Mess in AMS today - April 2022 onwards

Old Jun 21, 22, 6:53 am
  #1156  
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En route to the Polderbaan

Detached from reality


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Old Jun 21, 22, 6:55 am
  #1157  
 
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Originally Posted by johan rebel View Post
Detached from reality
This was probably written for summer 2021, but we all know how that turned out with Delta becoming the dominant strain.

Or, even more likely, written in february/march, printed in april, for distribution in may so you could read it in june.

Dutch efficiency at its best.

Originally Posted by mlin32 View Post
I say it's time to bring out the guillotine.
French efficiency at its best.
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Old Jun 21, 22, 6:56 am
  #1158  
 
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That kind of tone is exactly what a frazzled passenger needs after queuing multiple hours outside Schiphol. And the overworked staff at the aeroport and airlines.

I say it's time to bring out the guillotine.
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Old Jun 21, 22, 7:11 am
  #1159  
 
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Originally Posted by Xandrios View Post
I'm guessing that they are trying to make Privium and Business/SkyPriority one and the same. It simplifies things..
Yes, I run into this as well 10 days ago
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Old Jun 21, 22, 7:18 am
  #1160  
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Originally Posted by mlin32 View Post
That kind of tone is exactly what a frazzled passenger needs after queuing multiple hours outside Schiphol. And the overworked staff at the aeroport and airlines.

I say it's time to bring out the guillotine.
They should rather make the theme from Shirley Bassy: "Send in the clowns".....
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Old Jun 21, 22, 8:29 am
  #1161  
 
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Was hoping someone could clarify something for me. Our daughter will be returning home for the summer from university. She has Delta Silver status. Will that get her in any of the fast lanes for security and/ or bypass those long queues? I am telling her to bring carry on only. Not sure if Delta is allowing for online check in for a US citizen now since no test is required. She's flying June 29 AMS-BOS 2:40PM. Thank you.
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Old Jun 21, 22, 8:31 am
  #1162  
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Originally Posted by SykesB View Post
I have never flown from AMS before. Is the above displayed queue for all Terminals or only for terminal 1.
T1 & T2.

No recent personal T3 experience, but I believe that terminal runs its own Barnum & Bailey's tent show.

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Old Jun 21, 22, 9:09 am
  #1163  
 
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Originally Posted by Xandrios View Post
I'm guessing that they are trying to make Privium and Business/SkyPriority one and the same. It simplifies things..
Privium is a Schiphol service vs SkyPriortiy/Business something of the airlines. The main reason to get Privium is to get priority, at the parking, at security and at border control (irisscan).

From the Terms and Conditions:



This they didn't:


I can't find anything about Schiphol restricting services otherwise. Being denied priority security because Privium 'doesn't give priority anymore' is a breach of contract. Schiphol will no doubt argue they do give priority, or they have exceptionally circumstances but, in my view, it's just Schiphol failing again.
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Old Jun 21, 22, 9:10 am
  #1164  
 
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Originally Posted by odie11 View Post
Was hoping someone could clarify something for me. Our daughter will be returning home for the summer from university. She has Delta Silver status. Will that get her in any of the fast lanes for security and/ or bypass those long queues? I am telling her to bring carry on only. Not sure if Delta is allowing for online check in for a US citizen now since no test is required. She's flying June 29 AMS-BOS 2:40PM. Thank you.
Had to look this up but on the Delta website it looks like Silver does not entitle SkyPriority. I think the equivalent would be Flying Blue Silver which also has no SP.
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Old Jun 21, 22, 9:13 am
  #1165  
 
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Originally Posted by mb752 View Post
Any experiences with Schengen -> Non-Schengen passport queues for transit passengers? Is a 1h5min connection later this week realistic at all?
I had the same situation (1.5hr layover). Reading it here it could be nothing to 2 hour passport wait.

