Mess in AMS today - April 2022 onwards

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Old Jul 3, 22, 7:36 am   -   Wikipost
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The latest suggestions and state of the Mess in Amsterdam of Summer '22 - short staffing and security issues.

Starting late April/early May 2022, Amsterdam Airport Schiphol is showing signs of chronic, and at times extreme, overcrowding. This thread is dedicated largely to the discussion of the same.

We have created this wiki to have a single point of reference, updated periodically with tips, tricks and reports of current state.

Bottlenecks

As of June 2nd, there are 2 bottlenecks at the airport.
1. Entrance to the terminal building from outside (arrival by car)
2. Security checks.

As of June 20th, unsatisfactory situation has been reported also on all arrival passport checks.

Tips to deal with Entrance to the terminal building lines

As of July 3rd, you could enter the terminal from train station without hindrance. On travel heavy days, consider getting dropped off at Hoofdorp, Zuid or Lelylaan and taking a train one station instead.
Privium holders are reportedly able to bypass lines by showing the Privium card.
Note: Schiphol is sometimes limiting access to passengers 4 hours before the flight, both from outside and through Schiphol plaza.
The checks do happen, but you are very likely to be able to bypass them from Schiphol Plaza (arrival by train or bus) by using the lift or stairs instead of inclined travelators.


Tips to deal with Security lines

There are currently three departure checkpoints into the main terminal area (plus one for the lowcost wing). Departures 1 and 2 are used for Schengen flights, Departures 2 and 3 for non-Schengen. (You can, however, turn left after leaving checkpoint for Departures 1 and reach exit control).
You don't have to use the checkpoint in your airlines departure area, so check if one of the other ones has a shorter line. However keep in mind that transfer passport control might bring additional delay.
If you have priority, ignore the main entrances to the checkpoints, particularly 1 and 2. Especially ignore the line for the stairs to checkpoint 2. Enter via SkyPriority zone, either via front if you have STE+/SP, or via back from Oversized Baggage point. There is a Privium card reader if you are a holder, alternatively sneak by opening one-way gate by hand.
The stairs at the back of SP zone are now official and only access point for priority for Schengen. The position is manned and access rules are strictly enforced.
Once upstairs, you can enter the lines for Departures 2 directly, or take a left, then another left, and you'll find yourself in Departures 1 checkpoint area.
Once upstairs, staff direct you either to enter rightmost lane in checkpoint 2, or to turn left to proceed to leftmost lane of checkpoint 1.
Privium holders can alternatively use Privium gates at otherwise closed Departures 1 checkpoint entry (behind check-in row 3), join the rightmost lane of checkpoint 1. There is going to be some mixing with non-prio pax at the filter, but on the upside, there is guaranteed no non-Privium priority pax coming up the stairs so you are virtually guaranteed to have no more than ~5 people in the queue immediately in front of the filter.

Tips to deal with Immigration / Passport Control lines

There are four options for arriving (from secure location) passengers. One is to use transfer passport control, one is to use passport control by F gates and another is to use passport control by E gates. There are also stairs by end of D pier next to the transfer control. All these feed into different lines.
There is no trick, just see if one of the other ones is shorter, depending on where the majority of recently arrived flights are docked.

Passengers arriving from unsecure locations cannot reach these without going through transit security. The only option is to follow the signs for entry control.

If you really want to make sure you're safe and are willing to pay extra

Schiphol VIP services are available at 390 for the first, 175 for each additional passenger (excl. VAT; with VAT rates are 471.90+211.75)
VIP service is at capacity and is not accepting new reservations.

General timeline suggestions

For Privium passengers, 1 hour should be comfortable in almost all cases.
For SkyPriority passengers, 1.5 hours should be comfortable in almost all cases.
For other priority passengers, it really depends on whether the priority lines are open but I would personally aim for 1.5 - 2 hours. Worst case you can sneak into the SkyPriority area from the back and use the gates there (your BP will be accepted). The priority line behind SP area is now open to all prio pax.
For non-priority passengers, realistically, 4 hours should be enough except at the worst times. Anyone informed enough to post here will probably also understand that the entire airport (except the easyJet gates I guess) is connected airside and you can shop around the different security areas depending on how bad the lines look.

Common Questions

I'm transferring from a non-schengen to a non-schengen flight in XX, will I make it?
Yes, you will. Non-schengen to non-schengen transfers happen by first arriving at AMS.
If you arrive from a secure area (EU, UK, US, Canada, direct non-stop SIN): You then navigate yourself within the departures area to your non-schengen flight out of AMS and this takes less than 20 minutes, even if you have to walk from D gates to G gates.
If you arrive from non-secure area (other than mentioned; SIN flights via DPS): You will have to follow transit signs for transit security. There are no reports of transit security taking unusually long.

