Mess in AMS today - April 2022 onwards
Jun 19, 2022, 11:27 pm
#1066
Join Date: May 2011
Posts: 12
Checked or Carry-on Luggage
Would like to get input from this forum if it is better to check luggage or carry-on when flying from Schiphol to the US. We are flying Business Class with United Airlines in mid-August from AMS to ORD at 11:00 am. We will not be able to get to the airport before 8:30 am and have concerns based on what I have been reading that this may not be enough time to catch our flight. I would appreciate any suggestions to try to expedite our way through security.
Jun 20, 2022, 2:19 am
#1067
Join Date: Jul 2005
Location: 39000ft
Posts: 956
Yep. I get the same message, namely:
"Due to unforeseen circumstances related to your trip, you may change your flight without a change fee. If you select a higher fare type, the fare difference will be charged."
The period of free-wavers now as per KLM website is 17-26 June. My itinerary includes a departure on 24th but return on 28th, so not sure if that confuses the system?
"Due to unforeseen circumstances related to your trip, you may change your flight without a change fee. If you select a higher fare type, the fare difference will be charged."
The period of free-wavers now as per KLM website is 17-26 June. My itinerary includes a departure on 24th but return on 28th, so not sure if that confuses the system?
I am wondering, are these changes unlimited? Or is only the first change for free? How smart is their IT?
Jun 20, 2022, 2:38 am
#1068
Join Date: Nov 2003
Posts: 511
For info, after calling reservations I was told that I can change the booking without needing to pay the fare difference and change fee. There is an issue with the website.
Jun 20, 2022, 2:59 am
#1069
FlyerTalk Evangelist
Join Date: Oct 2000
Posts: 14,352
Jun 20, 2022, 3:09 am
#1070
FlyerTalk Evangelist
Join Date: Oct 2000
Posts: 14,352
If you are price conscious then Hoofdorp, Sloterdijk and Zuid are all perfectly fine locations with very easy access to Schiphol- as others have said, you might lose around 15-20 minutes compared with the Hilton and Sheraton, which is a minor inconvenience
Johan
Jun 20, 2022, 3:13 am
#1071
Join Date: Jan 2011
Location: AMS+IAH
Programs: Lufthansa: Senator || IHG: Diamond Royal Ambassador Inner Circle || Plutonium Status
Posts: 3,504
Sorry if this has been posted before:
Whoops: got the date confused with Schiphol's warning banner.
Thanks Xandrios for the right check!
7 June 2022 published:
https://www.schiphol.nl/en/page/left-side-security-check-closed/
https://www.schiphol.nl/nl/pagina/linker-gedeelte-security-dicht/
Whoops: got the date confused with Schiphol's warning banner.
Thanks Xandrios for the right check!
https://www.schiphol.nl/en/page/left-side-security-check-closed/
https://www.schiphol.nl/nl/pagina/linker-gedeelte-security-dicht/
Last edited by HadesNL; Jun 20, 2022 at 2:12 pm
Jun 20, 2022, 3:30 am
#1072
Join Date: Jan 2011
Location: AMS+IAH
Programs: Lufthansa: Senator || IHG: Diamond Royal Ambassador Inner Circle || Plutonium Status
Posts: 3,504
First foreign airline victim due to slot restrictions:
Easyjet announces cancellations
- instead of selling ticket at 97% capacity, this will be reduced to 90%
- this comes extra besides present cancellations to Gatwick & Luton airports
Source:
https://www.nu.nl/economie/6207491/e...elstekort.html
https://www.rtlnieuws.nl/economie/artikel/5316157/easyjet-schrapt-vluchten-schiphol-amsterdam
https://www.ad.nl/binnenland/easyjet-gaat-deze-zomer-meer-vluchten-schrappen-op-schiphol-aantal-nog-onbekend~ab833cbf/
Easyjet announces cancellations
- instead of selling ticket at 97% capacity, this will be reduced to 90%
- this comes extra besides present cancellations to Gatwick & Luton airports
Source:
https://www.nu.nl/economie/6207491/e...elstekort.html
https://www.rtlnieuws.nl/economie/artikel/5316157/easyjet-schrapt-vluchten-schiphol-amsterdam
https://www.ad.nl/binnenland/easyjet-gaat-deze-zomer-meer-vluchten-schrappen-op-schiphol-aantal-nog-onbekend~ab833cbf/
Last edited by HadesNL; Jun 20, 2022 at 7:04 am
Jun 20, 2022, 4:56 am
#1073
Join Date: Jan 2011
Location: AMS+IAH
Programs: Lufthansa: Senator || IHG: Diamond Royal Ambassador Inner Circle || Plutonium Status
Posts: 3,504
Another background story about how leadership thinks as an overdrive ostrich.
