KLM downgrade advice

Old Aug 6, 2018, 12:26 am
  #1  
Original Poster
 
Join Date: Apr 2007
Programs: ICH Plt Royal Amb, Hertz 5*, Hyatt Plat, HHons,
Posts: 298
KLM downgrade advice

Im flying MAN to EZE via AMS return business class. The return AMS to MAN aircraft has been changed to all economy plane, Ive been instructed by KLM to pick up a voucher at AMS. As I dont have much time between flights and Im not sure where to go for the voucher or what it actually consists of, Im not sure what to do about this involuntary downgrade (that section of the flight is only 1.20 hrs) any advice welcome.
zpoppy is offline  
Old Aug 6, 2018, 2:20 am
  #2  
 
Join Date: May 2018
Posts: 750
I would recommend to contact customer service regarding this. What do you want them to do? What are your expectations?
BobTL is offline  
Old Aug 6, 2018, 6:03 am
  #3  
 
Join Date: Mar 2016
Location: CPT,AMS
Posts: 4,409
Presumably you should go to any transfer desk to collect it.
Ditto is offline  

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