If you want to print your BP for the next segment, there are many transfer check-in machines across the non-schengen gates for you to print your BP, do check-in/document check, change seat, and etc for your next flight. No security or immigration is involved and odds are, you will wait at the gate for boarding, If you are FB Gold and up, STE+, or flying in business class, you will have access to the Crown Lounge and can grab a bite, get some work done, take a shower, or rent one of the sleeping pods depending on how long your transit is.

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Old Jun 22, 22, 8:38 am
  #1201  
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Tip 1:

Follow twitter # Schiphol > latest
https://twitter.com/hashtag/schiphol?f=live
https://twitter.com/search?q=%23klm&...d_query&f=live
to get an idea of queues at the airport reported by twitter users


Tip 2 : concerning Kmar passport control
these are the passports the E-gates accept:

EU: Schengen countries
Switserland
USA
Canada
Australia
New Zealand
South Korea
Japan
Hongkong

If the E-gates actually work, you can use above pictured countries' passports to use them
An explaination if they work: https://magazines.defensie.nl/kmarma...genlijk_8-2015



---------------------
If you hold an UK passport:
https://www.schiphol.nl/en/page/brexit/


As a British passenger,
you may no longer use the automated passport control system upon arrival.
Instead, follow the ‘all passports’ signs to a manual desk.

You may still use the automated passport control system upon departure, however.
The Royal Netherlands Marechaussee will then stamp your passport

Checks for transfer passengers

Transfer passengers arriving from the UK do not need to pass through Security Control again at Schiphol and must only go through Passport Control if they cross the Schengen border.

Last edited by HadesNL; Jun 22, 22 at 8:49 am
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Old Jun 22, 22, 8:55 am
  #1202  
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Join Date: Jan 2011
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Thanks to :

https://insideflyer.nl/op-deze-64-eu...egeling-terug/
and
https://aeroroutes.com/eng/220620-kljul22eu?rq=Klm%20

Their infirmation:
Planned July/August 2022 frequency adjustment, based on schedule comparison 05JUN22 vs 19JUN22:
Amsterdam – Aalborg111 > 108 flights (August 114 > 108)
Amsterdam – Aberdeen 121 > 118 (August 125 > 118)
Amsterdam – Barcelona 160 > 158 (August 159 > 154)
Amsterdam – Belfast 29 > 25 (August only)
Amsterdam – Bergen 123 > 118 (July only)
Amsterdam – Berlin 205 > 194 (August 211 > 205)
Amsterdam – Billund 123 > 115 (August 127 > 123)
Amsterdam – Birmingham 125 > 121 (August 127 > 120)
Amsterdam – Bologna 93 > 92 (July only)
Amsterdam – Bordeaux 118 > 116 (August 117 > 115)
Amsterdam – Brussels 124 > 112 (August 124 > 122)
Amsterdam – Bucharest 84 > 82 (August 88 > 79)
Amsterdam – Cardiff 52 > 48 (August 53 > 48)
Amsterdam – Copenhagen 184 > 182 (August 186 > 184)
Amsterdam – Cork 58 > 55 (August 60 > 58)
Amsterdam – Dresden 28 > 25 (August 28 > 24)
Amsterdam – Dublin 146 > 135 (August 150 > 141)
Amsterdam – Dusseldorf 121 > 114 (August 125 > 124)
Amsterdam – Edinburgh 124 > 116 (August 124 > 122)
Amsterdam – Florence 134 > 131 (August 132 > 126)
Amsterdam – Frankfurt 135 > 132 (August 137 > 133)
Amsterdam – Gdansk 84 > 76 (August 82 > 79)
Amsterdam – Geneva 164 > 162 (August only)
Amsterdam – Genoa 39 > 36 (August 36 > 33)
Amsterdam – Gothenburg 150 > 143 (August 153 > 148)
Amsterdam – Graz 21 > 19 (July only)
Amsterdam – Hamburg 142 > 136 (August 142 > 134)
Amsterdam – Hannover 74 > 72 (July only)
Amsterdam – Helsinki 94 > 92 (August 96 > 92)
Amsterdam – Inverness 55 > 54 (July only)
Amsterdam – Krakow 89 > 86 (August 88 > 80)
Amsterdam – Kristiansand 60 > 59 (August only)
Amsterdam – Leeds/Bradford 82 > 76 (August 82 > 76)
Amsterdam – Lisbon 120 > 118 (August 119 > 116)
Amsterdam – London City 165 > 163 (August 169 > 168)
Amsterdam – London Heathrow 285 > 275 (August 295 > 286)
Amsterdam – Luxembourg 86 > 80 (August 88 > 79)
Amsterdam – Lyon 121 > 108 (August 122 > 115)
Amsterdam – Madrid 154 > 151 (August 153 > 149)
Amsterdam – Manchester 177 > 175 (August 180 > 174)
Amsterdam – Montpellier 42 > 40 (August 38 > 32)
Amsterdam – Munich 152 > 146 (August 156 > 155)
Amsterdam – Newcastle 120 > 106 (August 122 > 113)
Amsterdam – Nice 121 > 117 (August 123 > 117)
Amsterdam – Norwich 74 > 72 (August only)
Amsterdam – Nuremberg 87 > 83 (August 90 > 84)
Amsterdam – Oslo 186 > 176 (August 186 > 172)
Amsterdam – Paris CDG 150 > 144 (August 154 > 152)
Amsterdam – Poznan 28 > 25 (August 29 > 22)
Amsterdam – Prague 120 > 113 (August 122 > 117)
Amsterdam – Rome 155 > 151 (August 155 > 148)
Amsterdam – Stavanger 120 > 117 (August 122 > 121)
Amsterdam – Stockholm Arlanda 160 > 158 (August 162 > 158)
Amsterdam – Stuttgart 124 > 120 (August 127 > 123)
Amsterdam – Teesside 51 > 45 (August 57 > 53)
Amsterdam – Toulouse 94 > 84 (August 93 > 83)
Amsterdam – Trondheim 93 > 91 (July only)
Amsterdam – Turin 32 > 26 (August 33 > 29)
Amsterdam – Valencia 60 > 59 (August 64 > 61)
Amsterdam – Venice 119 > 116 (August 121 > 118)
Amsterdam – Warsaw 121 > 117 (August 121 > 114)
Amsterdam – Wroclaw 31 > 26 (August 31 > 28)
Amsterdam – Zagreb 60 > 59 (July only)
Amsterdam – Zurich 150 > 145 (August 154 > 145)