Dutch Parool:
https://www.parool.nl/amsterdam/klm-...w.google.nl%2F
The unshaken belief that transit passengers at Schiphol have nothing to fear:
Schiphol liet bij de bekendmaking van de plannen vorige week al weten dat transferreizigers, die op de luchthaven van de ene vlucht uit het buitenland overstappen op de andere, ongemoeid kunnen blijven. Bij overstappende reizigers, een derde van de in totaal 60 miljoen reizigers die dit jaar op Schiphol worden verwacht, is er volgens operationeel directeur Patricia Vitalis nauwelijks sprake van problemen.
Het merendeel van de transferpassagiers en hun handbagage is al op de plek van vertrek gecontroleerd of ondergaat dat bij aankomst op de eindbestemming , zodat dat niet nog eens op Schiphol hoeft te gebeuren. Wel moet van een klein deel van de overstappers het paspoort nog worden gecontroleerd.
* shaking my head *
Leadership seems to have no active memory of:
+capacity restrictions,
+staff redeployment across departures & arrivals
+ Kmar passportcontrol / e-gates /
+transit security staff /
+luggage handlers /
+runway refurbishments /
+ linmited groundstaff
all that balances on a giant scale,
ready to tip over,
maybe helped by wrong wind directions or the occasional summer thunder storm.....
They seem to forget the last time begining of June,
When planes departing back to Amsterdam leaving passengers stranded across out-stations:
https://www.reuters.com/business/aer...ay-2022-06-04/
Dutch Parool:
https://www.parool.nl/amsterdam/klm-...w.google.nl%2F
The unshaken belief that transit passengers at Schiphol have nothing to fear:
Schiphol liet bij de bekendmaking van de plannen vorige week al weten dat transferreizigers, die op de luchthaven van de ene vlucht uit het buitenland overstappen op de andere, ongemoeid kunnen blijven. Bij overstappende reizigers, een derde van de in totaal 60 miljoen reizigers die dit jaar op Schiphol worden verwacht, is er volgens operationeel directeur Patricia Vitalis nauwelijks sprake van problemen.
Het merendeel van de transferpassagiers en hun handbagage is al op de plek van vertrek gecontroleerd of ondergaat dat bij aankomst op de eindbestemming , zodat dat niet nog eens op Schiphol hoeft te gebeuren. Wel moet van een klein deel van de overstappers het paspoort nog worden gecontroleerd.
Ticketverkoop aan banden
KLM heeft het voordeel dat het merendeel van haar passagiers op Schiphol overstapper is. Elke intercontinentale KLM-vlucht bestaat gemiddeld voor 70 procent uit transferpassagiers.* shaking my head *
Leadership seems to have no active memory of:
+capacity restrictions,
+staff redeployment across departures & arrivals
+ Kmar passportcontrol / e-gates /
+transit security staff /
+luggage handlers /
+runway refurbishments /
+ linmited groundstaff
all that balances on a giant scale,
ready to tip over,
maybe helped by wrong wind directions or the occasional summer thunder storm.....
They seem to forget the last time begining of June,
When planes departing back to Amsterdam leaving passengers stranded across out-stations:
https://www.reuters.com/business/aer...ay-2022-06-04/
Last edited by HadesNL; Jun 20, 2022 at 6:40 am
Jun 20, 2022, 5:06 am
#1074
Join Date: Dec 2019
Posts: 258
By the way, this is now fixed for me. While the message above remains (i.e. if higher fare type, difference is charged) once you proceed, 0EUR is quoted to change the flights.
