Old Jun 3, 22, 3:40 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Fabo.sk
The latest suggestions and state of the Mess in Amsterdam of Summer '22 - short staffing and security issues.

Starting late April/early May 2022, Amsterdam Airport Schiphol is showing signs of chronic, and at times extreme, overcrowding. This thread is dedicated largely to the discussion of the same.

We have created this wiki to have a single point of reference, updated periodically with tips, tricks and reports of current state.

Bottlenecks

As of June 2nd, there are 2 bottlenecks at the airport.
1. Entrance to the terminal building from outside (arrival by car)
2. Security checks.

As of June 20th, unsatisfactory situation has been reported also on all arrival passport checks.

Tips to deal with Entrance to the terminal building lines

As of July 3rd, you could enter the terminal from train station without hindrance. On travel heavy days, consider getting dropped off at Hoofdorp, Zuid or Lelylaan and taking a train one station instead.
Privium holders are reportedly able to bypass lines by showing the Privium card.
Note: Schiphol is sometimes limiting access to passengers 4 hours before the flight, both from outside and through Schiphol plaza.
The checks do happen, but you are very likely to be able to bypass them from Schiphol Plaza (arrival by train or bus) by using the lift or stairs instead of inclined travelators.


Tips to deal with Security lines

There are currently three departure checkpoints into the main terminal area (plus one for the lowcost wing). Departures 1 and 2 are used for Schengen flights, Departures 2 and 3 for non-Schengen. (You can, however, turn left after leaving checkpoint for Departures 1 and reach exit control).
You don't have to use the checkpoint in your airlines departure area, so check if one of the other ones has a shorter line. However keep in mind that transfer passport control might bring additional delay.
If you have priority, ignore the main entrances to the checkpoints, particularly 1 and 2. Especially ignore the line for the stairs to checkpoint 2. Enter via SkyPriority zone, either via front if you have STE+/SP, or via back from Oversized Baggage point. There is a Privium card reader if you are a holder, alternatively sneak by opening one-way gate by hand.
The stairs at the back of SP zone are now official and only access point for priority for Schengen. The position is manned and access rules are strictly enforced.
Once upstairs, you can enter the lines for Departures 2 directly, or take a left, then another left, and you'll find yourself in Departures 1 checkpoint area.
Once upstairs, staff direct you either to enter rightmost lane in checkpoint 2, or to turn left to proceed to leftmost lane of checkpoint 1.
Privium holders can alternatively use Privium gates at otherwise closed Departures 1 checkpoint entry (behind check-in row 3), join the rightmost lane of checkpoint 1. There is going to be some mixing with non-prio pax at the filter, but on the upside, there is guaranteed no non-Privium priority pax coming up the stairs so you are virtually guaranteed to have no more than ~5 people in the queue immediately in front of the filter.

Tips to deal with Immigration / Passport Control lines

There are four options for arriving (from secure location) passengers. One is to use transfer passport control, one is to use passport control by F gates and another is to use passport control by E gates. There are also stairs by end of D pier next to the transfer control. All these feed into different lines.
There is no trick, just see if one of the other ones is shorter, depending on where the majority of recently arrived flights are docked.

Passengers arriving from unsecure locations cannot reach these without going through transit security. The only option is to follow the signs for entry control.

If you really want to make sure you're safe and are willing to pay extra

Schiphol VIP services are available at 390 for the first, 175 for each additional passenger (excl. VAT; with VAT rates are 471.90+211.75)
VIP service is at capacity and is not accepting new reservations.

General timeline suggestions

For Privium passengers, 1 hour should be comfortable in almost all cases.
For SkyPriority passengers, 1.5 hours should be comfortable in almost all cases.
For other priority passengers, it really depends on whether the priority lines are open but I would personally aim for 1.5 - 2 hours. Worst case you can sneak into the SkyPriority area from the back and use the gates there (your BP will be accepted). The priority line behind SP area is now open to all prio pax.
For non-priority passengers, realistically, 4 hours should be enough except at the worst times. Anyone informed enough to post here will probably also understand that the entire airport (except the easyJet gates I guess) is connected airside and you can shop around the different security areas depending on how bad the lines look.