Additional changes may be filed in the next few days

Check your bookings if you are affected!
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Old Jun 22, 22, 9:22 am
  #1203  
 
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Originally Posted by HadesNL View Post
Tip 1:

Follow twitter # Schiphol > latest
https://twitter.com/hashtag/schiphol?f=live
https://twitter.com/search?q=%23klm&...d_query&f=live
to get an idea of queues at the airport reported by twitter users


Tip 2 : concerning Kmar passport control
these are the passports the E-gates accept:

EU: Schengen countries
Switserland
USA
Canada
Australia
New Zealand
South Korea
Japan
Hongkong

If the E-gates actually work, you can use above pictured countries' passports to use them
An explaination if they work: https://magazines.defensie.nl/kmarma...genlijk_8-2015



---------------------
If you hold an UK passport:
https://www.schiphol.nl/en/page/brexit/


As a British passenger,
you may no longer use the automated passport control system upon arrival.
Instead, follow the ‘all passports’ signs to a manual desk.

You may still use the automated passport control system upon departure, however.
The Royal Netherlands Marechaussee will then stamp your passport

Checks for transfer passengers

Transfer passengers arriving from the UK do not need to pass through Security Control again at Schiphol and must only go through Passport Control if they cross the Schengen border.
I know the eGates aren't always open, but when did they start accepting non-EU passports (e.g., Japan, USA, or Australia)?

The Schiphol website still says: "You can use the automatic gates if you are 16 or over and hold an EU passport that contains a microchip."
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Old Jun 22, 22, 9:34 am
  #1204  
 
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Originally Posted by Billy Mumphrey View Post
I know the eGates aren't always open, but when did they start accepting non-EU passports (e.g., Japan, USA, or Australia)?

The Schiphol website still says: "You can use the automatic gates if you are 16 or over and hold an EU passport that contains a microchip."
It's been a few years now, and I believe is Schengen departures* only. Arrivals is as you quote: EU only.

EDIT: *by which I mean departing the Schengen area
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Last edited by etiene; Jun 23, 22 at 1:38 am
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Old Jun 22, 22, 10:09 am
  #1205  
 
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Originally Posted by etiene View Post
It's been a few years now, and I believe is Schengen departures only. Arrivals is as you quote: EU only.
Non-Schengen departures only. For Schengen departures there is no passport check.
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Old Jun 22, 22, 10:42 am
  #1206  
 
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Originally Posted by Billy Mumphrey View Post
I know the eGates aren't always open, but when did they start accepting non-EU passports (e.g., Japan, USA, or Australia)?

