Why Doesn't KLM Provide Delayed Departure Times on its Website?
Mar 31, 2017, 3:59 pm
#1
Original Poster
Join Date: Jul 2000
Posts: 3,746
Why Doesn't KLM Provide Delayed Departure Times on its Website?
I am sitting listening to music on hold because the KLM website tells me that my flight will be delayed arriving in Amsterdam by 2 hours and 45 minutes, but still shows the original departure time. So I have to waste everyone's time and call to try and find out the estimated time of departure. What a pain.
Yes, I can do a guesstimate, but the other airlines I fly provide that information online.
Oh, and I tweeted KLM over an hour ago and no response from there.
Correction to original post: If I pull up my PNR online, it shows the revised time. But, it is not available if you search Flight info on the website.
Yes, I can do a guesstimate, but the other airlines I fly provide that information online.
Oh, and I tweeted KLM over an hour ago and no response from there.
Correction to original post: If I pull up my PNR online, it shows the revised time. But, it is not available if you search Flight info on the website.
Last edited by BigFlyer; Mar 31, 2017 at 4:11 pm
Mar 31, 2017, 5:04 pm
#2
Join Date: Sep 2016
Location: San Francisco, CA
Programs: Flying Blue Platinum, JetBlue Mosaic, Hyatt Globalist, Alaska MVP Gold.
Posts: 1,962
I am sitting listening to music on hold because the KLM website tells me that my flight will be delayed arriving in Amsterdam by 2 hours and 45 minutes, but still shows the original departure time. So I have to waste everyone's time and call to try and find out the estimated time of departure. What a pain.
Yes, I can do a guesstimate, but the other airlines I fly provide that information online.
Oh, and I tweeted KLM over an hour ago and no response from there.
Correction to original post: If I pull up my PNR online, it shows the revised time. But, it is not available if you search Flight info on the website.
Yes, I can do a guesstimate, but the other airlines I fly provide that information online.
Oh, and I tweeted KLM over an hour ago and no response from there.
Correction to original post: If I pull up my PNR online, it shows the revised time. But, it is not available if you search Flight info on the website.