Connection time in AMS

Old Jan 17, 2017, 7:02 am
  #31  
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Originally Posted by ok986
Unless you're stuck at the passport check on arrival for 35 minutes, because only one KM officer checks passports for the queue stretching all the way to the stairs.
Not to mention the minor issue of (secondary) security.

Johan
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Old Jan 17, 2017, 7:41 am
  #32  
 
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Originally Posted by ok986
Unless you're stuck at the passport check on arrival for 35 minutes, because only one KM officer checks passports for the queue stretching all the way to the stairs.
Unfortunately the passport check is not run by Schiphol but by the Dutch Government, and as such it's a shitshow.

Originally Posted by zitsky
Huh? Why would anyone have a problem with that statement?
The national passtime is complaining about our infrastructure companies. NS also gets the full brunt of it. That NS is in fact one of the best-performing railway companies worldwide does not appear to factor into this.
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Old Jan 17, 2017, 7:52 am
  #33  
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Originally Posted by CyBeR
Unfortunately the passport check is not run by Schiphol but by the Dutch Government, and as such it's a shitshow.
For starters, they could stop checking departing pax, and focus on arrivals instead.

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Old Jan 17, 2017, 8:18 am
  #34  
 
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Originally Posted by johan rebel
For starters, they could stop checking departing pax, and focus on arrivals instead.

Johan
Well, they partially had, by allowing PAX from some countries to use the e-gates on departure, I don't think otherwise their timing in handling departing PAX is any longer than in other airports, I can't remember the last time it took them more than 10-20 seconds, and even that on the rare occasion that they decide to really inspect the passport with the magnifying glass and all, CDG can be by far worse...
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Old Jan 18, 2017, 1:37 am
  #35  
 
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Originally Posted by CyBeR
Unfortunately the passport check is not run by Schiphol but by the Dutch Government, and as such it's a shitshow.



The national passtime is complaining about our infrastructure companies. NS also gets the full brunt of it. That NS is in fact one of the best-performing railway companies worldwide does not appear to factor into this.
+1
I get a lot of visitors from the UK (ok admittedly the UK is not a country that comes to mind when one thinks of quality infrastructure) but generally they love public transport in NL, and Schiphol, and KLM.
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Old Jan 18, 2017, 2:02 am
  #36  
 
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Originally Posted by AJCNL
+1
I get a lot of visitors from the UK (ok admittedly the UK is not a country that comes to mind when one thinks of quality infrastructure) but generally they love public transport in NL, and Schiphol, and KLM.
Trains work better [in NL] without a doubt, AMS is a great airport (even though I personally think that CPH and MUC are the best in the continent) whereas, as for KL, they have a significant number of services from/to the [UK] regions (15 airports served) and that's what people like, together of course with the fact that connecting at AMS is, generally speaking, a much better experience than going through LHR. I doubt there's much love for the food served in the Crown Lounge, but that's a different matter and we've already got a specific thread for that

G
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Old Jan 20, 2017, 7:33 pm
  #37  
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I appreciate all the replies, and comments that a 70 minute connection is perfectly acceptable in AMS. I was still nervous about that, so I've opted for a longer connection going through CDG. It's about 3 hours which will give me time to catch up on my reading and maybe grab a snack somewhere. I was able to change the schedule at no charge from Delta / Air France.
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Old Jan 21, 2017, 3:23 am
  #38  
 
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Originally Posted by PaulRO
[ and all those who are questioning AMS ability to sluice you through efficiently ].


May I suggest that you consider travelling through another transfer point than AMS?
AMS is one terminal.
AMS is one level.
AMS has the world's clearest signage.
AMS signs show you walking distance (in time, for average legs)
AMS has immigration (and ex-) controls where required by law.
AMS has, for those cases, special lanes for people who can show that they believe they have a tight connection.
AMS has cleaning teams trained in mopping up the mess of pax whose knickers get in a twist or moisture incident. despite these above measures.
AMS has a very clear limit to pax volumes and flights (I live nearby, and I am a co-funder of the whole shebangle).
AMS will become increasingly discerning in who transits here.
YOU might find that we have decreasing patience with all these queries.
YOU may be much happier elsewhere.
I love Schipol... but "world's clearest signage" is not something I could agree with.

Does anybody know why the lounges are numbered? Lounge 26? Lounge 52? That is confusing for starters.

And despite having passed through Schipol countless times, I managed to recently get lost and had be escorted through a back-end security maze to get to my connecting flight. The immigration officer admitted the signage had been changed recently and many passengers are getting lost...
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Old Jan 21, 2017, 1:43 pm
  #39  
 
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Originally Posted by HalconBCN
I love Schipol... but "world's clearest signage" is not something I could agree with.
You might not but Schiphol is universally lauded for its signage. Paul Mijksenaar made a business of it, and many airports world-wide have imitated (or straight-up copied) it. A shining example are all three major airports in NYC.

Does anybody know why the lounges are numbered? Lounge 26? Lounge 52? That is confusing for starters.
That is not signage-related. The lounges are numbered like that (I admit to not knowing why), the signs just point at them.

And despite having passed through Schipol countless times, I managed to recently get lost and had be escorted through a back-end security maze to get to my connecting flight. The immigration officer admitted the signage had been changed recently and many passengers are getting lost...
This sounds like some signage was changed to no longer be correct. In any case, an individual failure does not negate the fact that Schiphol's signage system is top class.
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Old Jan 22, 2017, 3:40 am
  #40  
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Originally Posted by CyBeR
That is not signage-related. The lounges are numbered like that (I admit to not knowing why), the signs just point at them.
But if nobody understands what exactly they are pointing at, such signage is not of much help. That's a signage related failure in my book.

Johan
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Old Jan 22, 2017, 5:38 am
  #41  
 
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Originally Posted by johan rebel
But if nobody understands what exactly they are pointing at, such signage is not of much help. That's a signage related failure in my book.

Johan
That's reasonable. I'm also fairly sure that at least lounges 25 and 52 also have a sign that says 'KLM' next to them.

The real failure here though is still the lounge naming system.
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Old Jan 22, 2017, 11:00 am
  #42  
 
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Originally Posted by CyBeR
That's reasonable. I'm also fairly sure that at least lounges 25 and 52 also have a sign that says 'KLM' next to them.

The real failure here though is still the lounge naming system.
Well, there is nothing that says "KLM" near the signs leading to the Crown Lounges. I got trapped the first time trying to figure out where I should go...
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Old Jan 22, 2017, 11:22 am
  #43  
 
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Originally Posted by lynxy
Well, there is nothing that says "KLM" near the signs leading to the Crown Lounges. I got trapped the first time trying to figure out where I should go...
This sign wasn't clear enough for you?

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Old Jan 22, 2017, 11:48 am
  #44  
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That's clear enough for me, but then again, I would probably find my way around Schiphol blindfolded.

I still don't see why the signs should refer to a lounge numbering system that nobody has ever heard of or cares about. Does any other airport number its lounges that way?

It would be better to just call them KLM Crown Lounge Terminal 1 and KLM Crown Lounge Terminal 2.

Johan
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Old Jan 22, 2017, 12:18 pm
  #45  
 
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I'm sure Schiphol has a reason for that. Perhaps it's to not draw too much attention to them? Or to be independent from their airline customers? I dunno. I agree that could be improved.
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