Mess in AMS today - up to March 2022
#16
Join Date: Jan 2010
Location: AMS, JFK/EWR/LGA
Programs: Flying Blue/Platinum, TK/Elite Plus, QR/Platinum, LH/FTL, Marriott/Platinum
Posts: 293
#17
Join Date: May 2009
Location: AMS
Posts: 2,055
AMS has a dedicated place for it (where they can collect the fluids that don't stick to the plane), it's just that Schiphol doesn't provide the actual de-icing service. Instead they focus on keeping the taxiways and runways clear; making sure planes don't fall out of the sky is the responsibility of the airlines.
#19
Moderator: Aegean Miles+Bonus
Original Poster
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,338
What is technical de-icing?
I was used to a remote stand for de-icing, but then again I used to fly KLM mostly in the past. This time was a *A airline, and de-icing was at the gate.
I was used to a remote stand for de-icing, but then again I used to fly KLM mostly in the past. This time was a *A airline, and de-icing was at the gate.
#20
FlyerTalk Evangelist
Join Date: Oct 2000
Posts: 14,352
"Technical de-icing (landing gear, brakes, inside LE- or TE-flaps, under wing, engine inlets, fan blades and sensors/ static ports/ pitot probes) requires de-icing at the gate or on the parking stand, supervised by an Aircraft Maintenance Technician (AMT). The aircraft operator is responsible for providing an AMT. In case regular de-icing is still required, this will be performed at the remote positions."
Source (including everything you always wanted to know about Snowdesk and Iceman).
Johan
Source (including everything you always wanted to know about Snowdesk and Iceman).
Johan
#21
FlyerTalk Evangelist
Join Date: Oct 2000
Posts: 14,352
Visibility at AMS this morning is 162 meters, according to the Dutch weather office.
Yikes!
Johan
Yikes!
Johan
#23
Join Date: Mar 2016
Location: CPT,AMS
Posts: 4,410
This morning according to KNMI, visibility is "less than 200m", looking outside the window I would say it is more like 30-40m at best... http://knmi.nl/nederland-nu/weer/waa.../noord-holland
#24
Join Date: Mar 2004
Location: AMS
Programs: FB plat for life
Posts: 316
Yesterday it was apparently windy at AMS and because of maintenance on one runway this caused lots of delays.
I came in from GVA on KL1934 - landed about 50 mins after scheduled arrival time to come to a stop at the Apron. Captain announced that our gate was unavailable and that it would take at least 15 more before we would continue and that he was on the phone with 'the company' to sort this all out. Again 20 mins later another PA announcement that for then we were still to wait. I asked the purser why we could not bus to the terminal, but all bus drivers were gone home (10pm) since there were not more buses needed that day...
In the end it took more than 1 hour before we could proceed to the gate and then another 30 mins for the luggage to make it.
Real bad performance - and KLM told me it was air traffic control's responsibility to assign gates and beyond their control.
I urge KLM to complain about this - embarrassing and annoying !
I came in from GVA on KL1934 - landed about 50 mins after scheduled arrival time to come to a stop at the Apron. Captain announced that our gate was unavailable and that it would take at least 15 more before we would continue and that he was on the phone with 'the company' to sort this all out. Again 20 mins later another PA announcement that for then we were still to wait. I asked the purser why we could not bus to the terminal, but all bus drivers were gone home (10pm) since there were not more buses needed that day...
In the end it took more than 1 hour before we could proceed to the gate and then another 30 mins for the luggage to make it.
Real bad performance - and KLM told me it was air traffic control's responsibility to assign gates and beyond their control.
I urge KLM to complain about this - embarrassing and annoying !
#25
Join Date: May 2015
Posts: 55
Yesterday it was apparently windy at AMS and because of maintenance on one runway this caused lots of delays.
I came in from GVA on KL1934 - landed about 50 mins after scheduled arrival time to come to a stop at the Apron. Captain announced that our gate was unavailable and that it would take at least 15 more before we would continue and that he was on the phone with 'the company' to sort this all out. Again 20 mins later another PA announcement that for then we were still to wait. I asked the purser why we could not bus to the terminal, but all bus drivers were gone home (10pm) since there were not more buses needed that day...
In the end it took more than 1 hour before we could proceed to the gate and then another 30 mins for the luggage to make it.
Real bad performance - and KLM told me it was air traffic control's responsibility to assign gates and beyond their control.
I urge KLM to complain about this - embarrassing and annoying !
I came in from GVA on KL1934 - landed about 50 mins after scheduled arrival time to come to a stop at the Apron. Captain announced that our gate was unavailable and that it would take at least 15 more before we would continue and that he was on the phone with 'the company' to sort this all out. Again 20 mins later another PA announcement that for then we were still to wait. I asked the purser why we could not bus to the terminal, but all bus drivers were gone home (10pm) since there were not more buses needed that day...
In the end it took more than 1 hour before we could proceed to the gate and then another 30 mins for the luggage to make it.
Real bad performance - and KLM told me it was air traffic control's responsibility to assign gates and beyond their control.
I urge KLM to complain about this - embarrassing and annoying !
Can I get any compensation (beside the hotel) from KLM? Like the compensation for cancelled flights?
Please advise. Thanks.
#26
Join Date: Jul 2009
Location: mostly not far from AMS, otherwise NUE
Programs: FB Silver, Hilton Diamond
Posts: 2,380
No. Weather is considered an exceptional circumstance, for which no compensation is due.
#28
Join Date: Oct 2012
Location: UK
Programs: BA Silver, Marriott Titanium, Accor Plat, IHG Diamond
Posts: 651
Amsterdam was incredibly busy at that time on Monday due to all of the delays (almost no flights were listed as being on time on the screens). My flight was "on time" on the screens for a 21:45 departure, but at 21:15 we were told at the boarding gate that there was no crew available. The pilots arrived soon after that announcement, and the cabin crew arrived at about 21:40 (just before scheduled take off time) at which point they started boarding, once fully boarded we were not allowed to take off for over an hour due to congestion at the airport. We ended up taking off 80 minutes late.
So it doesn't really surprise me that no suitable gates were available due to the backlog of flights waiting at the gates.
So it doesn't really surprise me that no suitable gates were available due to the backlog of flights waiting at the gates.
#29
Join Date: Mar 2004
Location: AMS
Programs: FB plat for life
Posts: 316
That was indeed the case - but to send away the bus drivers when there is still lots of overdue traffic seems a bit stupid - certainly if they know what still has to come and go.
Along these lines, on Dec 30 we arrived with 2 hours delay and then the luggage took almost one hour. I asked the KL staff and they said that the luggage handling staff was running on minimal staffing, given the time of day (11p) and the limited need at that time. But there were lots of belts still in use and lots of people from delayed flights waiting for a loooong time. So again, they could anticipate on this.
Along these lines, on Dec 30 we arrived with 2 hours delay and then the luggage took almost one hour. I asked the KL staff and they said that the luggage handling staff was running on minimal staffing, given the time of day (11p) and the limited need at that time. But there were lots of belts still in use and lots of people from delayed flights waiting for a loooong time. So again, they could anticipate on this.
#30
FlyerTalk Evangelist
Join Date: Oct 2000
Posts: 14,352
Pea-soup fog at AMS this morning, visibility currently 65 meters.
Flightstats delay index currently at the maximum 5.0 = excessive delays.
An interesting day may well lie ahead.
Johan
Flightstats delay index currently at the maximum 5.0 = excessive delays.
An interesting day may well lie ahead.
Johan