?
Yes, you will.
If you arrive from a secure area (EU, UK, US, Canada, direct non-stop SIN): You then navigate yourself within the departures area to your non-schengen flight out of AMS and this takes less than 20 minutes, even if you have to walk from D gates to G gates.
If you arrive from non-secure area (other than mentioned; SIN flights via DPS): You will have to follow transit signs for transit security. There are no reports of transit security taking unusually long.

If you want to print your BP for the next segment, there are many transfer check-in machines across the non-schengen gates for you to print your BP, do check-in/document check, change seat, and etc for your next flight. No security or immigration is involved and odds are, you will wait at the gate for boarding, If you are FB Gold and up, STE+, or flying in business class, you will have access to the Crown Lounge and can grab a bite, get some work done, take a shower, or rent one of the sleeping pods depending on how long your transit is.


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Old Jun 25, 22, 1:21 pm
  #1291  
 
Join Date: Jan 2022
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I cheered too early. Been sitting duck for about 30 minutes as there was no ground crew to load the luggage.

The gate push notification from the KLM app was just as late. Boarding started 20h35 and completed some 20 minutes later. Notification came around 21:15, at the same time as the ground crew.

coincidence? i think not.

Edit: 1 hour of sitting duck, of which 30 minutes past SDT. Could've been worse, like the plane where they left without luggage the other day posted by someone else.

Last edited by b12e; Jun 25, 22 at 1:44 pm
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Old Jun 25, 22, 1:40 pm
  #1292  
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Originally Posted by dubistokay View Post
And does ST E+ held with another ST airline (ITA) give access to priority security?
Yes. Having ElitePlus status on the boarding pass or the valid card should get the E+ access to the priority security line when flying a SkyTeam airline out of AMS.
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Old Jun 25, 22, 2:04 pm
  #1293  
 
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Originally Posted by b12e View Post
KL's schengen lounge feels deserted. This is typically the busy area, but even one of the KL staff said "this pasta looks disgusting " ("ziet er niet uit") so there's that.
pasta or place?
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Old Jun 25, 22, 2:49 pm
  #1294  
 
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Originally Posted by Xandrios View Post
As far as I am aware this is a DL Skymiles benefit, but not a KLM or Flying Blue one. The times that I've travelled with colleagues this was definitely not the case.
At AMS I used to ask at checkin for putting SP on my family's BP's. Usually no problem.
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Old Jun 25, 22, 2:51 pm
  #1295  
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For those having the opportunity and wish to evade Schiphol:

Aegean (A3) has started to operate 2x p/week (Thu/Sun) the route Athens - Eindhoven vv.
https://www.luchtvaartnieuws.nl/nieu...dhoven-airport It arrives back late in Athens though.
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Old Jun 25, 22, 3:23 pm
  #1296  
 
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Originally Posted by lindros2 View Post
pasta or place?
pasta. As in nobody in his right mind would eat it and come sit in the food section for it.
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Old Jun 25, 22, 4:23 pm
  #1297  
 
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Originally Posted by b12e View Post
pasta. As in nobody in his right mind would eat it and come sit in the food section for it.
a.u.b.
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Old Jun 25, 22, 5:13 pm
  #1298  
 
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Having not transited AMS, I was hoping for some help navigating our transfer wondering about security or passport control, etc. There's actually 2 separate itineraries, one for wife and I, and one for our friend.

Wife and I, flying KLM FLR-AMS-DUB in coach. Have 1:40 layover.

Friend flying KLM FLR-AMS-SEA in coach. She has 1:35 layover.

A little nervous about our transfer times as I am unsure following this thread if most of the congestion is for travelers getting through checkin and security, or airside where we'll be. Thanks for any help/advice, and fingers crossed our flights don't get changed/canceled prior to.
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Old Jun 25, 22, 5:31 pm
  #1299  
 
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Most of congestion is at security, which you will not go through, and at times at entering passport control. You will only go through exit control, which should leave you with comfortable transfers.
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Old Jun 25, 22, 11:00 pm
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Originally Posted by Jed33d View Post
Having not transited AMS, I was hoping for some help navigating our transfer wondering about security or passport control, etc. There's actually 2 separate itineraries, one for wife and I, and one for our friend.

Wife and I, flying KLM FLR-AMS-DUB in coach. Have 1:40 layover.

Friend flying KLM FLR-AMS-SEA in coach. She has 1:35 layover.

.
If I am right both including Ireland are Schengen -> non Schengen and you will have to pass immigration airside. As Fabo said most of the problems are with security landside -> airside. So this also should work. I have seen long lines at times there but don't think this would have been > 1 hour. If for some reason there is this incredible queue even for immigration, gently asking if you can pass here and there due to your connection hopefully will work.

This of course assuming flights are not delayed, but that is a regular risk. And KLM has duty of care so that implies rebooking and so on.
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Old Jun 25, 22, 11:05 pm
  #1301  
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Having flown so much, my experience at international transit is still limited. Flying LAX-AMS-MXP (business) on USA passport. Luggage checked through. Transit time (mid-August) is 1 hour 10 minutes. So that means only Schengen passport entry, no security, no problem?
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Old Jun 26, 22, 12:05 am
  #1302  
 
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Originally Posted by sbrower View Post
Having flown so much, my experience at international transit is still limited. Flying LAX-AMS-MXP (business) on USA passport. Luggage checked through. Transit time (mid-August) is 1 hour 10 minutes. So that means only Schengen passport entry, no security, no problem?
Well, the good news is that at least you won't miss the long flight...
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Old Jun 26, 22, 12:42 am
  #1303  
 
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We are here right now Sunday 8.30am and the times

From drop off outside to sit down at gate is around 2 hrs. Not great but not a complete disaster. Lines are epic but they do keep moving.
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Old Jun 26, 22, 1:17 am
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Originally Posted by HadesNL View Post
For those having the opportunity and wish to evade Schiphol:

Aegean (A3) has started to operate 2x p/week (Thu/Sun) the route Athens - Eindhoven vv.
https://www.luchtvaartnieuws.nl/nieu...dhoven-airport It arrives back late in Athens though.
Dutch press is reporting massive queues in Eindhoven airport.... https://www.telegraaf.nl/nieuws/2291...dhoven-airport
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Old Jun 26, 22, 1:26 am
  #1305  
 
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Wife reported this morning arriving from BRU with the first EU flight of the day no one at passport control for transit to non-Schengen (expected). Only one K-Mar booth open though. Some announcements were made for PAX transiting to non-EU to rush to their gate (they landed at 7:00 and there were connecting PAX on DLs early morning to ATL).

Interestingly they made an announcement at BRU while still at the gate saying that they were waiting for about 25% of the passengers and delaying the departure by 15 min to accommodate them (BRU was very busy this morning around 5). They did wait, but no one actually showed up and they departed anyway.

ts a delicate balance for crews and control at the moment to balance between PAX not boarding on time, losing departure slots, delaying PAX that boarded on time etc. And for once (baring the occasional strike), kind of the airports fault, not the airline?
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