Common Questions

I'm transferring from a non-schengen to a non-schengen flight in XX, will I make it?
Yes, you will.
If you arrive from a secure area (EU, Schengen countries, UK, US, Canada, Singapore): You then navigate yourself within the departures area to your non-schengen flight out of AMS and this takes less than 20 minutes, even if you have to walk from D gates to G gates.
If you arrive from non-secure area (other than mentioned; SIN flights via DPS): You will have to follow transit signs for transit security. There are no reports of transit security taking unusually long.

If you want to print your BP for the next segment, there are many transfer check-in machines across the non-schengen gates for you to print your BP, do check-in/document check, change seat, and etc for your next flight. No security or immigration is involved and odds are, you will wait at the gate for boarding, If you are FB Gold and up, STE+, or flying in business class, you will have access to the Crown Lounge and can grab a bite, get some work done, take a shower, or rent one of the sleeping pods depending on how long your transit is.



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Mess in AMS today - April 2022 onwards

Old Jun 5, 22, 3:13 am
  #766  
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Originally Posted by johan rebel View Post
Still NE
It also seems as if AMS has narrowly escaped the heavy rain this morning:
There's more coming from Belgium and Germany, though.
Appreciate the update, thanks.
Let's hope the day progresses without inclement weather
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Old Jun 5, 22, 3:23 am
  #767  
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Originally Posted by sgunter View Post
I need assistance with where our bags will go if I decide to cut losses and drive/train to another airport. My family’s connection from AMS to CPH was cancelled last night with KLM. We are rebooked with SAS tonight. the first two flights today with KLM to CPH have either canceled or currently delayed and trending towards cancellation.
KL1125 has indeed been canceled, as has KL1131, and KL1127 is currently listed 93 minutes late departed 2 hours late.

To late to help you now, but Norwegian has a AMS-CPH flight scheduled for 10.20, which is running only slightly late left 1h40 late. They have another flight scheduled for 7.30 p.m., though. Could be an option to get you to Denmark if SK also screws up (they canceled yesterday's departure).

As for your bags, you are at the airline's and airport's mercy, as you have found out. It is of course perfectly possible to retrieve you luggage and return it to you, they have just decided not to do so for any number of reasons.

Johan

Last edited by johan rebel; Jun 5, 22 at 6:00 am Reason: updated departure times
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Old Jun 5, 22, 4:56 am
  #768  
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Originally Posted by johan rebel View Post
Still NE, albeit only a light breeze now.


It also seems as if AMS has narrowly escaped the heavy rain this morning:

There's more coming from Belgium
Funny that the wind is from the NE but the rain still makes it up from the SW! 😁
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Old Jun 5, 22, 5:05 am
  #769  
 
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Originally Posted by johan rebel View Post
KL1125 has indeed been canceled, as has KL1131, and KL1127 is currently listed 93 minutes late.

To late to help you now, but Norwegian has a AMS-CPH flight scheduled for 10.20, which is running only slightly late. They have another flight scheduled for 7.30 p.m., though. Could be an option to get you to Denmark if SK also screws up (they canceled yesterday's departure).

As for your bags, you are at the airline's and airport's mercy, as you have found out. It is of course perfectly possible to retrieve you luggage and return it to you, they have just decided not to do so for any number of reasons.

Johan
Im thinking about dropping $1k and flying to CPH from Brussels after a train ride down. I have little faith that Norwegian, Easy Jet or SAS actually fly today.
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Old Jun 5, 22, 5:07 am
  #770  
 
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June 5th AM Report

Got to Schiphol about 11 AM for our 14:50 UA flight to SFO. I actually thought today would not bad as it is mid ( not end of) holiday weekend, but the Schiphol website said today was peak, and I have an important meeting on Monday AM in San Francisco, so didn't want to risk missing the flight.

No boarding pass check entering Departures 3.

I had purchased Premier Access from UA, which for $24 was supposed to give priority seating and boarding.

Went to the escalators at back of Departures 3, and saw that the priority and non-priority gates feed to the same escalator. At the top of the escalators, took a sligh right to get to the priority line. Someone took a quick look at our boarding passes and let us through, it seemed that that person didn't look very closely at the BP.

There was one person at the inspection machines handling priority.

Took us about 15 minutes from escalators to get through passport control.