I decided to call up Delta (my ticketing carrier) and I moved myself to an earlier flight inbound, now I have 3.25 hour stop in AMS and maybe a peace of mind

EDIT - My bad, my situation is the reverse from yours, I was going NS->S
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Last edited by wooootles; Jun 21, 22 at 9:24 am
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Old Jun 21, 22, 9:17 am
  #1166  
 
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Originally Posted by stefan_nl View Post
Privium is a Schiphol service vs SkyPriortiy/Business something of the airlines. The main reason to get Privium is to get priority, at the parking, at security and at border control (irisscan).

From the Terms and Conditions:



This they didn't:


I can't find anything about Schiphol restricting services otherwise. Being denied priority security because Privium 'doesn't give priority anymore' is a breach of contract. Schiphol will no doubt argue they do give priority, or they have exceptionally circumstances but, in my view, it's just Schiphol failing again.
Can someone confirm this please?
The past few months it was hit and miss,sometimes the Privium line was in operation sometimes not and had to queue with SP pax(Schengen only)

It has been silent on Privium's behalve,no communication whatsoever.
Thankfully Thursday is my last flight, and i will steer clear from Schiphol till September.
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Old Jun 21, 22, 9:23 am
  #1167  
 
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Originally Posted by Netherlines View Post
Can someone confirm this please?
The past few months it was hit and miss,sometimes the Privium line was in operation sometimes not and had to queue with SP pax(Schengen only)

It has been silent on Privium's behalve,no communication whatsoever.
Thankfully Thursday is my last flight, and i will steer clear from Schiphol till September.
see Schiphol | General Terms & Conditions
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Old Jun 21, 22, 9:24 am
  #1168  
 
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Ain't this a doozy.

Originally Posted by fifty_two View Post
hi

a friend will fly with TK to AMS , transit one night lanside in amsterdam and then UA the day after to IAH , what about queues for such journey ?

I suggested her to not leave the NS area and sleep in mercure , i know here its KL not UA but any idea if UA will allow online checkin and if its possible to fly with to the US with electronic BP only ??
She might be able to do a document check at a transit counter airside.

Originally Posted by Xandrios View Post
I'm guessing that they are trying to make Privium and Business/SkyPriority one and the same. It simplifies things..
The way it used to be before this meltdown. You'll find a lot of mentions from Johan and other decrying when Privium lost their own security and was merged with standard priority, now since this crisis, it seems that how Privium is handled depends on the mood of the on-duty supervisor. Sometimes it's separate, sometimes it's together, sometimes it does not get prio at all.

Considering that the alternate route from Dep2 (SkyPriority stairs) prio to Dep1 prio checkpoint is now closed, I wonder if it would not be better for Privium holders to make use of Dep1 entrance as opposed to Dep2 stairs. Note that I don't mean the stairs opposite SP checkin zone, but the entrance behind checkins 1-6
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Old Jun 21, 22, 9:59 am
  #1169  
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Originally Posted by KLflyerRalph View Post
Not being familiar with an exotic FFP card may be forgiven, but the airports’s own membership program? Placing cluelese office staff after the BP gates may do more harm than good. Did you let Privium know about this?
I'll mail them when I get home.

A colleague who went through the Priority access point just before I went through the Privium one, spent some 30 minutes longer in line than I did. When I met him later at the gate he told me that after I had gone through the checkpoint another half dozen Privium pax arrived. They were all sent to the back of the line by the same lady. Some of them did not take it lying down, and caused a ruckus. There was a lot of yelling, waving of cards and recording of the Schiphol lady with cellphones. She was tiny by any standards, and called for backup, which arrived in the form of a hulk. The Privium members then had no choice but to meekly fall in line. Literally.

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Old Jun 21, 22, 10:08 am
  #1170  
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Originally Posted by Netherlines View Post
It has been silent on Privium's behalve,no communication whatsoever.
Deafening.

As soon as things started going haywire Privium should have sent members an email, explaining what was going on, what the airport was going to do about it, and how they were going to ensure that members would continue to enjoy the privileges they are paying for.

All we got was an email announcing a price hike.

Disgraceful.

Johan
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