The Schiphol website still says: "You can use the automatic gates if you are 16 or over and hold an EU passport that contains a microchip."
I was about to ask the same question!
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Old Jun 22, 22, 10:45 am
  #1207  
 
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Originally Posted by Sjoerd View Post
My friends also queued more than 4 hours (security screening) on Monday and also missed their flight.
Meanwhile, Schiphol is telling passengers not to come to the airport more than 4 hours in advance.
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Old Jun 22, 22, 11:19 am
  #1208  
 
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Originally Posted by kochleffel View Post
Meanwhile, Schiphol is telling passengers not to come to the airport more than 4 hours in advance.
afaik, they're not letting people in more than 4 hours in advance. That's why they moved the queue outside 😄
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Old Jun 22, 22, 12:39 pm
  #1209  
 
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Originally Posted by Sjoerd View Post
Nope. It could have happened. My friends also queued more than 4 hours (security screening) on Monday and also missed their flight.
Do you know what your friends ended up doing? I am also reading many reports that are also true (contrary to what some may wish to believe), that the airlines are telling passengers who miss their flights that it is too bad - they have no obligation to put them on another flight or refund them and that it does not fall under EU261 because you missed the flight. Hearing multiple reports as well of some planes leaving missing upwards of 60 passengers; some flights closing doors and not allowing people on then sitting at the gate for two hours while they offload their bags; and then some reports of pilots announcing they were waiting for the passengers because it will be just as long of a delay if they wait to offload bags then if they wait on the passengers themselves.

I read this morning also in the Dutch Review that there might end up being some sort of class action suit against Schipol for all the people who missed their flights and the airline either int rebook or wouldn't refund.

What an absolute mess...I have a daughter flying out on June 29 and her boyfriend flying out three days later.

And one other question...has anyone here every use the Yotelair inside Schipol for the night before? The price is ridiculous but still a heck of a lot cheaper than buying last minute tickets to the States. I am also reading reports of people using this to make sure they are through the queues the night before.
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Old Jun 22, 22, 1:18 pm
  #1210  
 
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Originally Posted by odie11 View Post
Do you know what your friends ended up doing?
They queued for another two hours at the transit desk and were told they could not be rebooked on another flight to Barcelona that day. They went home and are still waiting for their bags. Fortunately the weather was nice today and I saw on Facebook they were in Bloemendaal.
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Old Jun 22, 22, 1:42 pm
  #1211  
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Originally Posted by Billy Mumphrey View Post
I know the eGates aren't always open
Data point from yesterday:

- 11.20 a.m. Schengen to non-Schengen. eGates all open, no queues there or at the manned desks. I forgot to check how many of the latter were open.

- 13.20 p.m. Non-Schengen to Schengen. eGates all open, not even a handful of pax using them. Every single manned desk open. There was a crowd waiting in line, but the queue did not extend beyond the tensabarriers.

In both instances I was the only one using Privium, and through in 30 seconds or so.

Johan
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Old Jun 22, 22, 2:41 pm
  #1212  
 
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Originally Posted by johan rebel View Post
Data point from yesterday:

- 11.20 a.m. Schengen to non-Schengen. eGates all open, no queues there or at the manned desks. I forgot to check how many of the latter were open.

- 13.20 p.m. Non-Schengen to Schengen. eGates all open, not even a handful of pax using them. Every single manned desk open. There was a crowd waiting in line, but the queue did not extend beyond the tensabarriers.

In both instances I was the only one using Privium, and through in 30 seconds or so.

Johan
Thanks Johan. You show it is hit or miss. So much wondering what I will find Sunday 26 noon-ish...
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Old Jun 22, 22, 3:03 pm
  #1213  
 
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Originally Posted by atflyer View Post
Thanks Johan. You show it is hit or miss. So much wondering what I will find Sunday 26 noon-ish...
Sounds like a YMMV. The better half will be flying out of AMS on Sunday 26 10AM ish to DBV. Will be staying at Sheraton the night before. How is DBV handled being part of EU but non-schengen, will they need to go through passport control? Will they be able to travel with just a EU ID?
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Old Jun 22, 22, 3:23 pm
  #1214  
 
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Originally Posted by hsumh316 View Post
Sounds like a YMMV. The better half will be flying out of AMS on Sunday 26 10AM ish to DBV. Will be staying at Sheraton the night before. How is DBV handled being part of EU but non-schengen, will they need to go through passport control? Will they be able to travel with just a EU ID?
Yes, Croatia is not in Schengen (yet) so your better half will need to clear Schengen exit passport control at AMS. ID card of an EU country is sufficient to enter Croatia. However, better to bring a passport in case the eGates are open.
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Old Jun 22, 22, 4:30 pm
  #1215  
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Originally Posted by atflyer View Post
Thanks Johan. You show it is hit or miss. So much wondering what I will find Sunday 26 noon-ish...
We all await your findings with bated breath!

Johan
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