I am wondering, are these changes unlimited? Or is only the first change for free? How smart is their IT?
I am wondering, are these changes unlimited? Or is only the first change for free? How smart is their IT?
Jun 20, 2022, 5:15 am
#1075
Join Date: Dec 2003
Location: Amsterdam, Netherlands
Programs: KL Gold, SQ KF Gold, CX Green
Posts: 9,404
Useless signs at Schiphol
(I just received it from a friend who expects to miss his flight after queueing for 2.5 hours (so far))
(I just received it from a friend who expects to miss his flight after queueing for 2.5 hours (so far))
Last edited by Sjoerd; Jun 20, 2022 at 5:32 am
Jun 20, 2022, 5:20 am
#1076
Join Date: Jul 2013
Location: AMS/RTM
Posts: 2,827
(Yes yes I can imagine some staff can be saved at M and deployed at the other checkpoints, but still)
Jun 20, 2022, 5:47 am
#1078
Join Date: Sep 2004
Location: YUL
Posts: 1,001
Data point June 20
Sky team silver - AMS - YUL
Went to sky priority, check in 9/10 area, as advised here. I was allowed to enter with my non status partner. Same PNR.
But at bottom of stairs/escalator at back to security, staff would not let partner through. She just said “you can go alone”. Obviously I did not do that. She said priority security wait is under 20 minutes. Ugh.
So off to regular security we went, 2h 12m later we were through. Generally fine, a few folk who clearly did not allow for wasting 2h in line, were very stressed.
now drinking wine.
Went to sky priority, check in 9/10 area, as advised here. I was allowed to enter with my non status partner. Same PNR.
But at bottom of stairs/escalator at back to security, staff would not let partner through. She just said “you can go alone”. Obviously I did not do that. She said priority security wait is under 20 minutes. Ugh.
So off to regular security we went, 2h 12m later we were through. Generally fine, a few folk who clearly did not allow for wasting 2h in line, were very stressed.
now drinking wine.
Jun 20, 2022, 6:34 am
#1079
Join Date: Jan 2011
Location: AMS+IAH
Programs: Lufthansa: Senator || IHG: Diamond Royal Ambassador Inner Circle || Plutonium Status
Posts: 3,504
Amateurism! Despicable!
Slotcoördinator will not inform airlines today about restrictions but later this week.....
Who in turn will inform passengers the next week following......
***ahum : interesting as 7th July is already in 2 weeks
https://nos.nl/artikel/2433371-nog-g...chten-schiphol
---------
I bet airlines operating more than 1x a day frequencies might be asked to cancel flights.
In my mind concerning T3 this could mean impact on TK and BA...
Who in turn will inform passengers the next week following......
***ahum : interesting as 7th July is already in 2 weeks
https://nos.nl/artikel/2433371-nog-g...chten-schiphol
---------
I bet airlines operating more than 1x a day frequencies might be asked to cancel flights.
In my mind concerning T3 this could mean impact on TK and BA...
Jun 20, 2022, 6:37 am
#1080
Join Date: Jan 2011
Location: AMS+IAH
Programs: Lufthansa: Senator || IHG: Diamond Royal Ambassador Inner Circle || Plutonium Status
Posts: 3,504
Sky team silver - AMS - YUL
I was allowed to enter with my non status partner.
But at bottom of stairs/escalator at back to security, staff would not let partner through.
She just said “you can go alone”.
She said priority security wait is under 20 minutes. Ugh.
So off to regular security we went, 2h 12m later we were through.
I was allowed to enter with my non status partner.
But at bottom of stairs/escalator at back to security, staff would not let partner through.
She just said “you can go alone”.
She said priority security wait is under 20 minutes. Ugh.
So off to regular security we went, 2h 12m later we were through.
Sorry to hear about your experience but thank for letting us know!