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-   -   Mess in AMS today - April 2022 onwards (https://www.flyertalk.com/forum/klm-flying-dutchman/2080797-mess-ams-today-april-2022-onwards.html)

jerry_greece Jun 7, 2022 11:50 pm


Originally Posted by johan rebel (Post 34315548)
I checked the Sky Priority access at the back of the KLM check-in area, which has a separate Privium gate allowing access from the outside. I was there for about a minute. First a guy showed up who tried to open the Privium gate with his boarding card. That didn't really work. While he was trying to figure it out, another pax pitched up who opened the Tensa barrier, closed it behind him, and headed straight up the stairs. He was followed by the first pax, who thought about closing the Tensa again, but decided to leave it open. Within seconds a dozen more pax just walked right in, easily outnumbering the few coming from the KLM check-in desks.

https://cimg9.ibsrv.net/gimg/www.fly...6e6b27d7fe.jpg

https://cimg1.ibsrv.net/gimg/www.fly...6bad590c79.jpg

https://cimg4.ibsrv.net/gimg/www.fly...8cb97d86f5.jpg

https://cimg9.ibsrv.net/gimg/www.fly...a965c23fda.jpg

https://cimg3.ibsrv.net/gimg/www.fly...e40d566b12.jpg

https://cimg6.ibsrv.net/gimg/www.fly...b897f609e5.jpg

https://cimg2.ibsrv.net/gimg/www.fly...8de0ade182.jpg
Apologies for the poor picture quality.

Johan

Well, they didn't even have to remove the tensa barrier. You can just enter by opening the "exit only" gate next to the tensa one. A staff member did it and since that area is not manned at all, i don't see why any pax. that knows a bit around could not do it.

mfkne Jun 8, 2022 12:01 am


Originally Posted by jerry_greece (Post 34316861)
Well, they didn't even have to remove the tensa barrier. You can just enter by opening the "exit only" gate next to the tensa one. A staff member did it and since that area is not manned at all, i don't see why any pax. that knows a bit around could not do it.

In fact that's what I do each time I check in in the SP area and have something to drop at the odd size luggage point - I don't bother walking around and entering the SP area again "through the front door", I just confidently walk there and open the metal barriers at the back of the SP check-in area, and I don't see why not, to be honest.

Fabo.sk Jun 8, 2022 1:39 am


Originally Posted by johan rebel (Post 34315548)
I checked the Sky Priority access at the back of the KLM check-in area, which has a separate Privium gate allowing access from the outside. I was there for about a minute. First a guy showed up who tried to open the Privium gate with his boarding card. That didn't really work. While he was trying to figure it out, another pax pitched up who opened the Tensa barrier, closed it behind him, and headed straight up the stairs. He was followed by the first pax, who thought about closing the Tensa again, but decided to leave it open. Within seconds a dozen more pax just walked right in, easily outnumbering the few coming from the KLM check-in desks.

There is a BP scanner upstairs, at least for Departures 2. I don't think it will let non-prio pax in. So assuming these pax all have some sort of prio access, this is the optimal route. Supposing they will be rejected upstairs, they'll have to face a walk of shame to a non-prio line.


Originally Posted by johan rebel (Post 34315569)
Recommending ClubLounge West is not really the brightest of ideas, given that pax will have to go through immigrations twice.As if the queues aren't long enough already. And please ask which staff member exactly for assistance?

With Privium, passing transit immigration is as difficult as pressing through to the back side of the area, i.e. depending on the crowds either nothing or a bunch of excuse mes.
The distance from NS lounge to Schengen gates is the worse issue for me. Going back to B is a right schlepp. But then, if you are airside 3 hours before boarding, who cares.

Didymis Jun 8, 2022 2:29 am


Originally Posted by AnaTFN (Post 34315733)
I presume all those passengers had priority boarding passes, or will the gates upstair open for non-priority boarding passes?

AFAIK there is no distinction between prio or non-prio at any of the BP scanners. Before my wife was STE(+), the gates would always open.

And yes - in my recent experience(s) - using the SP check-in area and/or the escalator to head up the Dep 2 security filter is the quickest way to get through. For some who may be confused or still wondering if there is any difference in "Schengen" or "non-Schengen" security...there is none. You can use either.

johan rebel Jun 8, 2022 4:29 am


Originally Posted by roelb (Post 34316092)
They should either post someone at that gate downstairs.

That's the whole point: if they want to impose all sorts of restrictions, they should implement them uniformly. If they restrict access to departures via the moving walkways, they should also police the stairs and elevators. If they restrict and channel access to security, they should not leave the backdoor open.

If they do not man the backdoor, then pax who have figured it all out, or those who just happen to come walking past, will take advantage of the opportunity presented. They would be dumb not to, so congratulations to them.

