booking error on klm.com

Old Jul 15, 19, 9:55 pm
  #1  
Original Poster
 
Join Date: Feb 2010
Posts: 60
booking error on klm.com

I'm trying to book a ticket on klm.com and it keeps erroring out when it goes to the payment page. It also happens when I change it to other flights.
The reservation agent refused to honor the price that I see on the website. Is there anyone that I can talk to?
skyline101 is offline  
Old Jul 16, 19, 12:27 am
  #2  
 
Join Date: May 2012
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Originally Posted by skyline101 View Post
I'm trying to book a ticket on klm.com and it keeps erroring out when it goes to the payment page. It also happens when I change it to other flights.
The reservation agent refused to honor the price that I see on the website. Is there anyone that I can talk to?
I have experienced this when you have been doing multiple searches. Seems like the system gets confused and goes around in circles. My simple solution was to close the browser and start over, maybe would work for you too.
sbams is offline  
Old Jul 16, 19, 12:45 am
  #3  
 
Join Date: May 2018
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I also had this many times.

My experience, oddly enough, is to abort booking now and look tomorrow again.
BobTL is offline  
Old Jul 16, 19, 7:43 am
  #4  
 
Join Date: Mar 2016
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Happens often to me, sometimes the booking code is created anyway, so you can call KLM to finish the payment - they won't charge you the phone booking costs in case your call is following a website error.
arjen05 is offline  

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