Mess in AMS today - April 2022 onwards
#61
formerly JackDann
Join Date: Oct 2017
Location: Northern Ireland
Posts: 1,482
#64
formerly JackDann
Join Date: Oct 2017
Location: Northern Ireland
Posts: 1,482
"The European Court has ruled that when airline staff go in strike this is not an extraordinary circumstance because it is both an event which is inherent in the running of an airline and also within its control.
This means that you can claim compensation for delays or cancellations caused by the airline staff going on strike.
If its another organisation going on strike, such as baggage handlers or air traffic control then the law is less clear and it is likely that court proceedings would be required in order to decide on the specific circumstances of your case.
Occasionally the staff that work for an airline can go on strike to demand better pay or working conditions. BA staff have threatened strike action several times over the last few years and there have also been airline or pilot strikes in France."
I've posted a claim, will see what happens
This means that you can claim compensation for delays or cancellations caused by the airline staff going on strike.
If its another organisation going on strike, such as baggage handlers or air traffic control then the law is less clear and it is likely that court proceedings would be required in order to decide on the specific circumstances of your case.
Occasionally the staff that work for an airline can go on strike to demand better pay or working conditions. BA staff have threatened strike action several times over the last few years and there have also been airline or pilot strikes in France."
I've posted a claim, will see what happens
#66
formerly JackDann
Join Date: Oct 2017
Location: Northern Ireland
Posts: 1,482
#67
FlyerTalk Evangelist
Join Date: Oct 2000
Posts: 14,352
Runway Havoc Continues - Despite Light Winds
The arrivals board is almost as red as it gets. Seven flights this morning were diverted to Rotterdam, Groningen, Dsseldorf or Brussels; other planes flew holding patterns or were held on the ground waiting for a slot.
One flight to AMS I looked at pushed back hour late, even though the incoming aircraft had arrived on schedule. It then sat on the apron for another hour.
Departing pax can enjoy hours standing in line for security.
One flight to AMS I looked at pushed back hour late, even though the incoming aircraft had arrived on schedule. It then sat on the apron for another hour.
Departing pax can enjoy hours standing in line for security.

#69
Join Date: Oct 2014
Location: Behind the curtain
Programs: Flying Blue, Accor
Posts: 336
And so the nightmare continues. New projected time for 09/27 to reopen is tomorrow afternoon. Lets see if that one turns out to be true.
Meanwhile LH got me to my destination on time today with nothing worse that two trips on the ridiculously long and circuitous bus (de-)boardings at FRA.
Meanwhile LH got me to my destination on time today with nothing worse that two trips on the ridiculously long and circuitous bus (de-)boardings at FRA.
#70
FlyerTalk Evangelist
Join Date: Oct 2000
Posts: 14,352
Johan
#71
Join Date: Jul 2012
Location: The North
Posts: 1,781
I was affected by this yesterday - I was booked on KLM from NCL-AMS-xxx but couldn't get a boarding pass. Very slow queue at NCL, because they were rebooking anyone with a connection at AMS onto other carriers. I ended up rebooked via LHR on BA, arriving at xxx almost 6 hours after my original scheduled arrival.
Would you mind sharing the contact email you submitted this to? I think I should be entitled to 250 compensation based on the length of delay. This would at least cover the overnight stay in a hotel at xxx that I incurred as a result of the delay (I was unable to get to my final destination as it was so late, but I know duty of care only extends to the destination airport, i.e. xxx in this case).
Would you mind sharing the contact email you submitted this to? I think I should be entitled to 250 compensation based on the length of delay. This would at least cover the overnight stay in a hotel at xxx that I incurred as a result of the delay (I was unable to get to my final destination as it was so late, but I know duty of care only extends to the destination airport, i.e. xxx in this case).
#72
Join Date: Nov 2021
Programs: FB
Posts: 161
Had a BP in the app for a flight through AMS today, and everything is already running late. I was headed to security when I thought better of it: huge queue at check in, but the SP line was short. Asked for a BP, and they rebooked me through CDG with a five hour late arrival. Now I'm in the lounge, and the KLM crew is getting settled for the long haul.
at least I don't have to eat in the Crown Lounge.
at least I don't have to eat in the Crown Lounge.
#73
FlyerTalk Evangelist
Join Date: Oct 2000
Posts: 14,352
The Sorry Saga Continues
The early KL flights (i.e. aircraft on the ground since last night) left on time, but since midmorning it's been a disaster again.

Not one of the flights shown as en route left on time. Almost all were delayed by a lot more than just a few minutes.

Same runways in use as the last three days.

And not much wind.

Not one of the flights shown as en route left on time. Almost all were delayed by a lot more than just a few minutes.

Same runways in use as the last three days.

And not much wind.