Mess in AMS today - April 2022 onwards
#1831
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 6,797
Our trip is to Rotterdam and our main goal was to do the full-day (10:30-17:30) Maasvlakte harbor tour by operator Spido. They wrote us by mail that this tour is available on Tuesdays and Saturdays and we booked the flights according to that (Friday to Sunday). Turns out they gave us wrong information and it is actually Tuesdays and Sundays, which is obviously not compatible with what we booked (return flight Sunday 17:15) and now I'm desperate with damage control. Rebooking to Saturday-Monday (Evening) is seemingly also not an option because the evening flight on Monday is somehow not available for rebooking, even though it can be selected when making a completely new booking.
#1832
FlyerTalk Evangelist
Join Date: Oct 2000
Posts: 14,335
Johan
#1833
FlyerTalk Evangelist
Join Date: Oct 2000
Posts: 14,335
I was thinking HadesNL , maybe you get the Aspire invitation because you are travelling with children? Not sure how old they are, but children below 12 are not allowed in the Privium lounge.
1. The minimum age for a Privium membership is 12.
2. Privium members may guest children into the lounges, either with a guest voucher or upon payment of the applicable fee, but always at the discretion of the lounge agent on duty.
3. "Very young children" (infants and toddlers, presumably) will never be admitted.
Johan
#1834
Join Date: Aug 2006
Location: IAD
Programs: DL-Silver; BA-Bronze
Posts: 1,159
Yes. However an economy flex ticket only includes Skypriority on intra-EU itineraries (or short haul or intra Europe, not sure where the cutoff is). So if the KLM website offers you the option you should check carefully that the upgraded segment is in that category.
More expert people than me in KLM will be able to help if you share your itinerary.
More expert people than me in KLM will be able to help if you share your itinerary.
Thanks! Flying AMS-MAN.
#1836
Join Date: Nov 2018
Location: BOD/CDG
Programs: Flying Blue
Posts: 176
Any feedback from a recent Schengen journey using SP (cabin luggage only) ?
How long the wait was from drop-off till airside ?
I have a 7h layover tomorrow and considering getting to Amsterdam to pick up a watch 😅
How long the wait was from drop-off till airside ?
I have a 7h layover tomorrow and considering getting to Amsterdam to pick up a watch 😅
#1837
Join Date: Jul 2013
Location: AMS/RTM
Posts: 2,806
Right now on the KLM website:
Amsterdam Airport Schiphol – Due to a malfunction of the Airport Baggage System all customers with a transfer connection within Europe on 21 July 2022 can travel with hand luggage only. We apologise for the inconvenience.
#1838
Join Date: Jun 2012
Programs: FB, M&B, UA, AA
Posts: 1,617
Got the same message on my app. In my 20 years of intensive travel never had such a message from Schiphol or any other airport (other than when there was a strike). We've seen for years Schiphol was unable to repair escalators, and this may be next thing they can't get fixed. They are sinking so deep.
#1839
Join Date: Jul 2013
Location: AMS/RTM
Posts: 2,806
With SP is no problem. Make sure you're back at Schiphol with a couple of hours to spare and you'll be bored before boarding.
#1840
Join Date: Jul 2013
Location: AMS/RTM
Posts: 2,806
#1841
Join Date: Mar 2015
Posts: 229
For now I've said "screw it". We're now not doing the Spido cruise on Sunday, but going to Futureland/Maasvlakte ourselves on Saturday with the subway + ferry and doing guided tours there. Only costs half as much as well and we don't have to pay 300€ extra for rebooking, airport hotel and getting up to stand in line at 3-4am. So we will leave the flights as is with Sunday late afternoon departure.
Part of me is still "hoping" a bit that one of our flights is cancelled and we get rebooked to the next morning flight and they have to pay for the airport hotel. But again that would also be quite stressful with standing in line at 3-4am. I assume rebooking after a cancellation by the airline goes into the same ticket type, e.g. Light to Light and not Light to Flex.
#1842
Join Date: Aug 2019
Location: Bay Area, California
Programs: Alaska 75K, Bonvoy Titanium, Recovering United 1K
Posts: 310
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Amsterdam Airport Schiphol – Due to a malfunction of the Airport Baggage System all customers with a transfer connection within Europe on 21 July 2022 can travel with hand luggage only. We apologise for the inconvenience.
Does that mean if you are transferring through schipol then no checked baggage? Does it also apply to flights originating in AMS? Flying AMS-HEL on Monday on AY
Amsterdam Airport Schiphol – Due to a malfunction of the Airport Baggage System all customers with a transfer connection within Europe on 21 July 2022 can travel with hand luggage only. We apologise for the inconvenience.
Does that mean if you are transferring through schipol then no checked baggage? Does it also apply to flights originating in AMS? Flying AMS-HEL on Monday on AY
Last edited by cpworld; Jul 21, 22 at 3:20 am
#1843
Join Date: Jul 2015
Location: HAG
Programs: ST E+, *G, some hotel gold...
Posts: 5,442
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Amsterdam Airport Schiphol – Due to a malfunction of the Airport Baggage System all customers with a transfer connection within Europe on 21 July 2022 can travel with hand luggage only. We apologise for the inconvenience.
Does that mean if you are transferring through schipol then no checked baggage? Does it also apply to flights originating in AMS? Flying AMS-HEL on Monday on AY
Amsterdam Airport Schiphol – Due to a malfunction of the Airport Baggage System all customers with a transfer connection within Europe on 21 July 2022 can travel with hand luggage only. We apologise for the inconvenience.
Does that mean if you are transferring through schipol then no checked baggage? Does it also apply to flights originating in AMS? Flying AMS-HEL on Monday on AY
#1844
Join Date: Mar 2010
Location: Netherlands
Programs: KL Platinum
Posts: 229
Data point from this afternoon. Walked through Plaza at 14:17, was airside at 14:25. Lucky me.
Now in Privium West, same Indonesian themed lunch. Plus I think I see the 12-14 year olds Johan saw on his last trip…
Now in Privium West, same Indonesian themed lunch. Plus I think I see the 12-14 year olds Johan saw on his last trip…
#1845
Join Date: Mar 2010
Location: Netherlands
Programs: KL Platinum
Posts: 229
As an addendum, whomever is responsible for the piped music in West this afternoon needs to be relieved of their duties. If I have to listen to any more Enrique Iglesias I will have to seek refuge elsewhere