Trade duplicate KLM houses in lounge 52

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Nov 8, 2018, 12:24 am

#46

johan rebel

FlyerTalk Evangelist

Join Date: Oct 2000

Posts: 14,352

I was last in line for a house in a full WBC cabin yesterday, but there was still a #99 on the tray, even though the FA had actively been promoting them to all and sundry.

Johan

Nov 13, 2018, 3:19 am

#47

skycruiserNL

Join Date: Dec 2011

Location: Amsterdam DT, The Netherlands

Programs: FB Plat, SQ*G, OW Emerald, Hertz PC

Posts: 169

Any update if the 'exchanging of houses' in Lounge 52 is still available as of November 2018?

(picked a duplicate one by mistake last week)

Thanks!

Nov 14, 2018, 11:44 am

#48

wuzziduzziman

Join Date: Dec 2012

Location: DUS, BRU, POA

Programs: Skyteam E+ (FB PfL), Latam Black, LH MM, Iberia plus, HH: Diamond, Marriott Bonvoy: Plat

Posts: 1,117

Quote:

Originally Posted by skycruiserNL

Any update if the 'exchanging of houses' in Lounge 52 is still available as of November 2018?

(picked a duplicate one by mistake last week)

Thanks!

Last week it still was. Just approach the staff right behind the registration desk.

skycruiserNL likes this.

Apr 11, 2019, 1:39 pm

#49

NickB

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Join Date: Feb 2000

Location: London, UK and Southern France

Posts: 18,362

Quote:

Originally Posted by skycruiserNL

Any update if the 'exchanging of houses' in Lounge 52 is still available as of November 2018?

(picked a duplicate one by mistake last week)

Thanks!

Just wondering if it is still the case now, with the lounge redesign since last December?

Apr 11, 2019, 8:11 pm

#50

MRC

Join Date: Jun 2005

Location: Indonesia

Programs: Flying Blue PE, Garuda FF Gold, Shangr-La Gold, KrisFlyer SQ

Posts: 79

Yes it is

NickB and skycruiserNL like this.

Apr 12, 2019, 3:53 am

#51

NickB

FlyerTalk Evangelist

Join Date: Feb 2000

Location: London, UK and Southern France

Posts: 18,362

Quote:

Originally Posted by MRC

Yes it is

Thanks.

Apr 12, 2019, 1:56 pm

#52

sbams

Join Date: May 2012

Location: AMS

Programs: BA KL LH Hilton Marriott

Posts: 1,230

Quote:

Originally Posted by NickB

Just wondering if it is still the case now, with the lounge redesign since last December?

You have to register (like taking a number old school) at a kiosk, but once you go over to the desks (a makeshift affair because they forgot to make a real service desk) and show that you only want to exchange a house they will let you jump the queue. Many people there have time-consuming problems (overbooking, cancellations, reroutings) and exchanging a house literally takes 2 minutes.

NickB likes this.

Apr 12, 2019, 3:03 pm

#53

johan rebel

FlyerTalk Evangelist

Join Date: Oct 2000

Posts: 14,352

Quote:

Originally Posted by sbams

they forgot to make a real service desk

They forgot? They forgot?

Surely they had a small army of well-paid architects and interior designers working on that lounge for years?

Johan

arjen05 likes this.

Apr 12, 2019, 3:10 pm

#54

sbams

Join Date: May 2012

Location: AMS

Programs: BA KL LH Hilton Marriott

Posts: 1,230

Quote:

Originally Posted by johan rebel

They forgot? They forgot?

Surely they had a small army of well-paid architects and interior designers working on that lounge for years?

Johan

Well I believe the official stand is that they didn't want one. The agents would miraculously find you in the lounge and come to your table and fix your problems there and then. It seems that in reality they like having a desk, so 2 or 3 tables are signed "For KLM agents only" and they do their thing there.

Apr 13, 2019, 5:37 am

#55

johan rebel

FlyerTalk Evangelist

Join Date: Oct 2000

Posts: 14,352

Quote:

Originally Posted by sbams

The agents would miraculously find you in the lounge and come to your table and fix your problems there and then.

What a brilliant idea!

They could save a lot of space by emulating this elsewhere: check-in, bag-drop and boarding gate desks could all be removed, the agents could just miraculously find passengers and bags whereever they are, their esteemed customers would never have to stand in line anymore.

Heck, this might even work at security! Agents could miraculously find you whereever you are and inspect your carry-ons on the spot.

Johan

Apr 17, 2019, 12:37 pm

#56

arjen05

Join Date: Mar 2016

Location: CW

Programs: Marriott titanium, KL/AF FB Ulti

Posts: 644

Quote:

Originally Posted by johan rebel

They can already, at least when you're using the KLM app. As soon as it's my DOD I've got the GPS symbol showing up in my iPhone screen to announce that KLM is tracking

vinnyc likes this.

Aug 16, 2019, 7:45 am

#57

chinhk

Join Date: Jan 2012

Location: Cardiff, Wales, United Kingdom

Programs: KLM Flying Blue, Singapore Airlines Kris Flyer, British Airways Executive Club

Posts: 106

Anyone knows if this "exchanging of houses" is still available at the lounge??

Aug 16, 2019, 11:35 am

#58

Meneer Guggenheimer

Join Date: Mar 2008

Location: Zanzibar

Programs: Flying Blue

Posts: 1,319

Yes! You can still trade houses in lounge 52. I think it is to stay.

Oct 25, 2020, 11:27 am

#59

AHC96

Join Date: Feb 2020

Location: BHD/DUB/PTY

Programs: BA Silver / EI Silver

Posts: 419

I suddenly got quite a few new houses for my collection, which include some duplicates (two #64 , one #38 and one #1 ). All from 2008-2009 except for one #64 from 2003. Can I still exchange them at the lounge, or someone knows any groups/pages where I can put them for trade?

Oct 25, 2020, 12:50 pm

#60

more4less

Join Date: Dec 2006

Programs: LH SEN, FB Plat., HH D.

Posts: 5,050

I flew to Mex 2 weeks ago on KLM Biz and when I was checking the numbers of the houses, they told me that it was possible to exchange these at the lounge

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