The non-priority line snaked a bunch of times starting at the hard right turn, based on a trip we took through there a month ago would estimate it at about an hour without priority.

Went to Aspire Lounge. Told it was too crowded and we were too early. I asked when he suggested we come back - the attendant said 2PM. The impossibility of coming to the lounge at 2 PM for a 2:50 PM departure was lost on him.
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Old Jun 5, 22, 5:09 am
  #771  
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Maybe he knows your 2:50 flight won't be departing til later...
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Old Jun 5, 22, 5:25 am
  #772  
 
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June 5th AM Report

Got to Schiphol about 11 AM for our 14:50 UA flight to SFO. I actually thought today would not bad as it is mid ( not end of) holiday weekend, but the Schiphol website said today was peak, and I have an important meeting on Monday AM in San Francisco, so didn't want to risk missing the flight.

No boarding pass check entering Departures 3.

I had purchased Premier Access from UA, which for $24 was supposed to give priority seating and boarding.

Went to the escalators at back of Departures 3, and saw that the priority and non-priority gates feed to the same escalator. At the top of the escalators, took a sligh right to get to the priority line. Someone took a quick look at our boarding passes and let us through, it seemed that that person didn't look very closely at the BP.

There was one person at the inspection machines handling priority.

Took us about 15 minutes from escalators to get through passport control.

The non-priority line snaked a bunch of times starting at the hard right turn, based on a trip we took through there a month ago would estimate it at about an hour without priority.

Went to Aspire Lounge. Told it was too crowded and we were too early. I asked when he suggested we come back - the attendant said 2PM. The impossibility of coming to the lounge at 2 PM for a 2:50 PM departure was lost on him.
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Old Jun 5, 22, 5:51 am
  #773  
 
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I was forwarded the following article: https://bonaire.nu/2022/05/27/klm-wi...-in-de-cabine/

Basically stating that KLM would prefer passengers to limit carry-on luggage, understandable, has anyone experienced to be explicitly told this at the check-in counter?
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Old Jun 5, 22, 5:52 am
  #774  
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Originally Posted by irishguy28 View Post
Funny that the wind is from the NE but the rain still makes it up from the SW! 😁
I guess the Anemoi aren't getting along today.

Schiphol wind latest:


As for the rain, AMS is trying to get itself surrounded:


Moving up from the south.

Johan
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Old Jun 5, 22, 5:54 am
  #775  
 
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Originally Posted by Escape View Post
I was forwarded the following article: https://bonaire.nu/2022/05/27/klm-wi...-in-de-cabine/

Basically stating that KLM would prefer passengers to limit carry-on luggage, understandable, has anyone experienced to be explicitly told this at the check-in counter?
That makes sense to reduce wait at security, BUT if you know as a passenger that you need extra 45 minutes to check in your suitcase and then face a 30% chance that your suitcase doesn't make it (and then take weeks to get it back) you bet most people will optimize the largest carry-on that they can pack....
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Old Jun 5, 22, 6:20 am
  #776  
 
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Forgot to Post This, Sign Ouside KLM Transfer Desk About 11:30 AM on 5 June

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Old Jun 5, 22, 6:21 am
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Forgot to Post This, Sign Ouside KLM Transfer Desk About 11:30 AM on 5 June

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Old Jun 5, 22, 6:25 am
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Originally Posted by AnaTFN View Post
That makes sense to reduce wait at security, BUT if you know as a passenger that you need extra 45 minutes to check in your suitcase and then face a 30% chance that your suitcase doesn't make it (and then take weeks to get it back) you bet most people will optimize the largest carry-on that they can pack....
Yeah you can bet your ... that I am hand-baggage only for the next few weeks...
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Old Jun 5, 22, 6:43 am
  #779  
 
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Originally Posted by mpkz View Post
Yeah you can bet your ... that I am hand-baggage only for the next few weeks...
same here, but have a long-haul coming up and will need to check a bag or two, and dont want to be told at the check-in desk that I need to check-in my carry-on bags as well. Wondering how strict klm will be with this.
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Old Jun 5, 22, 7:28 am
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I travel with carry on only and online checkin, so I don't get near baggage checkin - are they likely to force gate check of my carryon?
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