Pillows on KLM flights to Brazil?

Old Nov 18, 20, 12:37 pm
  #16  
 
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Originally Posted by johan rebel View Post
Are you saying that pax on flights inbound to AMS previously were given used pillows? Yuck and yikes!

Johan
Did not mention that at all. Previously they where cleaned in Brazil , however that is not done anymore over there nor in other outstations .
Similar to glassware /table clothes etc airlines have to review all processes .Additionally they have to be able to offer same standard on every flight due to the expectation level to their customers.
Eg up to recently on Longhaul flights there where plastic cups used in business class by many airlines ; that now seem to have been solved.
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Old Nov 18, 20, 1:16 pm
  #17  
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Originally Posted by splflyer View Post
Previously they where cleaned in Brazil , however that is not done anymore over there nor in other outstations.
So Brazil and all other countries with outstations are no longer willing or able to provide that service?

​​​​​Perhaps pillow cleaning became a lost skill overnight, just like that? Or are are they afraid the pillows are now all covered in little Covid germs three layers thick?

Johan
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