KLM Europe Boarding Rant
Flying full-rack J with some segments inter-europe..
This has probably been discussed to death but is it really so hard to call business class first? I had three segments inter-europe, from CDG, AMS and BCN....not one of them called zone 1/business class first. Furthermore, there's 50 pax in the sky priority line....where is the differentiation here? Feeling frustrated at CDG I went up to the line agent, advised that I was in business, Zone 1....and she advised me to get to the back of the sky priority line! And I didn't show up late, I was waiting there the whole time for boarding to begin. In spite I decide to board last, deciding that the FA can deal with my carry-on if there is any space issue, IDGAF at this point. I get on the plane and there are 2 others in biz...so probably not a huge deal to call biz first, right? Seriously, is it so hard to give your business class passengers some courtesy? What am I paying for here? Super frustrating. This hasn't changed in years and I'm frankly sick of it. /rant |
:rolleyes:
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Last week in AMS I was paged by the gate agent, who said I could skip the Priorty line and board with the gaggle of pax with mobility problems already seated at the jetway. That was definitely a first!
Johan |
I hate it when, for example at certain AMS gates (and I'm not talking about bus gates), KLM says boarding when they really mean admission to a holding pen. There might be a SkyPriority line for the holding pen, when boarding passes are scanned, but nothing but a disorganized mess of gate lice at the entry to the jetway.
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Originally Posted by MSPeconomist
(Post 31643410)
I hate it when, for example at certain AMS gates (and I'm not talking about bus gates), KLM says boarding when they really mean admission to a holding pen. There might be a SkyPriority line for the holding pen, when boarding passes are scanned, but nothing but a disorganized mess of gate lice at the entry to the jetway.
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Doomed, are you not experiencing the same issues?
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Originally Posted by MSPeconomist
(Post 31643410)
I hate it when, for example at certain AMS gates (and I'm not talking about bus gates), KLM says boarding when they really mean admission to a holding pen. There might be a SkyPriority line for the holding pen, when boarding passes are scanned, but nothing but a disorganized mess of gate lice at the entry to the jetway.
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Originally Posted by MSPeconomist
(Post 31643410)
...gate lice...
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Originally Posted by hotelboy
(Post 31645563)
I find the term gate lice offensive and inconsiderate.
Johan |
My experience of flying biz with AF (within EU) is that they call group 1 to board before other SP pax and in CDG have a separate line for them. KLM just have a general SP line that all boards together, have been wondering why there are so many SP pax in last year or so ?
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Originally Posted by ninjalad
(Post 31645747)
My experience of flying biz with AF (within EU) is that they call group 1 to board before other SP pax and in CDG have a separate line for them. KLM just have a general SP line that all boards together, have been wondering why there are so many SP pax in last year or so ?
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Originally Posted by harpu4
(Post 31644423)
Doomed, are you not experiencing the same issues?
Most airports in Europe also let silver/ST elite board at same time as zones 1/2. Which is why the line is a busy. That's probably the main cause of your angst. |
Originally Posted by Djokison
(Post 31647494)
1 J-class long-long haul RT with a connection, and you already have silver status.
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Originally Posted by harpu4
(Post 31642958)
This has probably been discussed to death but is it really so hard to call business class first?
;-) |
I'm honestly not sure if the sign says Zone 1 first (will take a close look next time and take a pic), however it stands to reason that they should be boarding business class passengers first, ahead of economy (regardless of status), this is part of what business class passengers are paying for. KL is basically saying FB silver and business class are equal when it comes to boarding order. Doesn't make much sense to me.
This is what it says on the website: https://www.klm.com/travel/gb_en/pre...ents/index.htm "Prior to the boarding process, we invite passengers with reduced mobility and families with babies under the age of 2 to pre-board first. They are directly followed by our Business Class and SkyPriority passengers. At many airports, we use zone boarding. Your zone is stated on your boarding pass and depends on your travel class, fare type and frequent flyer level. Passengers in zone 1 are the first to board, followed by zones 2 through 5." |
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