150 miles instead of 188 for European shorthaul
Mar 6, 2018, 8:43 am
#1
Original Poster
Join Date: Jul 2009
Location: mostly not far from AMS, otherwise NUE
Programs: FB Silver, Hilton Diamond
Posts: 2,381
150 miles instead of 188 for European shorthaul
I noticed today that for a KL flight (NUE-AMS) this past Sunday (G class) I was credited 150 miles (level and award) instead of the usual 188 miles.
Has anyone else seen incorrect credits recently? I contacted KLM via Twitter but haven't heard from them.
Has anyone else seen incorrect credits recently? I contacted KLM via Twitter but haven't heard from them.
Mar 6, 2018, 9:00 am
#2
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,722
That is correct and has been the case since December 2016.
20% of 750 = 150 miles.
New FB mileage earning on AF/KL EU flights
Light/Standard/Flex fares on KLM
20% of 750 = 150 miles.
New FB mileage earning on AF/KL EU flights
Light/Standard/Flex fares on KLM
Mar 6, 2018, 10:38 am
#3
Join Date: Nov 2017
Location: GOT
Programs: KL Plat
Posts: 484
Any logical thinking person might assume that the table at https://www.flyingblue.com/earn-mile...er/39/klm.html titled "KLM Accrual scheme (effective as of 01-04-2017)" and sits above the table posted here might actually override the "KLM Accrual scheme for new fares in Economy Class within Europe & North Africa (effective as of 06-12-2016)" table. Especially since it contains a section for European flights with minimum 25% earnings.
But since when has logic been involved in calculating miles....
But since when has logic been involved in calculating miles....
Mar 6, 2018, 12:51 pm
#4
Original Poster
Join Date: Jul 2009
Location: mostly not far from AMS, otherwise NUE
Programs: FB Silver, Hilton Diamond
Posts: 2,381
Oh wow, so it looks like I somehow managed to hit the lowest booking class, something I've never had before. Nonetheless the mileage calculator on FlyingBlue still says 188 miles, but then again who expects reliable information on this topic from KLM?
Edit:
Tried to book another flight for kicks, got this:
They're misrepresenting this clearly.
Edit:
Tried to book another flight for kicks, got this:
They're misrepresenting this clearly.
Mar 15, 2018, 4:17 am
#5
Original Poster
Join Date: Jul 2009
Location: mostly not far from AMS, otherwise NUE
Programs: FB Silver, Hilton Diamond
Posts: 2,381
I contacted KLM on Tiwtter and they "corrected" (their words) the credit to 188 miles. That suggests that 188 is the minimum amount one should get.
Mar 15, 2018, 9:36 am
#6
Join Date: Apr 2016
Location: UK/FR
Programs: FlyingBlue Platinum, Hertz PC
Posts: 886
Mar 15, 2018, 5:38 pm
#7
Join Date: Jul 2015
Location: HAG
Programs: Der 5* FTL
Posts: 8,038
I think 150 is the actual correct amount for the light fare, it's just easier to add the 38 extra miles to a Plat.
Compare here:
AF 1083 PRG PAR RL 20 %
Sat 20 Jan 2018
Award Miles+ 150
KL 1359 AMS PRG RP 25 %
Tue 16 Jan 2018
Award Miles+ 188
Well that, and obviously someone forgot to change the earning table for KL for a new one since Oct 2017 where there is a lot more 20% light fares. All my AFKL earnings on FB fit AF table as opposed to KL table.
(I also just realized, that starting April, it will be much more useful to fly Classic fares as opposed to Light fares with regards to miles earned)
Compare here:
AF 1083 PRG PAR RL 20 %
Sat 20 Jan 2018
Award Miles+ 150
KL 1359 AMS PRG RP 25 %
Tue 16 Jan 2018
Award Miles+ 188
Well that, and obviously someone forgot to change the earning table for KL for a new one since Oct 2017 where there is a lot more 20% light fares. All my AFKL earnings on FB fit AF table as opposed to KL table.
(I also just realized, that starting April, it will be much more useful to fly Classic fares as opposed to Light fares with regards to miles earned)