Johan

DorsetKnob Jun 8, 2022 6:51 am


Originally Posted by mfkne (Post 34311147)
Well, depends on whether you'll have to clear security or not. If not, it sounds perfectly doable, assuming on-time arrival.

Well clearing security in transfers took 45 mins at 9:10… Got to gate by 10:05 for 10:15 flight…fortunately still boarding.

Absolutely no attempt to prioritise passengers based on departure time. One guy desperately trying to make a connection security saying no priority here wait in line. An American women overheard the discussion & said “look my flights not for 4 hrs go in front of me” …security guys said NO thats not allowed.

Absolute mess & zero customer service.

OttoMH Jun 8, 2022 8:20 am


Originally Posted by DorsetKnob (Post 34317466)
Well clearing security in transfers took 45 mins at 9:10… Got to gate by 10:05 for 10:15 flight…fortunately still boarding.

Absolutely no attempt to prioritise passengers based on departure time. One guy desperately trying to make a connection security saying no priority here wait in line. An American women overheard the discussion & said “look my flights not for 4 hrs go in front of me” …security guys said NO thats not allowed.

Absolute mess & zero customer service.

I honestly don't blame those people for rioting at security a week or so ago...

ignorantcow Jun 8, 2022 9:43 pm


Originally Posted by ixs (Post 34315674)
When checking in on Sunday at the Lufthansa booth I was specifically told by the agent there to use the priority access. I assumed she meant that one, so I just decided to walk in through the doors with the little One-Way signs. After all, just doing as instructed.

Was fine, not much waiting...

Lufthansa J out this morning (June 9), checked in online. Went to row 1 and asked the line lady where priority was, was told “there is none”. This is a lie. Go to the counter. We used the middle SP gates.

tubesoxs Jun 8, 2022 10:24 pm

Another data point - 0800 flight out this morning flying J to the US. Arrived at the airport at 5:30 and was in the 52 lounge by 6. Nobody was checking for the four hour rule at the Plaza entrance and the regular security line ran the entire length of the terminal. Talking with someone else, it was about a 2 hour process to get through regular security.

johan rebel Jun 9, 2022 2:28 am

Another random data point: of the 13 flights my colleagues and I were on two days ago, two were delayed ½ hour, one 40 minutes, and another 45 minutes. Rest on schedule, give or take a few minutes. Not bad at all, given the circumstances.

Johan

HadesNL Jun 9, 2022 2:47 am

If your flight to the UK is cancelled,

Be inspired by these stags travelling back from Amsterdam to the UK via Calais / Dover:
Train\Taxi\Bike\Lifting\Boat and good weather....

https://www.mirror.co.uk/travel/uk-i...y-buy-27175715
https://nos.nl/artikel/2431963-brits...-naar-engeland

Easyjet has already reached out to offer compensation.

antkalaitzakis Jun 9, 2022 3:45 am

Hi everyone!
I'm flying out this Saturday at 6:50 am to DUS with KLM.

Would it be okay if I arrive at the airport around 4 am? I have SP as a Sky Priority Elite + member.
According to the Schiphol website, I should go to Departures 1, however, If I understood correctly Departures 1 or 2 don't make much of a difference.

I've been following this thread for the past few weeks but it's still unclear to me which security control has SP lines. Any recommendations?

Thanks :)

Fabo.sk Jun 9, 2022 6:32 am

With SP you can arrive closer to 5 and still be fine. Without baggage, even later. The morning rush doesn't tend to really start until after 6.

With SP, arrive to Departures 2 and use SkyPriority zone.

noodlenoggin Jun 9, 2022 10:13 am

So...I know this is a KLM thread, but... We're departing AMS on July 5 on an AA flight to PHL. We booked Prem. Economy, which *should* give us priority security. I haven't seen much here about Departures 3 waits and security, or priority security for AA/OneWorld. Any advice here?

CyBeR Jun 9, 2022 10:47 am


Originally Posted by roelb (Post 34316092)
AFAIK, they will open for anyone, except for the privium gates of course. Skyteam Elite (not +) passengers are allowed to use the priority security lane there, but their boarding passes won't have SP on them. Also, non-SP pax that accompany a SP passanger are often allowed in, as an unpublished beneift. Which makes sensel, as KL does not automatically extend SP to fellow passengers on the same PNR, such as DL does.

BPs are supposed to be coded with a flag that lets the scanner know to open the gate, which the BP generator could enable for STE and companions on the same PNR regardless of the SkyPriority marking. However I also believe this is not actually implemented at this time and the access control to that gate is done by controlling who can present themselves at that gate.


They should either post someone at that gate downstairs, or make it much harder to pass through without a privium pass. Full height automated door for example.
That gate is supposed to be manned with someone who will check BPs for priority marks, but I expect that position has temporarily been sacrificed so the person doing that job could be put to use doing something deemed more important.


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