KLM to stop onboard duty free at the end of the year
Jul 29, 2019, 6:39 pm
#1
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KLM to stop onboard duty free at the end of the year
Saw it in the Sky-High magazine:
"After more than half a century, KLM will stop its tax free sales at the end of 2019. Until then, you can buy some great gifts on board!..."
"After more than half a century, KLM will stop its tax free sales at the end of 2019. Until then, you can buy some great gifts on board!..."
Jul 30, 2019, 12:31 am
#2
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They already stopped on shorthaul flights on the 1st of this month, it's the longhauls that will follow at the end of this year.
The cabin crew unions are demanding that KLM compensates their members for the commission they will no longer earn. In other words, they want the airline to pay its FAs for work they are no longer doing. Fantastic idea.
Johan
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Jul 30, 2019, 9:53 am
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Jul 30, 2019, 10:27 am
#7
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I usually pick a seat as far forward as possible, and don't spend my time looking over my shoulder, so have no idea what goes on behind my back. Having said that, it is years and years ago that I so somebody buy something.
Johan
Johan
Jul 30, 2019, 12:50 pm
#8
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According to KLM they make a profit of tens of millions of euro's each year.
hhttp:////www.google.com/amp/s/www.rt...ax-free%3famp. (Dutch)
hhttp:////www.google.com/amp/s/www.rt...ax-free%3famp. (Dutch)
Jul 30, 2019, 1:29 pm
#9
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Omdat de huidige manier van verkoop aan boord niet meer aansluit bij de klantwensen van nu, hebben we na uitvoerig beraad besloten ermee te stoppen"
Source
Kartman says pax don't want to buy stuff from an itinerant cart vendor anymore.
Johan
Jul 30, 2019, 7:19 pm
#10
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Whats changed is people don't smoke on planes anymore and liquor bottles are complicated for connecting flights.
There goes the duty free business.
There goes the duty free business.
Jul 31, 2019, 12:43 am
#11
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Duty-free alcohol can only be consumed on arrival at the destination; the airlines don't allow you to consume duty-free sales onboard, whether bought from the airline or bought in the airport prior to boarding.
(That said, I once had a seatmate on an Etihad flight to Abu Dhabi who drank a half-litre of vodka brought from the airport duty free, topped up with a few glasses from the flight attendants who didn't know he was tapping his own supply too, and who then slept/snored with his napkin over his face for the rest of the flight!)
Were there no similar restrictions on the immediate consumption of duty-free tobacco purchases?
KLM may regret this decision, as duty-free sales may very soon be possible again on UK routes, and will likely prove lucrative!
(That said, I once had a seatmate on an Etihad flight to Abu Dhabi who drank a half-litre of vodka brought from the airport duty free, topped up with a few glasses from the flight attendants who didn't know he was tapping his own supply too, and who then slept/snored with his napkin over his face for the rest of the flight!)
Were there no similar restrictions on the immediate consumption of duty-free tobacco purchases?
KLM may regret this decision, as duty-free sales may very soon be possible again on UK routes, and will likely prove lucrative!
Jul 31, 2019, 12:47 am
#12
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Jul 31, 2019, 4:05 am
#13
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Very simple financial decision. The cost of DF assembly is outweighing the revenue returns and like the US carriers have opted to eliminate it (and the dead weight fuel burn).